Alexandra Leno***** NW *st avenue, Miami,Fl Zip:acok7r@r.postjobfree.com 305-***-**** &(305)490-8191Objective:To obtain a position as a team-player in a people-oriented organizationwhere I can maximize my customer-service experience in a challengingenvironment to achieve corporate goals.Skills:Comfortable working in a multitasking project-oriented environment.Ensure task that are given to me are done on time, resolved problems,gave customers great satisfaction, got along well with everyone; Helpedto expand a large volume of customer, trust Worthy, use proper grammar,Excellent communication and interpersonal skills. Microsoft Word: Excel,Word and Access, Bilingual in English & Creole (low), Very Independent,Outstanding Communication Skills, Peoples Person, and Team Player.Experience: Tele-performance July 2012-December 2012 Agent &Tech Support Ianswer phones, handle at least 20 or more calls a day, get work done ontime. Help large amount of customer solve problems. Seek possibilitiesfor new customers. Great communication skills. Give customers bestsatisfaction. First Impression Assistant January 2012-July 2012 Filing,answering phones, recover area, greeter, cashier Workforce (youth co-ops) June 2010- October 2011 North MiamiSenior High School Volunteer. Clerical work &Office. Filing, Fax, answerphones Typing. Med Plan October - Present Assissting coustomers with applying for the Obama act insurance plans or a least expensive medical plan. using online software, answering phones, face to face contact with clients, helping with general inquiries.Education: *Educator Inc. GPA: 2.7(2012-2013) *Miami Lakes technical center (2014-2015)Reference: - Vanel Pettigany 305-***-****(Accountant) - Tyler Mason 786-***-**** Nikki beach (cook) - Nathalie Dorvil 786-***-**** (Cashier)