JEANNE LOVGREN, RN

LICENSED IN MN AND CA

acoix3@r.postjobfree.com

612-***-****

Objective:

I am actively seeking a telecommuting case management or utilization review nursing

position. I am skilled at telephonic assessment, and case management. I have

experience and am comfortable working from a virtual desktop and charting from

remote locations.

In addition, I have extensive RN experience in chronic and acute care on adult,

adolescent, open and locked mental illness, and chemical dependency units.

I have worked in clinics and hospitals in a variety of medical units.

I also have extensive clinic and hospital telephonic triage and nurse advice experience.

Experience:

Preferred One Insurance Company Golden Valley, MN

Complex Case Manager (Remote and In-Office RN)

MAY 2013 TO PRESENT

● Managed Telephonically, Complex Case Management for members with medical, mental

health, and chemical dependency diagnoses.

● Conducted Phone Nursing Assessment

● Competent with medical software

● Completed Cases Efficiently and Effectively

● Developed a Positive Rapport with Patients/Clients

● Worked as Part of a Health Care Management Team

UNIVITA Eden Prairie, MN

Care Coordinator Supervisor ( REMOTE TELEPHONIC, REGISTERED NURSE)

May 2003-March 2013 (9 years 10 months)

● Managed Home Care for Long Term Health Care Clients.

● Conducted Telephonic Health Care Management and Assessment.

● Directed Phone Nursing Assessments with Clients

● Developed a Positive Rapport with Patients/Clients.

● Responsible for Documenting Reports and Assessments into Specific Medical Software

Programs

Forest Lake Independent School District ISD 831 Forest Lake, MN

Registered Nurse, RN SPECIAL EDUCATION

May 1998-May 2003 (5 years)

● Responsible for direct nursing care of medically fragile students at the elementary and

junior high levels.

● Chart, document, and relate appropriate information to staff, parents.

Lovgren 2

● Provide information for medical assistance reimbursement.

Fairview Lakes Regional Health Care Center Wyoming, MN

Registered Nurse Telephonic Triage/Nurse Advice Line

May 1995-May 1998 (3 years)

Telephone triage and assessment of patients and clients of all ages, in a large regional

health care system.

Daily use of computer office and medical documentation software

TRIAGE REGISTERED NURSE

Forest Lake Doctor’s Clinic ALLINA Forest lake, MN

May 1994-May 1995 (1 year)

Telephone triage and assessment of patients in a family practice clinic setting.

Daily use of computer office and medical documentation software.

Relate information to physicians.

Provide direct patient care as needed.

EDUCATION

Nursing degree from North Hennepin College

Brooklyn Center MN

Continual medical and professional training

BLS training

ADDITIONAL SKILLS

● Home care case management

● Medical triage, patient care, and assessment.

● Psychiatric and MI nursing experience.

● Chemical Dependency nursing experience.

● Telephonic assessment and triage.

● Medical software experience.

● Computer office software experience.

PROFESSIONAL REFERENCES:

AVAILABLE ON REQUEST

Contact this candidate