Post Job Free

Resume

Sign in

Customer Service Security

Location:
British Columbia, Canada
Posted:
March 04, 2015

Contact this candidate

Resume:

Sajid Mahmood

****-* *********** ** **

T*Y *H*

CALGARY, AB

CELL: 403-***-****

EMAIL: acoksu@r.postjobfree.com

OBJECT IVE:

To obtain a position that enables me to utilize my organizational and communication skills, embracing

new challenges and different tasks learn and adapt to new experiences.

P ROFESSIONAL QUAL IF ICAT IONS:

• Excellent customer service and sale abilities

• Great ability to detect problem and report information to appropriate personnel

• Self-motivated, assertive, organized, goal-oriental and efficient

• Possess excellent planning and organizational skills

• A high quality of service of working both in team and individually

• Multi-tasking skills and ability to work under pressure

• Familiar with a variety of administrative management duties including hiring new employees,

managing inventory, and schedule.

• 5 years of experience as security officer and 5 years as customer service in retail management

• Familiar processing payments, handing cash and operating POS system

• Skilled in utilizing building security lock system and procedure

EDUCAT ION AND TRAIN ING:

• H2S Alive Training - Enform Certified

2013-2014

• Air Brake endorsement Course

2013-2014

• Certified First Aid & CPR Course - Canadian Red Cross

2012-2013

• Taxi Driver Training Program - City Of Calgary

2009-2010

• Defensive Driving Professional Driver Improvement Course

2009-2010

• Certificate of Customer Service Program

2007-2008

• Aviron Technical Institute - Automobile Mechanic Diploma

1999-2000

• General Vanier High School - Grade 12 Diploma

1995-2000

WORK EXPER IENCE:

Mayfair Taxi

2013-2015

Taxi Driver, Calgary, AB

• Knowledge of major routes and destinations.

• Taking the most direct practicable route.

• Pick up passengers at prearranged locations, at taxi stands, or by cruising streets in high traffic

areas.

• Provide passengers with assistance entering and exiting vehicles, and help them with any

luggage.

• Record name, date, and taxi identification information on trip sheets, along with trip

information such as time and place of pickup and drop-off, and total fee.

• Arrange to pick up particular customers or groups on a regular schedule.

• Collect fares or vouchers from passengers; and make change and/or issue receipts, as

necessary.

• Communicate with dispatchers by radio, telephone, or computer in order to exchange

information and receive requests for passenger service.

G4S Secure Solution

2007-2013 Security Officer Supervisor, Calgary, AB

• Responding to alarms for monitoring station or clients where we are the first or second

responder.

• Attending ATM machines with NCR techs to prevent interference with them while they are

repairing the ATM machines.

• Responsible for patrolling and keeping the record of all security incident.

• Patrolling the parking, ground and interior of facility and securing entrance after hours

• Prioritizing daily run sheet for maximum efficiency

• Daily patrolling on foot or on vehicles to assure the security of assigned area

• Examine gates, doors and window to determine the security

• Preparing incident reports and taking appropriate action

• Routine supervision of security guard and security rules and regulation

Western Inventory

2010-2011 (Part Time)

Inventory Clerk, Calgary, AB

• Able to maintain files both electronically and manually

• Proven ability to locate and restock misplaced and mixed stock items

• Prepare reports on incoming and outgoing supplies, inventory balance, goods to be sent back,

and shortages

• Prepare and attach price labels to merchandise

• Handle issues concerning damaged goods, returned goods and incorrect shipments

• Performed physical counting of products and verified it with the information stored in the

computer

• Prepared reports on inventory balance, shortages, goods damaged and price list

• Prepare stock status reports and perform physical inventory counts and maintain count of all

merchandise and prepare reports for all shortages

International Clothier

2003-2007

Store Manager, Toronto, ON & Calgary, AB

• Organized and managed special event and promotion

• Responsible for monitoring number of employee

• Prepared and organized various report including sale as well bank report

• Responsible for recruiting and training new staff

• Motivating team member to meet budget and sale target

• Provided excellent customer service while maintain a friendly and knowledgeable environment

and pricing histories

• Designed and implemented sale and customer service training programs.

Petro Canada

2003-2004 (Part Time)

Gas Station Cashier

• Price and stock incoming inventory

• Greet customer in polite and friendly manner

• Maintained knowledge of cashier procedures

• Monitor check out station to ensure adequate cash availability

• Run fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to particular levels

• Charge purchases to customers’ debit or credit cards and give customers with receipts

• Sell ready food, groceries, and vehicle related items

• Wash windshields and check fluid levels and tire pressure

• Prepare day by day reports of fuel, oil, and other sales

• Order stock, and price and shelve incoming good

References available upon request



Contact this candidate