As a winner of * Green data center awards I believe that I would be a great

asset to your business unit and the organization as a whole due to my

extensive knowledge and understanding of information technology and its

impact on business. I am eager to continue and develop my career in the

Information Technology field.

I am able to perform multiple tasks with minimal supervision while

exhibiting good judgement. I am a dedicated and professional individual

with the desire to exceed all expectations. I work well with others and

have grown both personally and professionally from various entry level

positions to management.

My IT success has been based on vast knowledge, strong leadership skills,

and continued enthusiasm for technology and a drive to succeed. I

appreciate every opportunity to learn more about this growing industry

while thinking outside the box to find new innovative ways to push the

limits of information technology to deliver a strong ROI to the business

Thank you for considering me as a candidate for your organization and I

look forward to hearing from you.

Sincerely,

Shawn (Tracy) Doucet

Skills Summary

VMware 3.5 4 and 5

Pillar SAN

Falconstor CDP

Backup EXEC

Cisco

Wintel server NT351 NT 40 2k 2003 2008 server and desktop hardware

Desktop WIN 31 95 98 2K XP Vista Win 7

Mac OSX /hardware /software

HP star

A+

NET +

Nortel 11 and 51 MACs

Nortel BCM 400 IP Phone

Office Suite

Lotus Notes client

Exchange /Outlook

telephony management

Security systems

RAID controllers

Active Directory Structured Cable

Experience Summary

. 15+ yrs. desktop /Support and troubleshooting

. 15+ yrs. Wintel server Support

. 15+ Yrs. Networking

. 13 yrs. telephony

. 6 yrs. VMware

. 3 yrs. Security systems

. 3 yrs. CDP

. 15 yrs. Active Directory

. 15 yrs. Structured Cabling cat 5 /6

PROFESSIONAL EXPERIENCE

Independent Consultant

2012 - Present

. Support LAN WAN storage networks

. Implement backup and data retention strategies

. Active Directory Maintenance and support

. Wintel hardware and software maintenance

. VMware implementation supporting 3.5 4 and 5 using VCenter

. Desktop and end user consulting

. Supporting Exchange 2010 servers

. Worked on large Data center Hardware Move with minimum down time

. Weekly follow ups with clients on IT issues and Projects

. Migrated data center hardware change from Dell Blade server to Cisco

UCS

. VM View Desktop with Cisco Phone Terminals and webclients

. Implement and design Horizon View to 50 user Windows environment

Earth Rangers

Systems Engineer

2008 - 2012

. Built an award winning Data Centre

. Created a world class demonstration site for Green Technology

. Managed LAN WAN storage network with Wintel servers in an Active

Directory environment

. Daily use of the VMware environment including Vcenter 4,5 and Vm View

. Tape Backup Continuous data Protection (Falconstor CDP) backup Exec

. Office suite of applications exchange 2010 and blackberry BES

. Continuium building automation and security integration

. Wintel Mac OS hardware / software

. handhelds /tablets /I phone/android /Blackberry

. Security system maintenance and upgrades

. Multiple projects mail migration VPN Vm View VMware upgrades etc.

. Maintained Multiple Exchange 2010 servers

PROFESSIONAL EXPERIENCE

Pitney Bowes Canada

2nd - 3rd level Support

2006 - 2008

. Managed Desktop server hardware and software to bring down mean time

to fix

. Integrated Danka Oracle systems as well as Wintel servers into PB

systems

. Increased customer satisfaction stats from 64% to 96% in Ajax call

center consistently

. Supported 3000 users across 28 sites in Canada

. Streamlined infrastructure support policies & procedures

(documentation)

. Administered security and groups in Active Directory

. Configure over 2400 desktops/laptops for the server team and end users

. Supported copiers/printers/faxes (multifunction units)

. Operating systems support for Win98, WinNT, Win2k, WinXP and WinVista

. Administered Lotus Notes 6.5 client for 300 + users

. Migrated all Pitney Bowes systems to standard equipment and image

. Implemented an IPAQ\RIM solution across Canada for over 500 service

technicians

. Facilitated a migration of 24 sites across Canada into Pitney Bowes

. Provided data recovery and Security for servers and desktop

. Consolidated several large companies across Canada into the Pitney

Bowes environment.

. Trained users and I.T on Lotus Notes, Remedy & MS Office on a regular

basis.

. special projects; 2nd and 3rd level support

. Transition PB to Wipro outsource providing documentation and knowledge

transfer to replacement personal

Danka Canada Inc

IT Manager / systems engineer

1998 - 2006

. Worked alone providing the same SLA as 4 people that left through

downsizing

. Desktop server hardware and software support

. Reduced data and telecomm Cost by $398 K per year

. Support 400 users across 16 sites in Canada

. Network; telephony; day to day IT support as well as 2nd and 3rd

Level user support across Canada

. Support and administer Lotus Notes 5

. provided data recovery and Security

. cell; handheld support

. Support copiers/printers/faxes (multifunction units)

. Office suite Win 95 2K

. Win NT 351 4.0 W2k server

PROFESSIONAL EXPERIENCE

Compugen Systems

IT specialist

1995 - 1998

. Supported desktop / server hardware and software

. Cell and handheld device end user and hardware support

. Office suite of applications

. Win NT 351 4.0

. Printer support

. Managed all company hardware /software

. Configured servers in lab for end clients

. Installed and setup networks for data center and end users

. Configured Raid controllers and backup servers

AWARDS

. Oracle 2012 Excellence award for Eco Enterprise innovation

2012

. Computer World 4th Greenest Data Center in the World

2011

. InfoTech Greenest IT Department

2010

. SNW Computer World "Green Computing Energy Efficiency in the Data

Center" 2010

. 7 year volunteer pin from Government of Ontario

. Duty coordinator of the year (Saint John Ambulance)

REFERENCES

. Made available upon request

Contact this candidate