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Customer Service Security

Location:
Dania Beach, FL
Salary:
open
Posted:
February 25, 2015

Contact this candidate

Resume:

Rose Belizare Mitchell

Oakland Park, FL *****

832-***-****

acohe2@r.postjobfree.com

SUMMARY

Class D License State of Florida received from Corporate Security Academy.

I am an energetic, hardworking security officer, who has 6 years proven

track record securing clients property and assets. Able to uphold good

order on sites, while working within company procedural guidelines. Ensure

a high quality of service, and maintained optimum efficiency. Recently

relocated from Houston, Texas and currently looking for an opportunity with

an employer where my education and skills can best be utilized.

PROFESSIONAL EXPERIENCE

Competencies:

Good observation skills

Dealing with people politely but in an authoritative manner.

Computer literate, able to use MS Office and also visitor management

systems.

Having a professional approach to all routine tasks.

Experience monitoring and controlling security equipment.

Exceptional customer service and time-management skills.

Ability to communicate effectively at all levels.

Experience of working on major events.

Personal:

Smart, well groomed and confident.

Having a professional attitude.

Possessing a friendly, approachable personality.

Willing to work shifts, morning, nights etc.

Highlights:

CPR/First Aid Certification, Fire Safety Training

Customer Service Certification

Employee of the Month (3 occasions)

Employee of the District (once).

Recognition received by Facility Manager (4 times)

Over 25 years of Drafting experience

CAREER HISTORY

ABM SECURITY Fort

Lauderdale, Fl

Lobby Officer/Rover 08/2014-

01/2015

. Monitored lobby/cameras/Patrolled garage

. Greeted Tenants, signed in Visitors/Contractors gave directions.

. Creating a safe and comfortable working environment for employees and

visitors.

. Accurately reporting all incidents to the Director of Security.

. Monitoring and operating CCTV cameras played back recordings

. Monitored Elevators and controlled them at the desk when needed

ABM SECURITY

Houston, TX

Lobby Officer

06/2008-06/2014

. Monitored lobby, turnstiles, cameras/CCure system. Made temp badges

for employees.

. Greeted guest, issued badges and contacted tenants when their

appointments arrived.

. Making sure that no unauthorized personnel enter restricted areas.

. Checking and validating business visitor credentials.

. Creating a safe and comfortable working environment for employees and

visitors.

. Responding to emergency situations such as codes: red/yellow/blue as

they arise.

. Accurately reporting all incidents to senior managers.

. Monitoring and operating CCTV cameras and other recording systems.

. Using the correct radio etiquette.

SOUTH LOOP Management Co. Houston,

TX

Customer Service Representative

08/2003-12/2007

. Greeting clients on the telephone and in the office.

. Cashed checks, bill pay, wrote contracts for loans and wired money.

EDUCATION:

. Class D Security Officer License, 07/2014 Corporate Security Academy

Fort Lauderdale, FL

. Private Security Registration (license #175591, 2009-2015), ABM

Security Houston, TX

. AutoCad Certification, in 2000 Western Geophysical, Houston, TX

. Drafting Certification, in 1976 Guthrie Job Corp, Guthrie, OK

.

References available on request.



Contact this candidate