RONALD L MARTIN

www.linkedin.com/in/ronaldlmartin1

acoifx@r.postjobfree.com 281-***-****

SOLUTION FOCUSED TECHNICAL CONSULTANT

Design and size technical solutions Customer Satisfaction & Retention

Highly qualified IT professional with extensive technical experience. Solutions-oriented with

notable success designing, sizing, and selling technical solutions across multiple industries. Excels

at directing cross-functional teams and coordinating multiple projects simultaneously. Bringing a

creative approach to problem solving while maintaining customer satisfaction and loyalty.

KEY STRENGTHS

Architecting Storage Client Relationship Business Requirement

Solutions Management Documentation

Implementing Storage Process Improvement Custom Enhancements

Solutions System Administration Cloud Computing

User Acceptance Testing

IBM, Houston, TX

Client Technical Sales Representative 2007 2014

• Led technical architectural discussions with clients

• Surpassed storage sales goals for 7 consecutive years. The sales target for 2013 was $15,000,000

• Trained clients, held events and delivered customer presentations around storage, storage

virtualization, and Storage Area Networks

• Consulted with companies on storage, virtualization, business continuity, and disaster

recovery

• Strengthened customer relationships and encouraged loyalty

• Requested on global sales teams engaged with multinational clients

1998 – 2007

Senior IT Specialist

Achieved services billable goals for 9 consecutive years

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Expanded contracts for additional services for storage and servers

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Brought in to engage with clients as technology consultant to drive hardware, software, and

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services engagements

Consulted with clients as SME on IBM business continuity and disaster recovery to drive

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hardware, software, and services engagements

1995 – 1997

Advisory IT Specialist

Team lead for Advanced Interactive eXecutive (AIX) system administrators on a clinical

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information project.

Designed and delivered clinical system infrastructure including AIX servers and SSA

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storage

Implemented procedures/processes to ensure SLAs were met

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RONALD L. MARTIN PAGE TWO

acoifx@r.postjobfree.com

TECHNICAL SKILLS

Hardware:

Host: IBM pSeries, xSeries

Storage Area Networks: Brocade

Storage Subsystems: IBM DS8000, XIV, V7000, V3700, Flash 840

Software:

SAN Volume Controller, TPC for Replication, FlashCopy Manager, Metro Mirror, Global Mirror, Flash Copy

Certifications:

IBM Storage Systems (Prometric)

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