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Customer Service, Supervisor, Warehousing, Documentation

Location:
Mississauga, ON, Canada
Posted:
March 05, 2015

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Resume:

Calin Valeriu Ragea

*** ********* *******, ******** ** L6X 0J6

Phone:647-***-**** email:acollh@r.postjobfree.com

OBJECTIVES: I am a self-motivated, dedicated professional ready to take on the challenges of the industry and

contribute to the growth of the organization by using my strong organizational skills and educational background.

HIGHLIGHTS

Strong time management and organization skills, with the ability to prioritize and multi-task

Proven ability to deliver results effectively and accurately towards deadlines

Excellent customer service attitude and follow up skills

Strong analytical and problem solving skills, detail oriented

Flexible and adaptable to changing work environments

High degree of professionalism, confidentiality and ethical belief structure

Professional Experience

Night Shift Supervisor August 2014 - Present

Oldcastle BuildingEnvelope – Toronto

- Provide proper instruction to shift personnel to ensure that training, safety rules and PPE requirements, quality and personnel’s

needs are met; as well workload planning and volume forecasting routines are accomplished.

- Ensure company policies are communicated, applied, and enforced (health and safety, accounting, operational, regulatory, and

administrative).

- Plan the maintenance of the mobile equipment, accountability for all facility and its surrounding in order to maintain them in good

working condition at all times.

- Ensure all production orders are shipped to customers in a timely manner in adherence to delivery schedules.

- Participate in the completion of workshop action plans, projects and best practice sharing/implementation.

- Effectively communicate work task Standard Operating Procedures, convey key information during pre-shift meetings and ensure

appropriate shift hand-offs.

- Coach and counseling with employees and maintain disciplines.

- Proactive in promoting positive working relationships with all employees possess the ability to “get along” with co-workers and

superiors.

- Ensure shift/daily/weekly workload planning and volume forecasting routines are accomplished (i.e. staffing, equipment, space)

- Provide a professional environment with relation to external customers and vendors such us, dispatchers and customer

representatives.

- Ensure inventory integrity by timely and accurate receiving, picking, shipping and inventory management.

Traffic Dispatch June 2013 – August 2014

Global Upholstery Inc. – Toronto

- Liaise with carriers coordinating lane and equipment capacity.

- Work closely with customers, carriers, co-workers and third parties to ensure efficient operations and to meet required

deadlines.

- Exceptional ability to prioritize multiple daily tasks to ensure work is completed with minimal supervision.

- Provided timely review of service related paperwork to determine eligibility for billing when required.

- Monitor daily delivery activity and communicate/respond to delays.

- Dispatch drivers for loading, pick up/dropped containers.

- Track/trace the shipments with trucking companies.

- Comply with all policies, procedures and safety rules.

Logistics/Dispatcher Nov 2012 – April 2013

HYL Transportation -Toronto

- Main point of contact for customers’ regarding deliveries or any queries/requirements.

- Supported the Transportation Team in achieving global transportation synergies, optimization and control of the numerous

transportation lanes within the corporation.

-

Logistics Operations Feb 2011 – Oct 2012

SteelPartners GmbH, Dusseldorf, Germany

- Provided the lead operational support for the team to achieve high-performance on administering the chartered vessels.

- Coordinated directly with the vessels and monitored their movements in accordance to the operational activities.

CV - Calin Valeriu Ragea

International Logistics Coordinator & Shipper Receiver July 2003 – Jan

2011

Applanix A Trimble Company – Richmond Hill

- Coordinated daily distribution operations with the warehouse personnel by prioritizing orders and scheduling the daily distribution

based on customer requirements.

- Maintained the filing system in highly organized manner, SOP’s in order to efficiently monitor the orders to achieve completion.

- Kept up to date with NAFTA and ITAR rules and regulation changes and updates.

- Insured completion of all tasks and processes, received shipment confirmation and conveyed the invoices to financial department

for follow up with the customers’ payments

- Communicated all delays or variances in inbound/outbound freight to the appropriate parties.

- Developed and implemented strategies and tactics to expand the distribution network.

- Served as an in-house expert on all aspects of warehousing: storage and handling methods, space planning and warehouse

layouts, loaded/unloaded, followed the standard practices, procedures, policies and safety regulation.

- Ensured all policies, procedures and safety code, WHMIS are followed.

- Performed inventory relocations to maximize efficiency and productivity.

- Communicated and negotiated intelligently and effectively with carriers, staff, management team and customers.

- Pivotal in preparing all necessary documentations to ship the product, also involved in packaging and labelling process.

- Framed and implemented policies and procedures in shipping/receiving operational areas.

- Managed the import/export operations and adhered to custom laws, notifications, tariffs, policies and procedures.

Warehouse Supervisor Sept 2000 – June 2003

Rolltech Industries Ltd. – Etobicoke

- Managed the reception, handling, distribution, and storage of all freight, product, and supplies that come in and out of corporate

warehouses.

- Communicated all delays or variances in inbound/outbound freight to the appropriate parties.

- Planned warehouse layout and space requirements in order to prevent loss or damage.

- Take into account full implications of freight turnover, size, weight, and other factors when allocating warehouse space.

- Developed and enforce corporate policies regarding security and safety in order to maintain a safe working environment.

- Maintained appropriate and complete documentation regarding regulated products and/or hazardous materials.

- Supervised a team of warehouse employees.

Education:

Ontario Security Training Nov 2013

Security, Use of Force, PI, PAL, Emergency First AID/CPR

Professional Logistician Jan 2009 – June 2010

The Logistics Institute, Toronto, Canada

Certificate in Terrorism Studies of Transportation May 2009 – Sept 2009

Lloyd’s Maritime Academy, London, UK

US Commercial Export Controls & Embargoes/US Defense Trade Controls May 2009

The Export Compliance Training Institute, Montreal

Certificate in Shipping April 2008 – Aug 2008

Lloyd’s Maritime Academy, London, UK

CCLP Designation CITT – Certified Logistics Professionals Sept 2003 – June 2008

Canadian Institute of Traffic and Transportation, Toronto, Canada

Certificate of Achievement Oct 2006

NAFTA, C-TPAT/PIP/FAST, Compliance, Harmonized System, Country of Origin, NAFTA

Farrow International Trade Consulting

Certificate in International Trade – Specialization Import/Export Sept 2001 – June 2002

George Brown College, Toronto, Canada

Computer Expertise:

• MS Excel, Microsoft Office, Microsoft Word and Windows ‘07XP, MS Power Point, Outlook

• SNAP, CONNECTED, NAVISION, TRADEFLOW, CAED, SEARATEINDEX System (training), SAP, UFOS,

AS400.

• XRS2014 Fleet Management.

CV - Calin Valeriu Ragea

CV - Calin Valeriu Ragea



Contact this candidate