Dhivya Joseph Mobile: 408-***-****

Email: acoiqi@r.postjobfree.com

Objective:

To pursue a growth oriented career with a progressive company that provides a scope to apply my

knowledge and skills that would help me contribute my best to the organization.

Summary:

Total combined work experience of 16 months in SAP - Active sales, Business development and

•

Customer support.

• Good experience as SD Consultant (16 months)

• Strong in Sales and marketing background combined with fluency in English.

• Ability to embrace new tools and technologies with ease and to seamlessly integrate skill set into the

project implementation life cycle.

• Worked on Order to Cash Process: Sales order process starting with Inquiry, Quotation, Sales Order,

Delivery and Billing.

• Worked in depth on all components of SD including Partner Functions, Customer Master, Sales

Documents, Delivery Documents, Billing Documents, Item Categories, Item Categories Determination,

and Shipping point Determination.

• Hands-on experience in Pricing Procedure, Condition Technique, Condition Type, Access Sequence,

Condition Table, Rebate Agreement, Free goods, Material Determination, Item Proposal, Material Listing /

Exclusion, Consignment, Cash Sale, Rush Order, Debit Memo, Credit Memo.

• Cross Application Business Process SD & MM: Third Party.

• Inventory management (sales order stocks, various movement types, consignment)

• Warehouse Interfacing (warehouse structure, stock management, warehouse movements, goods

receipts, goods issue, stock transfers and replenishments.

• Good analytical, innovative thinking, leadership and problem solving skills.

• Did Internship at Accenture Services Private Ltd from April 2nd 2012 till July 31st 2012.

• Was working as Software Engineer Analyst at Accenture Services Private Ltd from August 8 th

2012 till December 23rd 2013.

Education Profiler:

• B.Tech in Computer Science (2009-2012) Graduated from Karunya University, Coimbatore, Tamil

Nadu, India. G.P.A.: 8/10

Skill set in SAP:

a. SD – Master data, sales documents types, delivery document types, item categories, schedule

line categories, copy controls, BOM, availability check, billing types, basic functions, credit

management, Pricing condition technique etc.

b. WM – Knowledge of bin structure & activities involved in depots like conversions, goods

movements during sales or good receipt process, transaction codes used in WM, etc.

c. ABAP- Debugging, smartform knowledge,Worked on LSMW.

d. OGSD: Data Collation, Sales logistics cockpit and Third party process.

Professional experience:

Total Experience in SAP: 16 Months.

Company: Accenture Services Pvt Ltd, Hyderabad.

Designation: Software Engineer Analyst.

Client: Total Petrochemicals ltd.

Project: SAP SD – Total Helios Production support.

Duration: August 8, 2012 till December 23, 2013..

SAP Version: ECC 4.7,6

Team Size: 10.

Brief Description of Project:

Total Petrochemicals, one of the world's leading petrochemicals producers, brings together the

petrochemicals activities of the Total Group: base chemicals and their related polymers (polyethylene,

polypropylene and polystyrene). As part of the Total Group, Total Petrochemicals draws on strong

synergies with Total's refining business, particularly in Europe and the United States, as well as with its

exploration and production segment, mainly in the Middle East. We were providing Global production

support for Total.

Contributions:

Effective and timely resolution of issues.

Preparation of analysis and test case documents.

Preparation of functional specifications, testing and certification of developments.

Developed a Z-Tcode based on user requirement.

Prepared end-user training manuals and configuration documents.

Making quotations for Evolution/Configuration changes evolving enhancements.

Training new joiners and freshers.

Handling Authorization tickets and NRT issues.

Defined new pricing procedure and condition types as per the requirement.

Handling OGSD & Interface tickets.

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