RESUME

Anupam Roy

Permanent & Permanent Address

Noapara (Aikotan)

P.O. - Sonarpur,

P.S. - Sonarpur,

Kolkata - 700150

West Bengal

Mob: 098**-******

E-mail: acoh3j@r.postjobfree.com

CAREER OBJECTIVES

To obtain a challenging position in a progressive organization with an

opportunity for advancement and being able to apply my professional

skills to achieve larger goals.

ACADEMIC QUALIFICATION

. Passed Madhyamik Exam. from WBBSE in the year 2001

. Passed Higher Secondary Exam. from WBCHSE in the year 2003

. Passed B.SC from Calcutta University in the year 2006

. Diploma D.C.H.M. of Computer hardware & network 2006

TECHNICAL QUALIFICATION

. Over 7 years (Seven) experience in Laptop, Desktop, Think

client and Workstation Servicing

EXTRA CURRICULAR ACTIVITIES

. Played for school and college team

. Participated in various campus organized by DELL

. Participated in various campus organized by HP (HEWLETT PACKARD)

JOB RESPONSIBILITIES

. Laptop (problems diagnostics & troubleshooting with any hardware parts

changes).

. Assembled/Branded Desktop (problems diagnostics & troubleshooting with

any part changes).

. Workstation (problems diagnostics & troubleshooting with any part

changes).

. Sever (OS installation, Ram, Hard disk up-gradation, AD & user create

with domain joining with policy).

. Admin Console Configure & troubleshoot (Quick Heal, Trend Micro,

Kaspersky, ESET)

. Tally Server, client & migrations configure.

. Network Printer, storage, NAS Configure & Sharing.

. Remote support on Phone or through tool.

. Any types of modem & router configure.

. Mouse (Click issue/ Damage ps2 or usb ware change).

. UPS (no power/error beep sound/ backup issue/ charging issue).

. LCD/LED repair (No power/No display).

. HDD recovery & bad sector/cluster repair.

. RJ 45/11 & I/O plat crimping.

. O/S knows Windows 98, xp, 7, 8, 8.1, Server 2003, 2008 & MAC.

. Knowledge of mail service Exchange Mailbox, Office Outlook, Microsoft

Outlook Express (Configure, mail & address backup, mail recovers).

. In house & outside field customer support.

WORKING EXPERIENCE

Over 7 years (Seven) experience as a Sr.Service Engineer

. Vision Comtech : Approx. 53(Fifty three) months experience on

repairing & maintenance.

Working Area : Kolkata

. Oasys Infocom : Approx. 37(Thirty Seven) months experience on

repairing & maintenance.

Working Area : Kolkata

CREDITS

. Strong communication, interpersonal, free mind

. Open to change.

. Believe in team work.

PERSONAL INFORMATION

. Father's Name : Mr. Nikhilesh Roy

. Gender : Male

. Marital Status : Married

. Date of Birth : 10th November 1983

. Nationality : Indian

. Hobbies : Stamp collection, Listening

music, Watching football, Reading

books.

DATE:

PLACE:

(ANUPAM ROY)

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