Megan Hansen

**** ****** *******, ** ***** 248-***-**** acojrh@r.postjobfree.com

Professional Experience

Chain Drug Marketing Association 2011 to Present

Chain Drug Marketing Association (CDMA) is owned by over 100 regional drug chains, independent

pharmacies, regional drug wholesalers, specialty distributors and buying groups representing over 6,000

retail doors.

Communications & Events Manager 2014 to Present

Create and implement communications and marketing campaigns

Execute social media campaigns through the use of Facebook and LinkedIn accounts

Design and implement all marketing communications to prospective and current buyers and

suppliers

Create standardized templates for daily email communications to buyers

Manage and update all website content

Collaborate with Director of Marketing on various marketing initiatives

Create and implement strategic marketing plan for annual Trade Expo

Execute cross promotional marketing strategies for Trade Expo exhibitor and buyer registrations

Design, editor and creator of Quarterly Trade Magazine

Manage online event registration

Research and negotiate suitable venues to meet requirements and budgetary needs

Facilitate communication with outside professionals, including venue management, caterers, and

contractors to ensure efficient running of annual Trade Expo

Manage event budget and timelines

Communications Coordinator/Assistant Category Manager 2011 to 2014

Created and designed quarterly trade publications

Developed and implemented marketing strategies for new program launches

Composed catalogs, sell sheets, and various marketing materials

Marketed and launched new products and programs to retail

Served as project manager on execution and implementation of new Customer Relationship

Management program

Redesigned website using YourMembership.com and HTML coding

Coordinated inventory and shipping with vendors

Assisted Category Manager in forecasting and purchasing

Caterer One 2010 to 2011

Caterer One was a local, independent catering company specializing in off-site events.

Catering Sales Manager

Conducted sales calls to past and future clients

Conducted meetings with clients to plan events and follow up on event details

Prepared contracts and proposals, updated event calendar and prepared event planning sheets

Oversaw and managed staff on all catered functions

Responsible for sales and marketing, including creating sales advertisements in local media,

redesign and maintenance of websites

Researched and visit venues, and maintained preferred venues list

AT&T 2008 to 2010

AT&T is a leading provider of wireless, Wi-Fi, high-speed Internet, voice and cloud-based services.

Assistant Store Manager

Assisted Retail Store Manager in daily operations of store, including scheduling, maintaining

inventory levels and conducting physical inventory checks

Responsible for ensuring efficient, courteous handling of customer requests, including sales,

problem resolution and technical troubleshooting; received excellent customer feedback

Responsible for daily observations, coaching and feedback sessions with sales representatives,

leading to low turnover and high retention

In challenging economic times, our location was in the top 50% of our district for 2009

Potbelly Sandwich Works 2004 to 2008

Potbelly Sandwich Works is a neighborhood sandwich shop with over 300 restaurants in 18 states.

General Manager 2007 to 2008

Responsible for all sales and marketing, including all in-store and outside sales

Responsible for weekly and monthly sales and labor projections and analyzing monthly Profit &

Loss Statements to determine trends, sales and forecast future business

Managed a team of 4 managers and 35 associates

Developed par levels based on sales trends, and weekly ordering from vendors

Responsible for all associate hiring, training, and development of management team

Promoted to General Manager based on strong leadership skills and performance; opened the

Farmington Hills store

Served as a consultant to new General Managers on other store openings

Manager 2004 to 2007

Managed up to 10 associates, including scheduling, hiring, orientations, training, and

performance reviews

Responsible for ordering food inventory and supplies, receiving orders, and weekly sales

projections

Assisted General Manager in store opening, hired approximately 30 employees, physically set

up the dining room, and conducted job fairs

Acted as General Manager in GM’s absence, reporting directly to District Manager

Athletic Club Banquet Center 2002 to 2004

The Athletic Club Banquet Center hosts a multitude of corporate events, weddings, and social events.

Assistant Event/Catering Coordinator

Assisted Event Coordinator in selling, booking and designing events for a multi-function property

Served as main Event/Catering Coordinator for a six month period, overseeing all bookings and

events

Prepared contracts, weekly functions sheets, on-site setup, design, and coordination as needed

Scheduled staff, contracted for services and supplies

Followed up with clients regarding quality improvement and future events

The Arbor Consulting Group 1996 to 2004

The Arbor Consulting Group is a national human resources risk management and compliance consulting

company specializing in affirmative action, human resources compliance and employee relations.

Office Assistant

Responsible for front-line customer service, directing and managing inquiries from clients

Responsible for general office duties; answering phones, copying and faxing, and ordering

supplies

Prepared client presentations and other client reports

Designed computer graphics and Arbor web site

Education

Bachelor of Arts Degree, Hospitality Business, May 2004

Michigan State University

Computer Skills

Experience with Microsoft Office programs (Word, Excel, Powerpoint) and Adobe Creative Suite

(Photoshop, Illustrator, InDesign)

Ability to work with several operating systems, including Windows and Mac OSX

Basic knowledge of website design software and HTML coding

Implementing and updating ACT and Yourmembership.com CRM Database

Email marketing through Yourmembership.com and MailChimp

Social media updates through Hootsuite, Facebook, and LinkedIn

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