TARUN KUMAR AGGARWAL

#***, ***-*, ******* ****, New Delhi; Pin: 110063

Contact: + 91 - 954*******; Email: acoknk@r.postjobfree.com

NETWORK ADMINISTRATION PROFESSIONAL - CCNA

Seeking a position to utilize my skills and abilities in an Industry that offers professional growth while being resourceful

PROFILE

Highly competent and dynamic CCNA professional offering 4+ years of IT experience in Networking, System

Administration and technical infrastructure management with expertise in managing system & network

administration; currently spearheading as a Service Delivery Engineer (Associate Consultant) with Polaris

Consulting and Services Ltd.

Comprehensive understanding & knowledge of, system/ network administration under multi-platform

environments, including installation and configuration, maintenance, troubleshooting, disaster recovery

management; possess good experience in the area of networking concepts like Internetworking, Internet protocols,

Intranet, etc,

Thorough knowledge in areas like project planning, scheduling, Mapping requirements of equipment, manpower

and materials inputs, defining technical specifications with abilities to adapt quickly to changing business

environments and needs ensuring the delivery of new, highly effective business solutions on time and under budget.

Excellent temperament to multi- task and coordinate various activities . Adept at mapping client’s requirements,

custom designing solutions & troubleshooting for complex IT / networking related problems within least possible

TAT.

Key Networking (CCNA) Skills

Configuration of Cisco 3845, 7500, 7200, ASR1002 Series Routers and 4500, 6500 Series Core-Switches & 2950,

3500, 3750 Series Access Layer Switches.

Configuring and troubleshooting switching protocols like STP, VTP, dot1q, VLAN, LACP, SNMP, NTP, HSRP,

VRRP, GLBP etc.

Network protocols (ex. OSPF, EIGRP, BGP) and verify summarization with respect to both automatic and manual.

IP addressing, administrating subnets and various routing models

Placing traffic filters through the use of IP Access Lists and Route Maps

WAN technologies like IP/MPLS, L2VPN, L3VPN, Metroethernet, QinQ, WAN Optimization, VPN Concentrator

Good working Knowledge of Cisco ASA firewalls, RADIUS & TACACS+ Servers, AAA Protocol etc.

Implementing a file security system, in line with internal guidelines and industry best practice

Using shared folder permissions, implemented security for network resources

PROFESSIONAL EXPERIENCE

POLARIS CONSULTING AND SERVICES LTD Service Delivery Engineer (Associate Consultant)

since Aug’ 13

Handling Installation, Maintenance and troubleshooting of complex hardware and software and upgrades to ensure

work is performed as per the company policy.

Creating and implementing recommendations to improve scalability and performance; perform system startups and

shutdowns.

Coordinating and monitoring, troubleshooting to isolate and diagnose common system problems: document system

events to ensure continuous functioning. Recommend course of action and implement as approved.

Reviewing, streamlining, standardizing, improving and recommending changes to systems and procedures to promote

accuracy of information and efficiency in processing whilst, maintaining appropriate internal controls.

Managing and Improving Service Desk Operations by driving ITIL framework resulting in optimum delivered

processes, tools and techniques which helped streamline installations, turn-around time and improved overall

customer support.

Developing & enforcing the Policy/ Procedures to Ensure the Protection of the IT Assets and the Integrity, Security

and Privacy.

Projects

Title RBI Core Banking Managed Services

Location Kharghar, Navi Mumbai

Synopsis Working as a Network Engineer at Primary Data Center of RBI to ensure maximum uptime and availability of

Network Devices.

Install, maintain and troubleshoot network equipment to include routers and switches, perform fault and problem

management to ensure services are maintained according to the levels defined.

Monitoring of all the Network Devices Using HP Network Node Management (NNMi version 10). Preparation of

Daily Network Devices Checklist, Shift Handover. Generating logs of Network Devices using Putty, Health Check

Reports using NNMi.

Configuring Changes on Routers (Cisco Router 3845, ASR1002), Switches (Catalyst 3560, 2960) and Array (APV

2600) & Radware Load Balancers (Alteon) as per Change Management Process approved by the Management.

Troubleshooting on various layers (LAN & WAN i.e. Access, Distribution and at MPLS end) in case of

Slowness/Down issue reported from processes and identify the root cause as well whether the problem is in our

network or at client end.

Monitor WAN Links with MPLS and Leased Line Connectivity and coordinate with network service providers (ISPs,

Carriers etc.) to resolve outages.

Coordinating with Security team for Firewall Port Openings as approved by the management.

Assembling and updating documentation in the form of trouble ticket logs, Change Management Document, Master

Sheet, Network Diagrams etc.

Weekly take Backup of Network Device using Putty, preparation of Status Report, monthly involve in preparation of

Monthly Status Report & quarterly provide support for business continuity & disaster recovery tests.

Title Bechtel Consulting Services

Location Gurgaon, Haryana

Synopsis Monitored performance of Network Devices under Network Operations Center (NOC).

Proactively monitored all the Network Devices Using Solarwinds Orion. Preparation of Daily Network Devices

Checklist, Shift Handover .Generating logs of Network Devices using Putty, Health Check Reports using Orion.

Alerts received were interpreted via monitoring tools (Solarwinds), troubleshoot and take necessary remedial actions.

Identified problems, isolates root causes and initiates correction actions for resolving issues. Created, reviewed and

updated trouble tickets according to established Standard Operating Procedures (SOPs).

Monitored WAN Links with MPLS and Leased Line Connectivity and coordinate with network service providers

(ISPs, Carriers etc.) to resolve outages.

Escalated outages/issues to Supervisors/Managers/Tier 3 Engineers/other groups/vendors by following established

SOPs.

Troubleshoot issues related to Link outages, Packet Drop, Low Latency, Bandwidth Utilization, VPN, Network

protocols, CPU Usage, Memory Usage etc.

Mentored other junior team members to the processes, procedures, and Technologies that are in use, also,

communicate succinctly in both oral and written communications.

ROBORANT TECH SUPPORT PVT LTD Technical Specialist May 12 –

Jun’ 13

Provided Technical Support to US clients over phone, chat and email; logged all the calls on the Service Management

Tool.

Troubleshoot issues related to LAN/WAN Connectivity, VPN, Routers (Netgear, D-Link, Linksys etc.), provided

assistance regarding Network Setup for SOHO.

Extended Application Support for third party applications like MS Office, Antivirus etc, monitored system

performance and implemented performance tuning.

IT.NETZ IT Executive Oct’ 11 –

Apr’ 12

ORG INFORMATICS LTD Infrastructure Support Engineer Sep’ 10 –

Sep’ 11

Project: AIRINDIA Infrastructure Support; Location: IGIA, T-2, New Delhi

EDUCATIONAL CREDENTIALS

Pursuing MCA Sikkim Manipal University (Distance Education)

B. Sc (H) Electronics Delhi University

Certifications

Pursuing CCNP, IIHT

CCNA (R&S) Certified.(Cisco ID:-CSCO12746706)

Certified Hardware & Networking Professional, JETKING Infotrain Ltd; 2010

Technical Skills

Operating System Windows (XP, Vista, 7, 8), Windows 2003 & 2008, MAC, Linux/Unix

Monitoring & Ticketing Tool Frontrange Heat Ticketing Tool, Solarwinds Orion, HP NNMi, PRTG, Nagios

Networking Routing, Switching, VLAN, STP, SNMP, LACP, HSRP etc.

Software Applications MS Office Suite, Lotus Notes

Date of Birth: 14th September, 1988

References: Available on Request

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