TIFFANY S. HEARN

**** *********** ** ? Indianapolis, Indiana 46239 ? 317-***-**** ?

acok2n@r.postjobfree.com

BUSINESS ADMINISTRATOR

Seeking: Administrative position with focus on

Client Relations/Customer Service

KEY COMPETENCIES and Skill

. Management of Material Resources

. Management of Personnel Resources

. Time Management / Active Learning

. Judgment and Decision Making

. Microsoft Word, Excel, SAP

. Management of Financial Resources

. Operations Analysis

. Operation Monitoring

. Quality Control Analysis

. Power Point, Microsoft Project 2010

EDUCATION & TRAINING

Masters of Science, Project Management, Keller Graduate School of

Management, Estimated Completion 2015

Martin University, Indianapolis, IN (Received Bachelor of Science Business

Administration) 05/2012

WORK HISTORY

Monument Group Indianapolis IN

03/2014-02/2015

. Event Coordinator Director, Office Administrator, Workshop, Impacts,

HR, PR, Interviews, Client Services, Instructor, Ranked Third

Representative in the Country from 04/2014-06/2015, Ranked Number One

Representative in the Country 07/2014-08/2015

Premier Credit Indianapolis IN

07/2013-03/2014

. Account Receivable, Household Income reports, Manage Bank Levies,

Customer Service, Rewarded Top Collector 08/2013-10/2013 and again

01/2014

Durham Transportation Services Indianapolis IN

10/2001-04/2014

. Maintained and Managed 75+ Student at Once While Driving a Bus,

Operated 2way Radio, Daily Bus Safety check and Child Safety.

INTERNSHIP EXPERIENCE

House of New Expectations Indianapolis IN

06/2011- 09/2011

. Responsibilities include developing and implementing strategic plans

with Assurance's Wireless Company for Re-entry program participants.

. Ensured to build relations with customers and interacted with inmates

operations. Maintained organizational goals and successfully

implemented services that were rendered by customers and program.

. Used networking tips and built company relations to provide free

services thus keeping a financial budget at a low. Used strong

leadership skills while recruiting individuals towards higher

education opportunities.

. Collected and documented personal information.

. Maintained confidentiality while using Windows XP, and Excel

. Conducted general off duties such as faxing, emailing, mailing,

shipping, and filing. Types 45+ WPM.

CLASSROOM EXPERIENCE

. Studied main courses such as Micromanagement, Statistics, Business

Economics, Marking Accounting,

Business Finance and International Law.

RELEVANT VOLUNTEER EXPERIENCE

Traveling Director, DE Marco's Productions, Indianapolis, IN

2008-2012

. Responsible for scheduling, providing itineraries, and booking travel

arrangements for up 20+ staff in various cities such as LA, Chicago,

Pittsburg, West Virginia, and Philadelphia.

. Used detail, networking, and communication skills to provided flawless

travels for staff members.

ACCOMPLISHMENTS & AWARDS

"Student of the Year" Out of 800 Students

2010

Received certificates in "Leadership Development" Three consecutive years

2008, 2009, 2010

"New Hire on Fire" Out of 15 New Hires 150% Goal

September 2013

I have enclosed my resume for reference. I would love the opportunity to

speak in person or over the phone about your experience and hear and advice

you may have. I look forward to hearing from you.

Thank you in advance for your help.

Sincerely,

Tiffany Hearn

317-***-****

acok2n@r.postjobfree.com

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