S HAR I J . GRO T CH

* **** *** ***** ********** GA, 30004 917 - 838 - 9598 acoleq@r.postjobfree.com

M EDICAL PRACTICE ADM INISTRATOR

Dedicated and technically skilled business professional with a versatile administrative support skill set developed through

experience as a Hospital and Clinical Laboratory based Medical Practice Administrator. Skillful leader who excels in

resolving employer/employee challenges with innovative solutions, systems and process improvements proven to increase

efficiency, patient satisfaction and current trends in healthcare with advanced computer skills in MS Office Suite,

HealthPac, McKesson POM, and other applications/systems.

K EY SKILLS

Project Management Report & Document Preparation Records Management

Medical Office Management Spreadsheet & Database Creation Meeting & Event Planning

Teambuilding & Supervision Accounts Payable/Receivable Inventory Management

Staff Development & Training Revenue Cycle Management Expense Reduction

Policies & Procedures Medical Billing/Collecting

E XPERIENCE

NTD Laboratory Billing and Collections Manager, PerkinElmer Laboratories, Inc . 2012 2014

Melville, NY

Revenue Cycle Management for Clinical Laboratory responsible for management and supervision 40 employees including

customer service, data entry and cash posting departments. Monitor daily accessioning records for claims processing.

Results:

Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate

increasing responsibilities necessitated by increased business entities and growth.

Increased staffing by 80%.

Provided daily, weekly and monthly updates to Management. Electronic claims submissions and retrieval via

clearinghouse and EFT and ERA via websites.

Maintained HIPPA compliance.

Practice Management Consultant, Beth Israel Medical Center Department of 2012

Vascular Surgery

New York, NY

Per diem consultant to assist with EMR project and re-structuring of physician practices

M edical Practice Office Administrator, Rusk Institute of Rehabilitation 1984 2010

M edicine, NYU Medical Center

New York, NY

25-year tenure with the Attending Physicians of the Rusk Institute of Rehabilitation Medicine, responsible for coordinating all

medical office functions for 20 physicians and supervising a team of twelve administrative professionals.

Results:

Decreased office expenditures by implementing controls on stock/supplies and standardizing ordering

procedures.

Decreased overhead expenses by preparing and submitting physicians’ billing directly to the various insurance

carriers with few errors. Saved thousands of dollars in fees and improved the response-rates of collection without

the costs of out-sourcing by keeping all billing and collections in-house.

Directly performed all banking transactions and disbursements to physicians on a bi-weekly basis.

Project Manager for new facilities and establishing office protocol, staff, supplies, billing and scheduling.

E DUCATION

Brooklyn College, CUNY, Brooklyn, NY B.A. Speech Language Pathology

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