JANET SALAMON

**** *. ******* ***.

New Berlin, WI 53151

Cell: 262-***-****

Email: acoijl@r.postjobfree.com

PROFESSIONAL HIGHLIGHTS

• Experienced Information Technology professional for over 32 years, first as an Associate Analyst, promoted

to the following positions, Analyst, Specialist and then Sr. Technical Architect.

• Highly skilled with the Software Development Life Cycle (SDLC) having created System Level

Requirements, High Level Requirements and Application Programming Interfaces (API’s).

• Knowledgeable in a variety of different computing platforms, ranging from mainframe, client server to web

technologies.

• Effectively communicated with both business clients and software developers.

• Collaborated with 3rd party software vendors on such items as product issues, software and hardware

upgrades.

• Collaborated with a global diverse workforce in multiple work locations.

• Accepted responsibility for new systems and quickly was considered the subject matter expert in that area.

PROJECT HIGHLIGHTS

• In my 13 years as a Senior Technical Architect, I have participated on hundreds of projects ranging from

projects with over 10,000+ hours to projects under 500 hours.

• I have worked on many projects converting older legacy applications into a new enterprise application. One

example was a project to convert the legacy online billing system into a new ‘One AT&T’ online system.

Data had to be transferred from old technology (Optical Disk) that was no longer supported by IBM.

Millions of records had to be transferred to a new online technology. The performance was a concern. This

process was very CPU intensive. In-depth analysis of the DB2 tables, indexes, SQL statements were

completed. Performance changes were implemented resulting in 60% reduction of CPU and response time

assuring the SLA for this project would be met.

• Project Lead for Performance CR’s on over 100+ projects which involved using my project management

skills to insure that the requirements documents, coding and testing were all completed and thoroughly tested

according to the Business Requirements.

• Project lead to implement performance changes that reduce CPU and elapsed time by 99% for a billing

conversion program. A legacy billing system in the Southwest was mandated by the Federal Government to

reimburse customer for CRAMMING issues. The billing process had to read millions of records going back

to the year 1994. The application was having major issues with their new conversion program, consuming

majority of CPU on the mainframe system. If the process wasn’t completed within its SLA, AT&T would be

forced to pay fines. Monitoring their new jobs, collaborating with team members, we came up with DB2

performance changes that reduced elapsed time and CPU, and saved the company an additional CPU expense

of $9M.

• Led online training sessions for third-party DB2 DBA vendors on DB2 tools to find and fix Application

performance issues.

• Partnered with the Web-development team, designed, developed, tested and implemented an online tool that

tracked and reported CPU and storage use by application by month, which the applications or third-party

vendors could use. This helped eliminate the additional task of creating ad-hoc mainframe baseline reports

for CPU and storage use.

TECHNICAL SUMMARY

Languages: COBOL, PL1, SAS, XML, JAVA, C, ColdFusion, SSIS, JavaScript, HTML

Databases: DB2 (designer, developer, support), IMS, SQL SERVER, MS ACCESS

MVS Tools: Query Monitor, STROBE, ISTROBE, MICS, MXG, FILE-AID, CICS, TSO/ISPF/JCL, FTP, NDM,

MAINVIEW, SMS

Software: MS OFFICE 2013, EXCEL, WORD, ACCESS, SQL STUDIO, POWER POINT, DREAMWEAVER,

VISIO 2010, Agile, Waterfall, Iterative, Business Objects

Platforms: MVS Z/OS, IBM OS 390, Linux, Windows XP, 7

PROFESSIONAL EXPERIENCE

Senior Technical Architect, SBC/AT&T, 01/2000 – 12/2013

• Knowledgeable of many different technologies such as Web Services, Java, DB2, CICS, SAS, COBOL, and

PL1 to come up with effective business solutions.

• Project lead for implementation of a performance enhancement, added PWFI for ECRIS, a common rating

application that is used throughout billing. Using the current SDLC process worked with the following

groups, Billing Application, Middleware Group, and ITO to design and develop code, testing and

implementation. End-to-End testing needed to process from the PC and communicate thru the Mainframe.

The results from this performance change was an elimination of a Mainframe upgrade.

• Project lead for implementing performance improvements for third-party vendor for the ARIS and EXACT

applications. These were online billing applications that spanned silos. A performance problem with the

screen-scraper was discovered, it was causing transactions to run continuously. Recommended performance

changes were implemented, the result was a $6.2M savings in mainframe CPU cost.

• Working with various AT&T Teams and third-party vendors, created best practices reporting for AT&T

Application variances. Results: A new mechanical process, Tivoli, an IBM performance tool would create

the variance report that would be used by the Optimization team to decipher mainframe variances. This new

tool eliminated manually created SAS variance reports.

• Participated in ETE team to select standardize tools to proactively identify the root cause of service problems

and defining methods and technologies to isolate, diagnose, notify and resolve identified problems.

• Served as team lead for optimizing DB2 applications. Developed procedures to identify DB2 resource

bottlenecks and determine how to improve performance.

Performed in-depth analysis of COBOL, PL1, SAS, and FOCUS programs. Monitored and analyzed high

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CPU jobs. Collaborated, with developers, analyst and team-leads to install performance improvements.

• Partnered with application developers and DBAs to implement performance recommendations, resulting in

savings of $10M plus per year.

Wrote SQL queries against DB2, for ad hoc reports and investigation.

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Designed and model new database changes for DB2 tables.

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• Led DB2 tool training for Optimization team members.

• Using SAS analyzed metrics and trends, and created performance documents and scorecards.

• Mentored team members in optimization techniques.

• Supported ITO Lynx Conversion Project – Reduction of 11 total Mainframe Systems down to 4. Online

Support for any applications having problems with their conversion.

• Participated as a guest speaker for the STROBE Technical Briefing Seminar in Milwaukee, 2003. Explained

Compuware STROBE use at SBC and described some of the successes we had achieved.

Web Developer AT&T, 01/2010 – 12/2013

• Collaborated with Optimization team and ITO team to develop and design website changes.

• Partnered with website developer to update screens and tables, add new functionality, test screens and

maintain websites.

• Working with Optimization team using SSIS and SAS created Common Performance tools via the

Optimization website to retrieve data from the Mainframe, and create baseline CPU and storage reports for

Application developers.

• Teamed with ITO SMO, ITO Optimization, ITO Resource and Contract Management and third-party vendor

to create a standard Tape storage deletion process for all Mainframe Applications.

• Installed new versions of ACCESS, SQL Server, and DREAMWEAVER.

Specialist - Performance & Tuning/Capacity Planner, Ameritech, 07/1995 – 12/1999

• Partnered with Ameritech Billing Teams, and helped select new IDEAL BILL application. Using current

Performance and Capacity Tools, came up with the cost for DASD and CPU that would be needed to run the

new system. Based on cost, and cycle time, help select the best candidate.

• Diagnosed production problems and initiated performance changes for the new IDEAL BILL jobs. Results of

these performance changes helped avoid additional CPU use of $1.5M per year, and additional 6 hours of

processing time for the ACIS Billing cycle.

• Worked with ACIS Application teams, and IBM to deliver Data Striping changes, Extended Tape Cartridge

Technology and HIPERBATCH technology to help shorted the ACIS production cycle.

• Performed in-depth analysis of Critical Path jobs, to reduce CPU and elapsed time. Responsibilities included

JCL changes to improve efficiencies, CA7 scheduling changes to eliminate bottlenecks, and new re-useable

COBOL subroutines were written to efficiently load and search large tables. Results from these performance

changes, the ACIS billing cycle time was reduced from 21 hours per day to 15 hours per day.

• Using SAS and EXCEL, created capacity plan’s forecasting for mainframe and midrange billing applications.

• Created over 200 performance Change Request & Maintenance Request. Partnered with various Ameritech

teams and third-party vendors to deliver mainframe improvements. These performance changes help reduce

cycle time and saved $4 million plus per year in CPU.

• Identified unnecessary Print jobs that saved Ameritech $65K a month.

Analyst Ameritech, 06/1983 - 07/1995

• Ran Pending Order conversion for Wisconsin Bell to ACIS (5 state common order and billing system).

• Supported the LOCAL and ACIS billing error correction unit in efforts to reduce orders that error beyond the

bill date. Helped identify and eliminate common errors.

• Project management lead for the Telephone Number assignment interface. Responsibilities included all areas

of SDLC. Results led to the continuous service of mechanical processing of new telephone numbers.

• Supervised Clerical staff, and reallocated the administrative work loads.

• Teamed to create and deployed an online billing system. The core of the system software was created using a

COBOL/IMS/CICS. Responsibilities of role went from partnering with Business Analyst, designing,

developing code, testing, to system implementation. Results the online system was available 7/20 hours.

• Implemented VIASOFT Products and Micro Focus Cobol in IMS and CICS platforms.

• Supported and tested the ACF2 security cutover for CRIS/SORD Billing System.

• Supported Wisconsin Bell revenue objectives by introducing user updateable strategies such as user updatable

tables lessoning the implementation time for Ordering and Billing Systems enhancements. The results of

these changes reduced program changes for online adjustment system by 90%.

• Team lead on converting files to IMS online and batch tables to be used by Order/Billing system. Responsible

for all areas of the systems development life-cycle, including requirements definition, system development,

process design, system design, test and evaluation, and system implementation.

Associate Analyst, Wisconsin Bell, 06/1981-05/1983

• Participated in the design, development and testing of Wisconsin Bell’s IMS Billing Update Process.

• Coded and tested programs using IMS and COBOL.

EDUCATION

Marquette University, Milwaukee, WI USA

Bachelor of Science, Computer Science, 1981

Purdue University, Lafayette, IN USA

Advance Technical Certificate, Information Engineering, 1994

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