Andrew Darling

**** * ******** ***. ****

Mt. Pleasant, MI 48858

616-***-****

acoj1n@r.postjobfree.com

Objective

To enter into a working environment for a business whom I share similar standards

with, in which I would consider myself highly useful if given the opportunity.

Education

Central Michigan University

B.A. Spanish

Experience

Delivery Driver

Insomnia Cookies Mt. Pleasant, MI 08/11/2014-Present

Deliver cookies quickly

Engage customers upon arrival and practice excellent customer service

Front Desk Agent

Mt. Pleasant Comfort Inn & Suites Mt. Pleasant, MI 01/15/2014-06/04/2014

Answer phone, take reservations, handle guest requests and complaints

Heavy computer usage, cash handling, daily financial filing, sales

Critical thinking, active listening

Provide extraordinary customer service

Accomplishments: Regularly ranked #1 employee for customer service and phone

skills, re-wrote the employee training booklet, received only scores of 90-100% on

customer satisfaction surveys

Skills

Communication

Employs effectual non-verbal and verbal communication in daily work and life

Effectively conveys information in both written and verbal forms

Has taken many courses on both interpersonal communication and public speaking

Computer/Technical Literacy

Comfortable with all forms of Microsoft Office

Astounding user of Google search engine and Gmail

Some experience in coding

Activities

Spanish Club, Men's Ultimate Frisbee, Fish n Chips Men's A Cappella

Contact this candidate