Barbara Booker Email: acoivm@r.postjobfree.com
***** ****** ******, ** ***** Phone: 773-***-****
QUALIFICATIONS SUMMARY
• 10+ years of Office Assistant and Customer service experience, excellent communication and interpersonal
skill.
• Strong organizational skills, quick learner, detailed oriented, ability to work well with others.
• Motivated, self-starter takes initiative to help others in starting and completing projects.
• Optimistic, positive attitude with a history of delivering quality results and satisfied customers.
• Capable of supervising 4+ employees, great organizational and time management skills.
• Team player with the ability to express ideas with all levels of an organization to meet the goals of the
organization.
• Dedicated, enthusiastic with the ability to work in a diverse environment.
• Eager to learn new concepts in a challenging role and new environment.
• Proficient with Microsoft Office, Word, Excel, Outlook, PowerPoint, QuickBooks, and Internet research
EXPERIENCE
The Preventive Dentistry Center Chicago, IL
Office Assistant/Manager 09/2011 -
• Provide great customer service; greet visitors/guests while supporting front desk administration.
• Schedule appointments for patients, answer all calls, monitor voicemails daily and distribute messages.
• Responsible for ordering office and dental supplies.
• Review and process incoming and outgoing faxes.
• Provide support and coverage to all areas of the office as needed.
• Scan and produce documents, mass mailings, patient recalls, and data entry, create reports, files and labels,
photocopy and file folder assembly.
McGee & Collins, LLP Chicago, IL
Office Manager 01/09 – 08/2011
• Welcomed clients, answered incoming calls, conveyed accurate messages to CPA’s, scheduled appointments.
• Was responsible for maintenance of office equipment, office supply inventory, and secured office after hours.
• Prepared client’s confidential documentation for filing purposes.
• Provided clients with requested documents in a timely manner.
• Researched/generated previous year’s tax documents, processed/issued payroll.
• Input and tracked client’s data utilizing QuickBooks, process client’s checks.
• Prepared reports and documents for clients and employers.
National-Louis University Chicago, IL
Office Assistant/Receptionist 09/06 – 01/2011
• Assisted administrative assistants with data entry, typing and filing.
• Processed incoming, outgoing mail and packages, answered incoming calls.
• Checked and maintained office supplies.
• Utilized good interpersonal, oral and written skills with the ability to maintain positive working relationships
with co-workers.
Olive Harvey College Chicago, IL
Clerical Assistant 10/03 – 05/06
• Assisted financial aid advisors with typing and filing.
• Operated fax machine, copier as well as sorted incoming mail and faxes.
• Assisted students in College Zone with completing financial aid applications.
• Performed receptionist duties while utilizing customer service skills.
Rainbow Push Coalition Chicago, IL
Membership Development/Database Specialist 06/99 – 10/01
• Welcomed customers and visitors in a courteous manner.
• Updated database management, weekly reports, solicited membership, data entry.
Barbara Booker Email: acoivm@r.postjobfree.com
14443 Drexel Dolton, IL 60419 Phone: 773-***-****
Lanier Facilities Management Chicago, IL
Receptionist/Support Services 06/97 – 06/99
• Assisted executive assistants with filing, faxing, and copying
• Distributed confidential documents
• Operated postage machine and performed switchboard duties.
• Was responsible for inventory management.
EDUCATION
Jones International University Centennial, CO
MBA/Health Care Administration Certificate 09/2014
National-Louis University Chicago, IL
MBA/Business Management 06/2011
National-Louis University Chicago, IL
B.S., Business Management 06/2008
Olive Harvey College Chicago, IL
A.A., Business - Magna cum Laude