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Customer Service Sap

Location:
Milwaukee, WI
Salary:
55,000
Posted:
March 02, 2015

Contact this candidate

Resume:

Sean M. Ferrell

Address: **** *. ******** ***, *******

Chicago, IL 60660-4450

Cell: 540-***-****

Email: acojx2@r.postjobfree.com

OBJECTIVE

To obtain a position that leverages my knowledge of corporate

financial and accounting systems in order to create value added

improvements to the processes in place.

EDUCATION

University of North Carolina at Charlotte (UNCC) - Charlotte, NC

June 2010

Bachelor's Degree in Finance; GPA 3.0/4.0

EXPERIENCE

Applus Technologies, Chicago, IL

Aug 2011- Present

Accountant

. Expected to adhere to GAAP when booking transactions.

. Made journal entries in SAP software.

. Involved in month end bank and balance sheet reconciliations.

. Processed payables for all business areas in the company

through SAP software.

. Relied upon to analyze inventory landed cost calculations, and

average cost valuations.

. Audited expense reports of company officers and staff.

. Responsible for efficiently coding all credit card charges and

uploading 1000+ line item journal entries into SAP

. Was frequently relied on to find quicker and more efficient

means of processing reports in SAP.

PepsiCo Financial Shared Services, Chicago, IL

Jul. 2010- July 2011

Financial Analyst (Contractor)

. Provided financial and contractual analysis for over 1000 retail

accounts using SAP CRM.

. Forecasted projected profit/loss for large and small format

customers.

. Responsible for validation analysis using standard corporate

information audit processes to ensure accurate and timely

customer payouts or charge-backs associated with specific price

and performance targets for merchandise sold in retail outlets.

. Responsible for integrating critical customer account

information into the newly deployed SAP CRM.

. Assigned to special ad-hoc projects to assist teammates with

backlog analysis or complex customer account remediation.

Scottrade Inc., Charlotte, NC

Oct. 2008 - Dec. 2010

Stock Broker Intern

. Received training in day-to-day operations of discount retail

brokerage firm.

. Responsible for assisting clients in opening and managing their

accounts, processing customer agreements and documentation for

accounts, and providing up-to-date stock quotes.

. Ensured customer service standards in day-to-day interactions

with customers by researching and resolving account issues.

. Developed reports and analyzed data to assist customers in

making informed decisions concerning their various accounts.

ACTIVITIES & ORGANIZATIONS

Boy Scouts of America - Pack 63 and Troop 63

1993 - 2005

Eagle Scout Award - 2002 - Engaged in organizational and leadership

activities. Initiated and completed community service project that

provided occupational therapy equipment at the Winchester

Rehabilitation Hospital as a component of the Eagle Scout Award. Was

the youngest member of Troop 63 to ever receive the award.



Contact this candidate