**** ***** ****** ***. *

Hollywood, FL *****

954-***-****

acoiop@r.postjobfree.com

Dana

Glendening

Objective

I am applying for the position that you have posted on your web site. As indicated on

the enclosed resume, I have the credentials you are seeking and can be a valuable asset

to your company. I am a Challenged driven professional who maintains an organized,

disciplined, and responsible work environment. Furthermore, I am self motivated and

positive being both a team leader and a team player.

Experience

Dania Jai Lai Casino 2013 2014 Dania Beach, FL

Floor Attendant/Guest Services

Always exhibit a friendly and approachable demeanor. Be polite and courteous

•

when speaking with guests and team members

Look for and act upon opportunities to assist guests and team members. Be

•

sincere and genuine during all interactions

Be prepared with the knowledge and skill required to be responsive to guests and

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team member's needs and questions

Sign up new guests and process replacement cards and maintain the database

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updating guest records and f lagging duplicate accounts to ensure guest

information is correct

Must have knowledge about gaming laws and rules established by the casino

•

Mardi Gras 2005 2013 Hallandale Beach, FL

Floor Attendant/Costumer Service

Knowledgeable about local gambling laws and rules established by the casino

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Circulate through the area and offer assistants to guest while maintaining a clean

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and organized environment

Encourage rapid repair of slot machines by alerting slot machine mechanics

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Correcting minor issues such as: bill jams, paper out, wheel tilts, frozen machine,

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and bill validators

Following proper procedures established by The Gaming Commission for jackpots

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Seminole Indian Casino 2005 Hollywood, FL

Floor Attendant

1. Apply positive communication and interpersonal skills with guests, (internal and external) at all times

2. Initiate verification and issue hand paid jackpots

3. Perform currency exchanges and other cash transactions

4. Responsible for the security and accuracy of assigned bank/funds

5. Maintain excellent grooming and personal conduct according to Casino Standards

6.

7. Bingo Room Manager

8. Train new workers or evaluate their performance.

9. Resolve customer complaints regarding problems such as payout errors.

10. Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for

staff rotations and breaks and locating substitute employees as necessary.

11. Explain and interpret house rules, such as game rules or betting limits.

12. Prepare work schedules and station arrangements and keep attendance record

Cashier

13. Provided superior customer service.

14. Maintained a balanced register.

Skills & Certifications

15.

16. Ten key entry.

17. 70wpm Typing.

18. Data entry.

Education

19. Cooper City High School, Cooper City, FL

20. 1969 1972

21.

General Education

22.

23. High School degree, June 1972

24.

25.

Contact this candidate