John Batiste

Phone: 832-***-**** Email: acolht@r.postjobfree.com

Objective

To secure a professional position with a company that will be able to

utilize and appreciate an individual with my experience and energy. Desire

to work in a challenging, fast paced environment that offers rewards, long

term stability and opportunities for professional growth.

Professional experience

2/2012 Present REVENTION

National Sales Executive Software/Hardware/Manufacturing/

Warehouse Houston, Tx

Champion a driven centric sales culture and own a service level of

excellence for the sales department. Maintain a consistent and thorough

understanding of account base. Perform account research to understand

customers’ business priorities and decision making processes.

Self managed in aggressively making 75 100 outbound calls daily to

acquire new accounts and provide counseling on software components.

Cross sell and expand presence in existing accounts.

Monitoring competition by gathering current marketplace information

on pricing, products, new products, delivery schedules, merchandising

techniques, etc.

Recommending changes in products, service, and policy by evaluating

results and competitive developments.

Properly document all activities, leads, and opportunities in the

Salesforece.com CRM system. Maintain and update relevant contact

and account information.

10/2008 1/2012 CAPITAL ONE BANK

Relationship Manager – Small Business Accounts/Loans/Workplace

Solutions

Humble, Tx

Maintains a working knowledge of the complete line of products and

services offered; taking responsibility to keep up to date and request

assistance for further development needs.

Assists in business development/calling efforts as requested. Attends

business receptions and outside customer functions as requested.

Performs servicing duties: greets customers/prospects in the lobby and

on the phone, researches customer inquiries, orders checks and/or debit

cards, returns phone calls, accepts and forwards wires, and other

customer originated servicing needs with the intent of enhancing

customer retention and exploring additional sales opportunities.

Ensures all audit and security policies and procedures are followed in

accordance with Bank policy and Federal regulations.

Service Small business customers as needed and sell to branch

managed businesses.

Uses needs based assessment tools to analyze and determine customer

needs. Recommends and sells appropriate solutions (consumer and

business) both in person and on the telephone.

08/2004 7/2008 CENTEX HOME EQUITY

Account Manager/ Loan Origination Lewisville,

Tx

Analyzed loans for decision based on company policies and

underwriting guidelines in a fast paced atmosphere.

Determined decisions on conventional loans using manual and

Automated Underwriting Systems (AUS) for compliance.

Cultivate and maintain relationships with borrowers and mortgage

staff.

Collaborate with the operations staff (particularly Processors,

Underwriters, and Closers) to ensure that the loan applications are fully

completed, that the necessary supporting documentation is received,

and that the loans close as scheduled

Develop and follow up on cold and warm sales leads for Mortgage

products to consumers who are buying or refinancing homes. This

process is via Internet and telephone sales, 50 100 calls daily.

Understand and comply with mortgage industry regulations, including

the Fair Credit Reporting Act, the Real Estate Settlement Procedures

Act, the Community Reinvestment Act, Truth in Lending laws, etc

Apply underwriting standards of our various investors (Chevy Chase

Bank, Fannie Mae, Freddie Mac, FHA, VA, etc.) to each transaction to

ensure that borrowers are put into a loan program for which they

qualify. This includes analyzing people’s credit histories to ensure that

they are eligible for our products (and how to counsel them if they are

not.

10/1998 7/2004 24 HOUR FITNESS

Sales Manager Houston,

Tx

Coaching and developing high potential sales team into high

performing sales unit. A willingness and ability to really roll up their

sleeves and do whatever it takes to win.

Make a high volume (100 minimum) of daily outbound sales calls to

leads, referrals and business across all verticals.

Showing a strong sales presentation, strong closing skills and a

excellent phone presence. Responsible for making at least 100

outbound calls per day and maintaining monthly appointment goals.

Ability to help sales team close sales opportunities by helping them

develop their overall sales approach, manage their pipeline and assist

them in select closing meetings.

Develop an entrepreneurial persistent sales environment among the

sales teams: Take initiative; pushes through adversity; can creatively

overcome roadblocks and barriers to achieve success.

Experience with developing daily, weekly, monthly business plans for

individuals and team, provide operational performance reporting,

streamline processes and ensuring compliance with the company’s

CRM and other systems.

Education

Texas Southern University – Early Childhood Development

University of Phoenix E Business Administration

Contact this candidate