Neeta Deshmukh

408-***-****.

**** **** ***** *****

acoky8@r.postjobfree.com

Alpharetta,GA

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SUMMARY:

15+ years of in-depth experience development, QA, Performance testing,

application technical support and configuration management including

requirement analysis, application design and modeling, programming,

database management, quality assurance, testing and supporting end users

with windows desktop applications,. Focused, dependable team player with

good work ethic. Proven ability working on multiple projects in a dynamic

support environment. Recognized project management skills, consistently

delivering complex, large-scale projects on time and within budget.

PROFESSIONAL SUMMARY:

Experience in global multi-platform environment: Windows,UNIX, Linux

Experience in supporting client/server and web based applications

In-depth experience in installing, maintaining, upgrading and supporting

end users with windows desktop applications, Online Banking applications

and SCM Tools applications.

Application support, configuration and maintenance of configuration

management tools (IBM Rational ClearCase, ClearQuest,JIRA and Subversion).

Deployed specially designed test scripts - Retrieved system metrics,

gathered and formatted statistics and ran analysis to identify system

issues.

Involved in entire QA Life Cycle, which includes Test Designing and

Execution of the entire QA process and documentation of Test Plans, Test

Cases, Test Procedures and Test Scripts.

Analyzed the specifications in the User Requirements Document, Functional

Specifications and Technical Requirement Documents to prepare Test plans.

Worked in agile methodology. Attended Daily standup meetings. Developed

Test Plan and Test cases based on the user stories (Functional

requirements)

Knowledge of performance and load testing bottlenecks, end-to-end

performance, and web performance measures like server response time,

throughput and network latency.

Excellent communication skills and strong background working with co-

workers and clientele to identify business objectives and establish

requirements.

Excellent customer service and Strong work ethics, Strong analytical

thinking, problem solving,

TECHNICAL SKILLS:

OS: MS Windows (Client and Server), Solaris, Red Hat Linux

Application Tools: MS Office Suite, MS Outlook, Active Directory, MS-

Project, Visual Studio, Visio, HP Test Director, HP Load Runner, QTP,

Selenium,Sharepoint 2010, Wiki, Citrix, VM, Remedy, Checkpoint Pointsec

(HDD encryption)

SCM Tools: ClearCase (Win/Unix) (UCM and Base), ClearCase Remote Client

(web based app) Subversion and ClearQuest, JIRA, BugZilla,HP Quality center

Languages: HTML, .bat, PERL, UNIX Shell Scripts, JAVA, Cold Fusion, SQL

Server,Oracle Access, Web 2.0, AJAX, HTML, XML,DHTML, PHP, CGI,

JavaScript, PL/SQL,Java, CSS,ASP, PVCS Content Manager, Interwoven Teamsite

QA Automation/Performance Testing: QTP, Selenium, Mobile Testing, Load

Runner,Rational Performance Tester, SeeTest Automation

Databases: Oracle, SQL server, Access, DB2

PROFESSIONAL EXPERIENCE:

XCEO, Inc. Santa Clara, CA

Jul 2014 to Present Senior Web Analyst

Developed and tested and maintain new features for BoardPortal PLUS with

database functionalists using Cold Fusion,DHTML,CSS,Javascript.

Executed SQL queries to compare the data in database with GUI and web

services

Closely went through all stages of testing life cycle and SDLC. Designed

and executed functional testing, Integration, Regression and System, UI

testing, Browser Compatibility, Back-end (Database) testing.

Developed and executed Test cases,Test Scripts from the data mapping

documents, functional Specifications for Corporate Governance, Executive

Leadership

Successfully resolved numerous issues escalated by technical support

agents.

Worked directly with third party vendors to identify hardware and software

problems as well as reduce downtime during outages

Created and maintained software project documentation including System Life

cycle Methodology documentations like deployment plans, etc.

Worked closely with development team and SQA team for product releases.

Flexible and Versatile to adapt to any new environment and work on any

project in team.

Nitor Software, Santa Clara, CA

Feb 2014 to Jun 2014 Senior Software QA Engineer

Worked in Agile environment, attended sprint plan meetings, daily standup

meetings

Involved in entire QA life cycle testing mobile apps with Android/iOS

platforms.

Good experience in come up test strategy for the mobile applications,Tested

the mobile app with emulator/simulator for different versions.

Performed UO functionality, interruption, forward and backward

compatibility, memory related testing of mobile app, Closely working with

the developers in fixing the issues by providing the screen shots and log

files.

Experience in Report generation with SeeTest manual tool, Good knowledge in

the mobile application automation using SeeTest Automation tool.

Wells Fargo, San Francisco, CA

2009 to 2014 Senior Configuration Management

and Tools Administrator

Supported 1400+ users with application installation and configuration

Ability to successfully manage multiple deadlines and multiple projects

effectively through a combination of business and technical skills.

Provided Primary Enterprise support for Rational Products (ClearCase

client, ClearCase Remote Client,ClearQuest in Unix and Windows Enviroment

with Oracle as backend DB for the enterprise.

Created Batch scripting, and setting up UNIX CRON Jobs, running and

chaining jobs.

Translate customer needs and requirements into application solutions

Created accounts, branching, merging, patch fixes, snapshots, and trained

users on the subversion control system, Rational ClearCase, and Rational

ClearQuest.

Involved in setting up the VOB, VOB storage, Administration of VOBs and

views.

Designed new record types and configured hook codes for ClearQuest schema

related changes.

Troubleshoot issues with any existing schema related information and

applied changes in ClearQuest designer.Prepared test data by executing SQL

queries.

Provided Implementation plan and test documents to test for changes in new

schema revision

Developed Performance Test Plan, Test Cases and VUGen scripts for the load

& Performance testing to perform testing using different load levels.

Created performance testing requirements by scaling down the transaction

volume for the environment, based on the production expected usage trends.

Customize Parameterization in DATA file using via LoadRunner to test the

application with different sets of data.

Inserted rendezvous points to create intense load on the server and thereby

to measure server performance.

Used various techniques like Ramp up, Ramp down, Transaction Point in Load

Runner.

Performed sanity and smoke testing on the application.

Performed unit, integration, functional testing manually

Performed security testing manually to check whether the user gets required

access privileges.

Monitored the CPU utilization, Memory Utilization and Identified

bottlenecks by observing the vmstat, Graphs from Controller as well as HP

Diagnostics, HP SiteScope.

Managed ClearCase and ClearQuest integration for various projects.

Architected the integration of ClearQuest to Subversion.

Testing and certification of new patches and versions of Rational Software

before releasing to Production environment.

Worked closely with DBAs to come up with Oracle stored procedures and

triggers to send emails from ClearQuest clients.

Implemented ALM related functionality in the schema to implement Agile

methodology.

Training, documentation and support to the team on daily tasks, creation

and maintenance of user groups and users.

Facilitated the Change Control Board charter and helped organize change

control board meetings.

Produced builds of products for use in testing and in production,

identified and implemented processes to strengthen, streamline and

automated build processes, maintained the source code change control.

Generated reports for test case execution and defect status reports.

Self-motivated, well organized and results driven

LSI Logic, Inc, Milpitas, CA,

1999 to 2009 Senior Software

Engineer

Provided web-based solutions using ColdFusion for new or existing systems.

Developed and administrated web-based projects which include the

evaluation for new products or services and configuration management and

Software Quality Assurance (QA) and testing experience with a wide variety

of projects and environments. Managed and administrated existing

Intranet,Vignette Collaboration,documentation distribution. Managed and

administrated secure customer based software build and releases.

Web based application development and administrations

Developed and implemented product release tool application for customers.

This tool tracks the details of customers, licenses, products and software

releases.

Program prioritization and resource analysis tool designed and developed

Program prioritization and resource analysis tool. This tool helps

management to maintain balance between potential products for target

markets and resource allocation.

Deployed the project tracking tool for digital media content management web-

based application used for the storage of new and existing media assets.

Involved in Full life cycle of software development and business reporting

application

IT Toos and application support and ClearQuest /Clearcase administrations

Implemented ClearQuest to manage Defects, Development Tasks, Test Cases.

Customization ClearQuest Frontend for different global groups such as

Hardware and Software. New UI resolved several issues, easy to use, locate

defects and generate reports

Deployed and administered ClearCase and Clearquest MultiSite and UCM

Maintained close collaboration with vendors to ensure timely support

whenever necessary.

Made effective and much appreciated suggestions for changes in the system

applications, and gave expert advice as to proper operation.

Trained end-users by means of verbal personal instruction and specially

designed documentations.

Worked productively together with the engineering and customer-support

teams.

Updated existing applications and tested new features for compatibility

with existing version of hardware and operating system.

Assisted in the database management and migration

IGC Communication, San Francisco, CA, Software Developer,

1997 to 1999

Designed and developed an Internet Dial-up access application. It collects

customer information. Provides several different plans such as single or

multiple users access. Created dynamic web Pages,. Developed testing tools

for ISP, general, generated standard and custom reports.

Perform ongoing technical support efforts and train newly hired personnel

Participated in software and upgrade implementations and utilized call

monitoring software to rate technical support calls.

Successfully resolved numerous issues escalated by technical support

agents.

Unisound Electronics Ltd, Bombay, India, Programmer/QA Engineer,

1994 - 1997

Developed Sales Order Processing management application for Super market.

Developed various reports like daily Sales Report, Customers over due

report, Order preparation reports etc.

Education

B. S. in Electronics Engineering, Marathwada University, India.

Professional Training:

Rational Base ClearCase, ClearCase UCM, ClearCase Multisite Administration

by IBM

Rational Clearquest and multisite administration, RPT Rational performance

Tester by IBM

QA Automation/Performance Testing: QTP, Selenium, Mobile Testing, Load

Runner

Intraspect Administration by Vignette

LiveLink Administration by OpenText

References:

Available upon request

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