JOE STRALO

**** ***** ****** ************, ** ***48 Phone: 267-***-**** acohps@r.postjobfree.com

ORIGINAL THINKER/VISIONARY/FUTURIST/LEADER

Dynamic business leader who is motivated to enable and support my co workers and clients

Ability to envision, conceptualize, model, and observe details. The result is my recognizing patterns and

heading off small issues before they become bigger problems.

Client first mentality: in my 25 year career, I have experienced success, as an account manager through

relationship building and putting my customers/clients’ needs above my own. I also don’t panic when things

don’t go according to plan. Those attributes endear me to others, inside and outside of the organizations that

I serve

Entrepreneur in approach: I treat my employers’ business as if it were my own. Although highly analytical in

nature, I have the unique ability to blend the quantitative with the qualitative and present ideas and influence

decision makers at all levels of an organization.

My ability to maintain my composure under pressure, to think as a visionary, and to communicate effectively

using disparate mediums to people on different levels are what set me apart from others

REAS OF EXPERTISE

A

Communication skills Six Sigma VPN

Thought leadership Project Management Firewalls

Relationship building Customer experience Data routing and switching

Group presentations Change management LAN/WAN

ROFESSIONAL EXPERIENCE

P

Verizon Wireless, Trevose, PA

Advanced Solutions Architect 2010 Present

• Lead account teams and business customers through complex wireless telecommunications solutions. Using the

AXIOM sales model, I translate customer inefficiencies/opportunities into technical solutions/business

requirements while building and communicating the value proposition of proposed solutions

• Contribute to improving machine to machine business sales within assigned territory by 161% over three years by

building relationships and acting as a trusted advisor for my sales teams and for enterprise business customers

• Subject matter expert in wireless communications/LTE networks, IT security, business continuity/disaster recovery,

cloud computing (SaaS, IaaS, and PaaS), and private wireless networks

• Develop and deliver technical presentations to C level executives, as well as IT managers and directors and

tailored content to audiences as appropriate

• Lead and develop reports that are delivered to senior management on a monthly basis

Verizon Wireless, Trevose, PA

Data Sales Consultant 2006 2010

• Partnered with retail sales channel to develop and implement tactics that improved revenues derived from data

products

• Project manager for wireless workshops in the Philadelphia regional store channel. Program goal was to improve

the retention of Verizon Wireless customers in the retail realm. Led cross functional teams with representatives

from quality assurance, training, and key vendor partners to develop the curriculum. The program was adopted

1

by Verizon Wireless on a national level and is now a regular part of each Verizon Wireless’ daily store schedules.

Result was a 10% reduction in return rates

PROFESSIONAL EXPERIENCE (CONT.)

LG WIRELESS/MARKET STAR

Product Specialist – Philadelphia Region 2005 – 2006

• Cultivated and managed relationships with key strategic sales outlets, consisting of over 1,000 LG Wireless dealers

such as Verizon Wireless, AT&T, Sprint, Best Buy, and Radio Shack

• Provided platform training and individual coaching to increase product knowledge to support salespeople in

presenting complex wireless products with confidence and success

• Recognized each quarter for top performance in serving as liaison and building relationships between LG Wireless

and its’ dealer base

GATEWAY/BDS MARKETING

Market Development Manager 2003 2004

• Led cultural change in the northeastern U.S. territory during Gateway’s transformation from a build to order

model to consumer electronics retailer. Continually evaluated sales staff by observing behaviors and providing on

the spot coaching. Efforts resulted in an increase in operational efficiency by shortening the average transaction

time from 56 minutes to 30 minutes

• Increased territory revenue by 22% in just under one year. Expanded regional mystery shopping scores by 18%.

Increased sales closing rates from 18% to 34%. Maximized clients’ incremental revenue by $7.2 million ($52.07

in gross margin per transaction)

KYOCERA MITA OF MANHATTAN

Account Executive 2000 2001

• Improved sales in assigned territory by 62% ($85,000 in annual revenue to $225,000 in annual revenue) in an

under performing territory. Recipient of the company’s highest honor, President’s Club, in first year of

employment by achieving 171% of quota

JVC COMPANY OF AMERICA

National Product Marketing Specialist 1997 – 1999

• Responsible for leading marketing efforts for JVC display division; key point of contact for buyers and

merchandisers from “big box” retailers such as Best Buy and HH Gregg. Led product launches by managing

relationships with public relations and advertising agencies to ensure proper execution of sales strategies

• Managed the launch of new products into the consumer electronics marketplace. Managed public relations and

advertising agencies, planned presentations and designed booth space at major industry trade shows, such as the

Consumer Electronics Show

PPLICATIONS & TOOLS

A

MS Office; MS SharePoint; MS Office 365; MS Azure; MS SQL; Windows Server; SFDC

DUCATION, CERTIFICATIONS & MEMBERSHIPS

E

Masters Business Administration, Drexel University, Philadelphia, PA, June 2006

Bachelor of Arts, Lycoming College, Williamsport, PA, May 1001

Certifications & Memberships:

PMP (PMI) Candidate – Expected PMP 2015

IS Security and Advanced IS Security Certificates, Villanova University, 2013

2

ITIL Certificate – Villanova University, 2012

Six Sigma (Green Belt and Lean) Certificates, Villanova University, 2010

Advanced Project Management Certificate, Villanova University, 2009

3

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