Hector J. Sosa

*** ******* *** ● Brooklyn, NY *1207

917-***-****

acoiye@r.postjobfree.com

Bilingual professional with diverse experience in technical, manufacturing and

1.

Summary

construction environments. Proven ability to research, identify and successfully

complete goals. Committed to and recognized for outstanding quality of work and

customer service.

2. Skilled at learning new concepts, working well under pressure, and communicating

ideas clearly and effectively.

1996

Bachelor of Arts in Art and Architectural Studies

Education

Minor Art History & Spanish

Hobart College, Geneva, New York

Fiorello H. LaGuardia High School of Music & Performing Arts 1991

New York, New York

Career History

Field Service Technician, International Game Technologies., Jamaica, NY July 2010

Present

1. Install and maintain gaming equipment to insure proper function

2. Troubleshoot and resolve problems for customers and fellow

technicians

3. Interface with customers on installation and service activities

3. Aid senior technicians in the planning and completion of major

projects

Field Technician/Lineman, Verizon Telephone Co., Freeport, NY May 2005 –

November

1. Established and maintained overall customer telephone network

2009

services

2. Interacted with subscribers to resolve service issues and insure

customer satisfaction

3. Interpreted and performed work orders and company data sheets

4. Operated heavy machinery and interacted with subscribers for

successful build

March 1999 –

Project Manager/Estimator, MechoShade Systems, Long Island City, NY

November

1. Managed all aspects of customer orders from start to completion

2004

2. Provided technical support for company dealers to insure product

implementation and installation

3. Maintained daily contact with production and customers to insure

prompt product delivery and satisfaction

4. Provided cost effective estimates to customers for project proposals

Skills

Fluent in Spanish

1.

Proficient in the use of both PC and Macintosh computers.

2.

Technically and electronically inclined.

3.

Adaptive work ethic, well organized, and more than outstanding interpersonal skills

4.

Experience in AutoCad, art & design

5.

References available upon request.

Contact this candidate