Timothy D. Burgess

**** ****** **.; Saginaw, MI. 48638

Phone: 989-***-****

Email: acok6u@r.postjobfree.com

Career Summary:

• Over 30 years experience developing, maintaining and supporting both mainframe and server based objects.

• 10 years experience working as a Supervisor of Computer Operations and responsible for daily production

processes.

Accomplishments and Contributions:

• Manage the workload and schedules of Operations Programmer and Production Control Analyst.

• Provide cross training and support for the Operations team while implementing a 24 by 7 rotation support

schedule.

• Provide internal and external users with user ID and credentials to access secure FTP site to allow for transmittal

of data based on HIPAA regulations.

• Work with mainframe service vendor to provide production environment support documentation and systems

training for off site operations.

• Establish clear and concise modes of communication with the development team to ensure error free

implementation of production processes.

Special Skills Summary:

• Microsoft Office 95, 97, 2003 and 2010. Microsoft Word and Excel.

• Open Office Writer and Calc. Crystal Reports, Focus Reporting.

• User based SQL experience.

• Strong mainframe based Job Control Language (JCL) and Python server based scripting tool.

• Mainframe production based automation using Zeke scheduling package.

• High level of experience using Computer Associates (CA) mainframe utility packages. CA7/CA11, TLMS and DASD.

Employment History:

Zotec Partners in Essexville, MI. 06/2002 – Present

Operations Supervisor

Schedule, monitor and supervise the workload for an Operations Programmer and Data Control Analyst on a daily

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basis for a company that processes medical billing requirements. This includes transmitting and receiving electronic

files for ER doctor practices and hospitals in 13 states using various forms of secure FTP (sFTP, FTPS, PSFTP).

Provide support for Application Development teams and supervise turnover of production environment modules for

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mainframe and server based computer applications.

Provide on call support for production environment run time errors

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Implement and maintain all production related documentation for mainframe batch job streams and schedules

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for server based production modules.

Confident and disciplined resource while working from home for satellite office requirements.

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RCM Technologies at Meijer Grand Rapids, MI 11/1998 – 06/2002

Senior Consultant

Contract programmer position working for Meijer at the corporate center in Grand Rapids.

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Worked on several mainframe data conversion projects including “Store of the Future” and the Salesplan systems

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Computer Horizons at Dow Chemical Midland, MI 07/1995 – 11/1998

Mainframe Technical Consultant

Worked on Y2K mainframe projects and legacy system conversions

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Inventory Coordinator for production systems in the mainframe environment. Responsible for loading program

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modules to the production libraries and supporting the job control language used to run the production modules.

Schools Attended:

Delta College: 9/1995 – 5/1996: COBOL programming and Advanced COBOL classes

Delta College: 1980 – 1981: Part time student with classes in accounting and data processing

Saginaw Valley State University: 1978 – 1979: Part time student with general studies

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