Dennis D. Rapp

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*** ** ***. * #*** ● St. Petersburg, FL 33704 ● 813-***-**** ● acoie5@r.postjobfree.com

SUMMARY

Seasoned enterprise level Microsoft infrastructure architect and technical project manager specializing in global deployment,

transitions, and migrations to the latest versions of Active Directory, Exchange, and Windows. Extensive experience with

Exchange, Active Directory, SharePoint, Lync and scripting projects from ranging several 100 to over 100,000 users. Veteran

project manager, presenter, and writer with twenty-five years of in-depth, hands on experience with some of the most

complex environments in the world.

Over the last twenty-five years I have helped multiple companies architect solutions and best practice models based on

Microsoft infrastructure technologies.

WORK EXPERIENCE

Syniverse Technologies Inc. – Tampa, FL

Microsoft Infrastructure Architect October 2010 to Current

Focus on helping this organization manage, expand, and optimize their Microsoft infrastructure. Primarily assist

organization in upgrading to the current Active Directory and Exchange versions; allowing them to reduce cost and

complexity in their environment while providing improved authentication and messaging services to their user and

applications. Manage all aspects of projects, including project plans, scheduling, and task management from the planning

and design stages to the documentation, training, and transition stages.

Manage 5,000+ seat Microsoft Active Directory, Exchange and Lync global migration project

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Migrated 3000+ Blackberries to ActiveSync mobile solutions

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Manage Unix/Linux Sendmail platforms for various production equipment

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Create detailed planning, procedures, and training documentation

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Develop custom solutions and applications to increase automation and efficiency

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Write training user manuals on Exchange, Active Directory, SharePoint, and Lync

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Design and carry out greenfield deployments, cross-forests, data center consolidations, organization consolidations,

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organizations disjunctions, identify management, and directory synchronization projects

Key Accomplishments

Migrated and thoroughly documented the procedures to migrate from various environments to the latest version of

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Windows, Active Directory, and Exchange

Worked with all versions of Exchange and NetApp, EMC, Nimble, VMWare, Hyper-V, BlackBerry, iPhone,

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ActiveSync, Riverbed, F5, Kemp, SCOM and other enterprise technologies

Created scripts to automate the process of executing inter-org migrations to Exchange 2003, 2007, and 2010

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Implemented Barracuda SPAM filtering product for Exchange 2010/2003

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PREVIOUS EMPLOYMENT

The Ronin Group, Inc – St. Petersburg, FL

Microsoft Infrastructure Architect July 2000 to September 2010

Focus on helping organizations manage, expand, and optimize their Microsoft infrastructure. Primarily assist

organizations in upgrading to the current Active Directory and Exchange versions; allowing them to reduce cost and

complexity in their environment while providing improved authentication and messaging services to their user and

applications. Manage all aspects of projects, including project plans, scheduling, and task management from the planning

and design stages to the documentation, training, and transition stages.

Manage small to 10,000+ seat Microsoft Active Directory and Exchange migration projects

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Create detailed planning, procedures, and training documentation

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Develop custom solutions and applications to increase automation and efficiency

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Last Updated: 12/12/2012

Dennis D. Rapp

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204 37 Ave. N #254 ● St. Petersburg, FL 33704 ● 813-***-**** ● acoie5@r.postjobfree.com

Key Accomplishments

Migrated and thoroughly documented the procedures to migrate from various environments to the latest version of

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Windows, Active Directory, and Exchange

Worked with all versions of Exchange and NetApp, EMC, VMWare, BlackBerry, iPhone, ActiveSync, SCOM and

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other enterprise technologies

Designed and wrote a SPAM filtering product for Exchange 2000/2003

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Beta testing every version of Exchange since 4.0 at Texas Instruments in 1996

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Progressive Business Solutions – Tampa, FL

Microsoft Infrastructure Architect March 1997 to March 2000

Assisted management to recruit for and establish a Microsoft consulting practice. Provided consulting services on

Microsoft infrastructure, primarily focused on Exchange and Active Directory.

Assisted in building out the Microsoft professional services division

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Implemented document templates, SoWs, time tracking, and project tracking solutions for project management

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Managed large scale Microsoft Active Directory and Exchange migration projects

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Created detailed infrastructure assessment, transition planning, and operational procedures documentation

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Developed custom solutions and applications to increase automation and efficiency

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Wrote technical articles and whitepapers on Exchange, Active Directory, and SharePoint

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Actively participated in the Exchange 5.5 and 2000 SP6 Tech Net Program

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Key Accomplishments

Establishment of a Microsoft consulting practice and the required processes to manage it

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Multiple transitions and cross forest migrations to Exchange 2000

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Implemented Citrix/ Exchange 2000 at a multiple location organization with over 15,000 mailboxes and two with

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over 80,000 mailboxes

Designed and developed a collaboration and document management solution for the Professional Services team

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Migrated Professional Services and sizing analysis team data to Great Plains

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Implemented best practices and processes to enable to Professional Services team to work more efficiently

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Created an information portal and assisted in the development of implementation and best practices guide that is

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used by PBS and its partners

Texas Instruments\ – Dallas, TX

Team Leader & Network Administrator April 1988 to December 1997

Team leader for the PC Admin support team which provide 24x7 support for TI’s internal users. Was also responsible

for ensuring my team and others had access to the resources needed to provide the answers to customers in the most

efficient way.

As the team lead for the PC software support team, I was responsible for ensuring that there was proper phone coverage

for the multiple Microsoft based products we supported.

Managed a team of over thirty PC software support technicians

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Provided direct support to over 600 local users and resources used by over 60,000 other users

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Rolled out the first production Windows NT domain, Exchange 4.0, and SMS 1.0

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Last Updated: 12/12/2012

Dennis D. Rapp

th

204 37 Ave. N #254 ● St. Petersburg, FL 33704 ● 813-***-**** ● acoie5@r.postjobfree.com

Honeywell – Tampa, FL

Team Leader & Network Administrator April 1983 to March 1988

Team leader for the IBM PC testing facility team which provide 24x7 testing and troubleshooting the PCB assembly

support for IBM’s PC/XT/AT computers. Was also responsible for ensuring my team and others had access to the

resources needed to provide the answers to customers in the most efficient way.

Managed a team of over ten Electronic Engineer support technicians

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Provided direct support for advanced troubleshooting

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Rolled out the first production IBM Pc/XT/AT models for USA.

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OTHER EXPERIENCE

Possess thorough knowledge of PowerShell, VBScript, NT Batch, and Visual Basic

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Provide hosting services for over 30 domains for businesses and friends/ family, since 1995

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Maintain a lab of six physical and over thirty VMs running various Microsoft OSes and applications

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Microsoft Hyper-V and VMWare ESX\VSphere Server

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Storage Area Networks (NetApp, Dell EqualLogic, EMC) and DAS planning and design

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All versions of Microsoft Office, BlackBerry Server, iPhone, Windows Mobile, Android, and ActiveSync

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MICROSOFT MOST VALUABLE PROFESSIONAL

2006 : Microsoft Exchange Server MVP; Secondary: ISA Security and Directory Services

2003: Microsoft Exchange Server MVP

MICROSOFT CERTIFIED SYSTEMS ENGINEER: MESSAGING

Windows NT Workstations (042), Windows Server, (043), Windows XP (270), Windows 2003 Server (290, 291, 293)

Active Directory (294, 297), Exchange Server 2003 (284, 285)

Microsoft Certifications: MCSE Currently Expired

Last Updated: 12/12/2012

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