Post Job Free

Resume

Sign in

Customer Service Sales

Location:
San Francisco, CA
Posted:
March 04, 2015

Contact this candidate

Resume:

CHARLES J. HUMBERT

***** ********* **. ( Dallas, TX 75230

214-***-****

acokz2@r.postjobfree.com

BROADCASTING SALES

Accomplished and dynamic professional, consistently recognized for

effective operations and client relationship management and ability to

develop sales strategies, delivering profitable solutions to attract and

maintain accounts and customers, and propel company growth. Highly

motivated, dependable, and demonstrates professionalism in handling various

organizational functions. Innovative and reliable individual with proven

ability to achieve organizational goals while displaying effective multi-

tasking and time management skills. Excellent analytical skills with keen

attention to detail, ability to analyze situations, and research

information to develop sound and ethical business solutions. A team player

with effective interpersonal and communication skills, adept at building

productive relationships and building rapport with a diverse set of

individuals.

Core Competencies

Account Management ( Organizational Leadership ( Sales ( Customer Service (

Operations Management

( Negotiation & Representation Skills ( Interdepartmental Collaboration (

Client Relations

PROFESSIONAL EXPERIENCE

Fox Sports Southwest

2012 - present

Senior Account Executive-New Business Development

Performed cold calling on new business and targeted prospects new to cable

television markets. Developed and maintained close relations with new and

existing clients to encourage new and repeat business opportunities.

Developed strategy to identify new business service opportunities and

managed partnership relationship and communication in multi-markets, 30

plus DMA's in 4 states (Texas, Oklahoma, Arkansas and Louisiana).

CBS 11/TXA 21 Television, Dallas TX

2001 - 2012

Account Executive/New-Business Development

Performed cold calling on new business and targeted prospects new to the

DFW broadcast television market. Created and implemented strategic plans to

improve business processes. Performed research and analytical work in

response to client needs. Initiated and coordinated development of action

plans to penetrate new markets. Assisted marketing departments to develop

new business strategies, conducted market analysis, and developed new and

improved methods for marketing products through various new and traditional

media. Provided consultation to new clients with direct response and R.O.I.

campaigns.

KeyHighlights:

. Successfully brought in numerous accounts, which were new to broadcast

television.

. Successfully switched pitch and converted to broadcast television.

. Ranked number one in 2009, 2010, and 2011 and awarded employee of the

month in 2004 and 2012.

Landmark Mortgage

1997 - 2001

Loan Officer

Approved loans within specified limits, and referred loan applications

outside those limits to management for approval. Coordinated with

applicants to obtain information for loan applications and to answer

questions about the process. Analyzed applicants' financial status, credit,

and property evaluations to determine feasibility of granting loans.

Explained to customers the different types of loans and credit options that

are available, as well as the terms of those services. Obtained and

compiled copies of loan applicants' credit histories, corporate financial

statements, and other financial information. Reviewed and updated credit

and loan files.

Nightrider Document Services

1995 - 1997

Account Executive

Managed and established long-term client relationships with key accounts

and strategic accounts. Managed litigation support process and delivery to

client. Performed cold calling to attorney's and paralegals on a daily

basis to bid on their litigation support, effectively follow-up and managed

ongoing projects for clients. Handled prospecting, performed outside sales

calls, conducted professional presentations, account management, and

maintained high standards of customer focus, customer service and general

follow-up interaction.

Dallas Cowboys (Pro Seat Ltd.)

1992 - 1995

Account Executive

Handled prospecting and performed cold calling to local, state and

nationwide businesses to purchase seat options. Facilitated clients and key

sponsors on game day. Served as part of the PR set up team for Super Bowl

XXVII.

Dallas Cowboys (Ticket Office)

1991 - 1992

Ticket Sales

Organized, sold and facilitated individual game and season ticket sales.

Maintained a current working knowledge of all events, services, and

procedures by reviewing event information sheets and posted or verbal

communication. Responded to customer inquiries with accurate up-to-date

information. Promoted to ticket office after a one month of employment.

Senior Bowl (Mobile, AL)

1990 - 1991

Ticket Sales

Organized and managed press releases for all Senior Bowl activities.

Facilitated and organized player's room and practice assignments. Provided

superior customer service. Called customers to advice of event changes

and/or cancellations. Handled all customer inquiries with accurate up-to-

date information.

EDUCATION AND CREDENTIALS

Bachelor of Arts in Communications, 1987-1991

Spring Hill College

Jesuit College Preparatory School, 1983-1987



Contact this candidate