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Customer Service Front Desk

Location:
New York, NY
Posted:
March 03, 2015

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Resume:

ChriSsy jimeneZ

**** ********* ******, ***. **. New York, NY 10025

Tel: 917-***-**** Email: acokcd@r.postjobfree.com

work Experience

**** - **** ********** *************

New York, NY

Front Desk Agent

Welcomed and checked approximately 200 guests in/out daily.

Assisted guests with common services and answered any general

questions.

Issued guests room key and collected payment following all cash

handling regulations.

Made changes and confirmed reservations by means of the

hostelling lodge management systems.

Referred guests to local restaurants and recommended attractions

in the area.

2009 - 2013 Bronx Medical Health Services

Bronx, NY

Chiropractic Health Services

Orthopedic Health Services

Medical Receptionist

Assisting approximately 50 NF/WC/LIEN patients daily; entering

patients in the computer and preparing their charts prior to

seeing doctors and therapists.

Contacting patient's attorneys.

Managing Eclipse; a filing system with roughly 1000 patient's

medical records.

Cleaning front desk area and Doctor's rooms when needed.

Scheduling appointments and distributing medications to patients.

2006 - 2008 The New York Sports Club

New York, NY

Front Desk Receptionist/ Customer Service Specialist

Greeted members upon arrival and verified members identity upon

check-in.

Scheduled appointments for sales consultants, managers and

personal trainers.

Responsible for registering and informing new clients regarding

types of membership packages.

Operating busy multi-line telephone system. Screened and

forwarded calls and messages to staff.

Managed client accounts using Club Networks enterprise management

software.

2004 - 2004 BANK STREET COLLEGE CENTRAL SERVICES

NEW YORK, NY

Summer Intern: Front Desk Receptionist

Responsible for preparing and distributing all incoming and

outgoing mail for the entire college.

Created publicity material such as promotional signs, banners,

and informational books using industrial printing and binding

equipment.

Answered multi-line switchboard system, screened and forwarded

calls and messages to hundreds of extensions

Education

2012- 2013 Bronx Community College Bronx, NY

Nursing

Expected graduation date: January 2016

Interests

Proficient in Microsoft Office Suite. Fluent in written and

spoken English and Spanish.

References are available upon request.[pic]



Contact this candidate