CHRISTOPHER A. JOHNSON

**** ******** **., ********, **** 44145

216-***-****

acoh1a@r.postjobfree.com

Experienced Auto Dealership Management Executive with 30+ years of achievement in

leveraging technology to drive sales performance, growth and profitability. Champions

innovation with a focus on growth in all facets of the company. Diverse experience in

high-growth of sales and turnaround environments with extensive knowledge of the

automobile industry.

SALES AND BUSINESS STRATEGY – FINANCIAL MANAGEMENT & COST

CONTROL – PROCESS IMPROVEMENT – BUSINESS DEVELOPMENT

PROFESSIONAL EXPERIENCE

General Sales Manager - METRO LEXUS

Cleveland,Ohio -2013 - 2015

Supported and assisted the General Manager in the daily operation of the sales, service,

and parts departments.

Responsibilities included:

• Growth of New and Used Car Sales

• Inventory control

• Hired, trained and motivated Lexus certified sales staff

• Increased customer satisfaction with Lexus

• Refined website and enhanced user experience

• Implemented daily operations, processes and procedures

• Increased revenue in the F / I Departments

Executive Manager/General Manager/ General Sales Manager - Spitzer Autoworld -

Amherst, Ohio - 2011-2013

Management of Chevrolet and Volkswagen franchises. The Chevrolet dealership was

previously closed by General Motors for a period of two years. Increased new business

through reputation for exceptional work and extensive professional networking.

Responsibilities included:

• Managing reconstruction of the Chevrolet dealership

• Managing the overall daily operations of all departments

• Hired, trained and motivated sales staff

• Increased revenue

• Implemented processes and policies

• Growth of sales by 200% year to date

• Refined website and enhanced user experience

• Improved image and relationship with General Motors

• Improved relationship with Volkswagen

General Sales Manager - Liberty Ford - Solon, Ohio

2008-2011

Supported and assisted the Owner/General Manager in the daily operation of the sales,

service, and parts departments.

Responsibilities included:

Growth of New and Used Car Sales

Inventory control

Hired, trained and motivated Ford certified sales staff

Increased customer satisfaction with Ford

General Manager / General Sales Manager - Ganley Auto Mall - Wickliffe, Ohio

2005-2008

Management responsibilities for a multi-franchise Auto Mall, which included Dodge,

Subaru, Suzuki and Isuzu.

Implemented daily operations, processes and procedures

Increased sales within all vehicle lines

Maintained Dodge minimum sales requirement resulting in becoming the number

one Dodge dealer in Lake County

Achieved and exceeded Subaru’s sales objectives every quarter resulting in

Ganley Subaru Wickliffe winning the Stellar Dealer Achievement Award

Increased profit and operation efficiency in the parts and service departments.

Reduced monthly expenses by 50%.

Increased monthly/yearly revenue

General Manager / General Sales Manager - Spitzer Motor City - Parma, Ohio

1998-2005

General management responsibilities at one of the area’s largest Dodge franchise

dealerships.

Implemented various sales and management training programs resulting in

increased sales and profitability

Within first 60 days, became the number one Dodge dealer in Greater Cleveland

Continually one of the most profitable dealerships within the Spitzer Auto Group

Averaged over 200 new and used vehicle sales per month for over five years

Hired qualified sales staff, which resulted in Dodge certification

Managed all of the advertising and direct mail campaigns

Business advisor to the other franchises within the Spitzer Auto Group

General Manager / General Sales Manager - Spitzer Motor Center – Mayfield Hts.,

Ohio 1997-1998

General management responsibilities at Dodge franchise.

Sales increase in new and used vehicles

Management of daily operations, process and procedures

Implemented direct mail promotions

Returned the dealership to profitability for the first time in five years

Increased sales volume resulted in Spitzer Motor Center being named the number

one Dodge dealer on the east-side of Cleveland

Performance resulting in promotion to General Manager at Spitzer Motor City

Continued to manage both locations until a new general manager was hired

General Manager – Norris Ford - Brunswick, Ohio 1996-

1997

Managed all aspects of Ford franchise for absentee owner.

General management, business operations

Hiring and training of sales staff

Increasing awareness of Ford employee purchase programs and improved

relationships with the UAW

Increased new and used vehicle sales

Increased revenue in the Parts and Service Departments

Obtained monthly sales record by selling over 200 new and used vehicles

General Manager - Southland AMC/Jeep - Middleburg Heights, Ohio 1992-

1996

Managed all aspects of Jeep and Renault franchises. Increased sales resulted in Southland

being named the number one Jeep/Renault dealer in Greater Cleveland.

Business Manager - Gene Norris Honda - Mentor, Ohio 1989-

1992

Responsible for processes and procedures in Business Department. Implemented new

and secondary finance department.

Business Manager - Southland AMC/Jeep - Middleburg Heights. Ohio 1983-

1989

Managed the finance and insurance department.

Sales Associate - Joe Erdelach Auto Group - Cleveland, Ohio 1982-

1983

Duties and responsibilities included sales of new and used vehicles.

EDUCATION

University of Northwestern Ohio, Associates Degree, Automotive Technology

Lakewood High School, College Preparatory Curriculum

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