Rodney Bethel

*** **** ***** ******

Los Angeles, California 90013

213-***-****

acoju2@r.postjobfree.com

OBJECTIVE

Seeking a full time position in customer relations and sales support.

QUALIFICATIONS

• Experience in customer relations, developed ability to work in a fast-paced atmosphere

• Proven work ethic, a track record of dependability and productivity

• Developed customer rapport and maintained excellent customer relations. Built a loyal customer base

• Organized, effective multitasker with a keen attention to detail

• Effective communicator who is always polished and professional, yet warm and engaging

WORK HISTORY

Los Angeles Mission – Los Angeles, CA December 2013 - Present

Volunteer in Guest support services and initial orientation – verify the number of guests checking in and confirm bed

assignments. Facilitate the intake of personal items for temporary storage. Supervise the transition of bed check-ins

throughout until lights out, and reported any infractions to mission staff.

Gateway Computer Co. – Kansas City, MO August 1996 – February 2000

Customer Service, Sales Support Rep. –call center providing large account support, managing inquiries to achieve

prompt and effective resolution to customer concerns.

Burlington Air Express – Los Angeles, CA March 1993 – May 1996

Customer Support Representative – developed a reputation for increased customer satisfaction, giving them full attention.

Provided customer sales support including customer order assistance and tracking.

Eastern Airlines – Atlanta, GA January 1987 – January 1992

Airport Ticketing Agent – provided passenger assistance regarding ticketing purchases and flight information. Balanced

books and prepared daily, weekly reports with high level of accuracy.

Hughes Aircraft – Torrance, CA November 1979 - November 1986

Production Control Parts Manager – assisted project manager with cost analysis, order tracking, and fulfillment of parts

ordered. Consistently conducted follow up meetings with key departments to ensure successful implementations.

EDUCATION

Morehouse College (Atlanta, GA) 1974-1976

Accounting

Gardena High School (Gardena, CA) 1971-1974

High School diploma

References Available Upon Request

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