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General Manager

Location:
Lakeland, FL
Posted:
March 01, 2015

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Resume:

April D Tyler

*** ***** *****

Winter Haven, FL *3881

Cell: 678-***-****

acojbh@r.postjobfree.com

Summary

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To maximize RevPAR and GOP to a level of profit to achieve huge growth!

. Effectively maximize revenues and profitability.

. Excellent at identifying potential business in local market.

. Excellent experience in developing and implementing a variety of

corporate programs.

. Including those that must comply with cooperate, state, and federal

guidelines.

. Skilled in developing department budgets and creating department

objectives.

Skills

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. Developed maximum profits through cost and labor control

. Maintained the highest standard of services to the guests,

including maintenance and cleanliness for the guests' rooms and

associated facilities

. Clearly described, assigned, and delegated responsibility and

authority for certain operations to various sub departments

. Coordinated and implemented sales and marketing activities for

the property.

. Front Desk, Housekeeping & Sales Management

. Accounts Receivable and Payable

. Quick Books Pro & Microsoft Office

. Reports for Tax & Payroll

Employment

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Starwood Capital

Extended Stay Division

Intown Suites

General Manager

December 2010- Present

General Manager,

. Using hotel resources to maximize guests' satisfaction & optimize

revenues.

. Representing the hotel in the market place ant develop relationships

with key accounts.

. Analyzing statistical information and drawing conclusions from it.

. Developing and implementing staff training programs.

. Ensuring the accurate and timely submission of payroll data to the

corporate office.

. Continuously developing the hotels brand.

. Providing the hotel owners with regular reports on the hotels

operating objectives and fiscal performance.

. Aggressively managing all the independent revenue and expense areas

to ensure profitability.

. Conduct disciplinary actions against staff, including terminations.

. Accurately forecasting revenues/expenses.

Metro Extended Stay Hotel 770-***-****

652 Buford Drive

Lawrenceville, GA 30045

November 2008 - Dec 2010

General Manager,

. Ensure that all employees are trained for their positions to

maximize service, production and efficiency

. Conduct employee performance evaluations as prescribed, control

staffing

. Maximize profits and control costs

. Manage property operations on a day to day basis to assure

optimum performance and continual improvement in guest service,

employee professionalism and performance, sales/marketing, property

appearance, and profit

. Ensure the property is well maintained and that all mechanical

equipment is in good working order

Aquarius Motels

301 12th Ave N 843-***-****

Myrtle Beach, SC 29577

June 2000- October 2008

General Manager,

Managed corporate office and 124 room motel, including all Employees.

Responsible for Sales Tax, Payroll, Accounts Receivable and Payable.

Responsible for all Marketing and Group Sales.

. Conducted appropriate meetings and coordinated with the other

department heads to ensure that proper communication lead to guest

satisfaction and maximum profit and productivity

. Coordinated, directed and managed the staff and hotel operations

to achieve profitability, guest satisfaction and efficiency while

maintaining standards set by the company

. Monitored the collection of in-house guest balances

. Direct billed receivables and handled commission payments by

vendors

Tyler's Well Drilling & Irrigation

3292 Pine View Drive 07-93/10-07

Loris, SC 29569

Owner, Office Manager, Bookkeeper.

Created A Profitable Well Drilling &Irrigation Company.

Responsible for all DHEC compliance forms and regulations.

? Quick Books Pro proficient.

? All Banking and Tax preparations requirements.

? Customer Relations and scheduling

References

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Due upon request



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