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Customer Service Representative

Location:
New York, NY
Posted:
March 04, 2015

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Resume:

Julieth.K. Jasson

*** **** **** ******,

NEW-YORK, NY 10019

646-***-****

E-mail:- acokvz@r.postjobfree.com

OBJECTIVE:

Seeking an Entry Level Position, Clerical, Customer Service to add to my

experience and professional skills.

EXPERIENCE:

Alamo Car Rental,

January 2000-March 2002, Charlotte, NC.

Customer Service Representative (call center)

. Answered multi-line telephones, scheduling appointments, and booking

reservations.

. Offered Support to Customers, gathered and compiled data, answered

customers inquiries over the phone.

May 2002-November 2003 Temporary Agencies

February 2004- July 2008 Temporary Agencies Dallas, TX

August 2008-May 2009 Nanny/Caregiver, Dallas/ Houston TX

August 2009-Current/Unemployed.

Underwriting Assistant, Administrative Support, Receptionist, Claims (CSR)

Auto Insurance and Rental Customer service Representative Personal

Assistant, Nanny, and Caregiver, Generalized Duties, responsibilities

performed.

. Answered incoming and outgoing calls, input mortgage loan payment

information in the system, resolved customer matters that involved

billing and cash applications, patiently dealt with inquiries and

concerns to efficiently solve problems, maintained a log of all

activities, answered policy holder questions, performed other

duties as assigned.

. Reading from scripts that described products, services and prices,

. Held different assignments, organizing, making reservations,

answering and returning calls, and much more.

. Changed diapers, feeding, laundry, cooking, cleaning, assisted with

homework, going for walks, driving the kids to school/daycare, ran

errands, shopping etc.

. Helped with personal care health, preparing meals, assisted with

giving medication, housekeeping, emergency procedures etc.

. Ethical worker with good interpersonal skills, familiar with all

types of office equipments example, fax, copier etc.

. Courteous, helpful, organized, dedicated and eager to learn.

. Medical Terminology, Intermediate and basic Experience with Windows

/Microsoft Word/Excel/ Power point.

EDUCATION:

. M.T.T.C/Certificate /Teaching

. Prince George's Community College / Largo, MD (did not graduate)

. PCDI / Diploma /Administrative Medical - Dental Office Assistant



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