David Pace

**** ****** **

Charlotte, NC *****

acohvn@r.postjobfree.com

Mobile: 410-***-****

Objective:

To obtain a position in Network/System Administration that will allow me to

utilize my current knowledge, skills, and experience while simultaneously

increasing my understanding of business process through research and

challenging projects. Possess the ability to create realistic project

schedules, resolve critical path issues, set expectations, manage risks and

deliver results consistently on time.

Work Experience

Lockheed Martin

Regional Hub Node

Team Lead/Network Engineer

January 2014 to Present

Develop and maintain a network test range for tools and devices

currently under development. Pro-actively develop new test procedures &

methodologies to address changing operational environments, and execute

extensive, precise test cases that reduce or eliminate technical risk

associated with solution deployments. Configuration and management of a

variety of networking infrastructure components including Cisco core

network routers/switches, various security appliances, ASA firewalls, and

other ancillary networking components (e.g. DNS, web, proxy servers).

Maintain and update test environment used for tool performance evaluation

and development of operational readiness test scenarios. Understanding of

VPN architectures and other network layer security technologies.

.Provide maintenance/calibration to all resources within the Tactical

Communications systems environments and facilities for each assigned

system

.Assists in resolving interoperability problems to obtain operations across

all platforms.

.Develops and document the necessary requirements, designs, test plans, and

execution strategies to implement changes in the network environment as

directed by project leadership, and do so in accordance with approved

change management and release processes.

.Analyzes network systems including planning, design, evaluation and

configuration.

. WIN-T NETOPS

.Regional Hub Node (RHN)

.Tactical Network Operations (NetOps) Management System (TNMS)

. Joint Network Nodes (JNN)

United States Army National Guard

25U - Signal Support Systems Specialist

March 2012 to Present

Installs, maintains, and troubleshoots Signal support equipment and

terminal devices. Installs, operates, and maintains data distribution

systems and designated radio. Performs Signal support functions, to

include providing technical assistance and training for user owned and

operated automation and communications equipment. Prepares maintenance

and supply requests for unit level Signal support. Operates and

performs preventive maintenance checks and services on assigned

vehicles. Supervises, installs, maintains and troubleshoots Signal

support systems and terminal devices, to include radio, wire, and

battlefield automated systems. Provides technical assistance and unit

level training for automation, communication, and user owned and

operated Signal equipment. Disseminates information services policy.

Prepares maintenance and supply requests for unit level Signal

support.

.Security Clearance: Active DoD SCI Clearance

. A+, Windows, AIS, N+, TCP IP, Excel, Access

. Switches, Routers, MBITR, VSAT, TACSAT, FBCB2, MCS, TIMs

. SIB, MS Word, Word Perfect, various financial systems

Pitney Bowes Software

Software Support Engineer

October 2006 - January 2014

Answer inbound phone calls and e-mails resolving client's application

questions or problems in the areas of system configurations/setup,

product functionality and product updates, serves as primary support

liaison between company and customer, keep customer informed of how

and when problems are resolved, involved in any additional follow up,

testing and troubleshooting, responsible for appropriate escalation to

Level II or Senior Level Reps, attend internal training sessions on

product specific and platform specific information relating to Group 1

products, responsible for maintaining the Support mailbox to open new

or add activities to existing Service Requests, responsible for

updating the TSR lab with the latest product service patches and

releases, create Knowledge Base entries which initiates an approval

process, provide coverage for 24/7 technical support. -Work under

general supervision of a Project Manager/Principal Intelligence

Analyst. Independently examines and solves problems in the absence of

supervision, recommends techniques and assists in the integration of

data, hardware, software systems and analysis as assigned.

Provides technical and managerial leadership for geospatial

information system project consulting, product development, and

product testing for geospatial analysis tools. Supervises and trains

one junior Geospatial Analyst to continuously apply and improve

methodological techniques. Combine the breadth of skills of

operationally-focused Geospatial Analysts, research-oriented

Geospatial Scientists, and implementation-oriented Geospatial Software

Developers. Frequently forms the nucleus of new project efforts,

defining staffing requirements, client interfaces, technical

direction, and schedules. Perform GIS analysis; processing data from

disparate sources, creating new data from imagery based sources, and

support dynamic and rapidly changing data requirements to meet

operational needs. Recognize and recommend application of different

GIS tools to be applied to various client problems in individual work

and in supporting team products.

M and T Bank

Teller

January 2006 - October 2006

Cash checks, accept deposits and loan payments, verify cash and

endorsements, process account withdraws, issue money orders, cashier

checks and redeem savings bonds in accordance with bank policies.

Assist customers via phone support answering any account related

inquiries. Reset customers passwords and login ID's to grant them

access to online banking. Support commercial customers via phone and

web site. Conduct training classes for new tellers explaining the

functions of banking.

COMPUTER and NETWORKING SKILLS

Cisco Firewall Cisco Routers Cisco Switches

Network WordPerfect File Transfer Protocol's

AS-400 I-Series UNIX

TSO/ISPF Microsoft Word Job Control Language

Microsoft PowerPoint Microsoft Excel

Mainframe OS/390 Siebel

EDUCATION

U.S. Army Advanced Individual Training 25U Signal Support Systems

Specialist November 2011- March 2012

U.S. Army Basic Training, Ft Benning, GA August 2011- November 2012

Embry Riddle Aeronautical University, Daytona Beach, FL; Most College

Coursework Completed

Bishop McNamara High School, Forestville, MD, Diploma received May 1995

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