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Customer Service Sales

Location:
Georgia
Posted:
March 06, 2015

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Resume:

Debra Hairston

**** ******* **

Columbia, SC ****3

acol77@r.postjobfree.com

803-***-****

WORK EXPERIENCE

CUSTOMER SERVICE, APPOINTMENT SETTER, RECEPTIONIST

Leonard's Lawn Service - Columbia, SC – June 10, 2010 to January 12, 2015

Calling B2B and Residential customers to provide information in response to inquiries about products and services and to

handle and resolve complaints. Set appointments for client to receive lawn

service. Sales for lawn care products to customers. Cashier for customers buying lawn care

products. Answer inbound calls to set appointments for clients service. Log client information into computer.

AIDE ALCOHOL AND DRUG COUNSELING

Edna's - Barnwell, SC – May 05, 2005 to May 14, 2010

Make appointments for women to receive help for alcohol and drug counseling. Helpline for them in crisis.

Placement help for those whose would like to enter detox, rehabilitation, halfway homes,

continuing counseling. mentoring them with the 12 step program. File clients case folders in file

cabinets. Help women to clean homes. Make up beds, mop floors, clean bathrooms, detail

cleaning for different homes.

ADMITTING CLERK

Brookdale Medical Center - Brooklyn, NY – September 04, 2000 to February18, 2005

Interviews incoming patient or representative and enters information required for admission into computer:

Interviews patient or representative to obtain and record name, address, age, religion, persons to notify in case

of emergency, attending physician, and individual or insurance company responsible for payment of

bill.

Skills: Good customer service skills. Microsoft word, qualified to dial and answer 100-150 calls per hour.

Knowledge of different computer software / Microsoft word, Excel, Google Docs Outlook Express. Also have

knowledge of computerized switchboard systems. I also have knowledge of dealing with emergency calls.

EDUCATION

General Educational

CANARSIE H.S/SCHOOL/GED-09/1998



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