Administrative Assistant / Receptionist / CSR

Christina Balls

**** ******** *****

Sarasota, Florida 34243

acoj7d@r.postjobfree.com

941-***-****

Qualifications:

• Excellent Customer Service Representative

• 20 years’ experience in Banking and Office skills.

• Knowledgeable with computers, typing, fax, filing, and multi- phone lines, 10 key calculator

• Excellent people skills and Organizational skills

• Cross selling Products and Services

• Knowledgeable with Microsoft Word, Excel and Outlook

Target Job : Administrative Assistant / Receptionist / CSR

Status: Full Time

Salary : Open

Location : Sarasota / Bradenton areas

11/17/2014 – 02/15/2015 Dehart Alarm Systems

Monitoring alarms and alerts, reporting to clients and authorities, clerical duties

08/04/2014 – 11/12/2014 Advance Talent Solutions Inc

Office Temp – Reception, data entry, typing, filing, and phones.

01/24/2005 – August 21, 2013 Iberiabank ( formally Century Bank

F SB)

Note: start date for Iberiabank - November 16, 2009 due to FDIC take over

Relationship Banker / Deposit Operation / Customer Service Support

New accounts – Greet all clients, gather information, direct clients to right service areas. Open new accounts, perform

maintenance and or close accounts for checking, money market, saving, and certificate of deposits, investment of Institutional Certificates, maintain files, closing Certificates upon maturity, wire out funds. Reconcile accounts. Issue

official bank checks, cross sell services and bank products, balancing, all monies

transactions and handling. Provided Notary Services.

Online Banking – approve applications, provide support to customer, reset password, and answer emails, bill payment,

research, tracking, and reports. Set up and organize Deposit Express Courier Service to business customers.

07/2003 – 01/2005 B ranch Banking and Trust

Relationship Banker / Personal Banker

Greet all clients, gather information, direct clients to right service areas. Open new accounts, cross sell bank products,

service calls and sales calls account reconstruction, ordering checks, closing accounts, account maintenance, sales reports, overdraft and NSF reports, safe deposit, reconcile accounts, performed all monies transactions, also balancing.

Provided Notary Services.

04/1999 – 04/2003 SouthTrust Bank

Financial Service Representative / Customer Service Coordinator

Greet all clients, gather information, direct clients to right service areas. Open new accounts, reconcile accounts, close

accounts, ordering checks, loan applications and closings, assistant to the Assistant Branch Manager, overdrafts /NSF

reports, conduct sales and service meetings, audits, safe deposit, cross selling bank products, balancing, all monies transactions and handling. Provided Notary Services

01/1994 – 04/1999 Bank of America – Barnett Bank

Customer Service Representative / Teller / Float Staff

Greet all clients, gather information, direct clients to right service areas. Open new accounts, close accounts, reconcile accounts, loan applications and closings, all monies transactions and handling, balancing, audits, safe deposit, cross-

sell bank products. Float staff for the Sarasota area for three years. Provided Notary Services

10/1988 – 11/1996 Certified Nursing Assistant

Education Sarasota County Vocational Technical Center

State Certified Nursing Assistant - Office skills courses completed

Manatee Community College

College coursework completed towards an Associate Art Degree.

Contact this candidate