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Customer Service High School

Location:
Virginia
Posted:
February 26, 2015

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Resume:

Javier J. Pe a 860-***-**** [pic]

**** ***** *****, ***. * ( Orlando, FL 32807 (

acoh06@r.postjobfree.com

Manufacturing / Warehouse

Detail-focused self-starter with excellent manual dexterity and stamina.

Quick learner who adapts readily to new challenges Demonstrated commitment

to maximizing efficiency and productivity in the workplace. Go-getter who

produces quality work under pressure and in demanding conditions.

SKILL SET

. Lathe Machine . Surface Grinder . CNC Programming

Operation (AutoCAD)

. Vertical Milling . Precision Tools . Process Control &

Machine Quality Assurance

. Band Saw Operation . Blueprint Reading . Safety and Emergency

Procedures

. Drill Press . Measuring Instrument . Bilingual

Reading Spanish/English

EXPERIENCE

'

Began in voluntary capacity and ended up serving

Breakfast 4-month paid internship helping Cafeteria staff. Cooked

Cook/Cafeteria Aide breakfast for population of approximately 170 students.

In the evenings, performed dishwashing duties including

scouring pots and pans, and cleaning tables and kitchen

Hartford Job Corps area upon completion of meal.

Academy Commended by supervisory staff for strictly adhering to

Hartford, CT all kitchen safety and health standards.

(2014)

Hired as crew member in high-volume, fast-service

restaurant. Within 2 months, promoted to management.

Floor Supervisor Trained new staff and fired unproductive staff.

Scheduled staff hours, handled POS system for time

Burger King sheet verification, entry, and payroll. Ordered,

Orlando, FL received, and controlled stock including daily

(2013-2014) examination of perishable food and disposal. Served as

go-to-person for escalated customer complaints and

filled in on floor when short-staffed. Inspected

machinery and appliances regularly to ensure fully

sanitized. Handled all store inspections by corporate.

Called the "Bruce Lee" of the floor for order accuracy,

food quality, and speed of order completion,

resourcefulness, and professionalism.

Began working in drive-thru selling to and serving

Crew Member customers. Operated cash register processing cash,

debit/credit card transactions. Moved up to cook

McDonald's grilling burgers, frying chicken and French Fries,

Orlando, FL making shakes, and breakfast meals. Floated at

(2012-2013) drive-thru and counter as needed. At shift end, cleaned

kitchen, scoured pots, pans, and appliances, and dining

areas, and replenished condiments and paper goods

supplies.

Praised by supervisory staff for quality work,

productivity, and team spirit.

Mechanic Assistant, Assisted brother for 4-year period repair and maintain

Independent (with cars on referral basis for people in

brother) Orlando, local community. Handled general maintenance on

FL automobiles including oil, break and rotor changes,

(2006-2010) head gasket repairs, and transmission replacements.

Additionally,

completed engine and transmission swaps, and performed

some pipe bending.

EDUCATION

Hartford Job Corps Academy, Hartford, CT (2014)

. Manufacturing Trade Certification ( OSHA 10-Hour Certification

. Customer Service and Advance Leadership Trained

Acceleration Academy, Orlando FL (2008-2012)

. High School Diploma

. Captain of 6-member dance team and co-captain of 15-member step team

that performed in various school and local events. Key player in

performance choreography on both teams.

CIVIC ENGAGEMENT

Hartford Job Corps Academy, Hartford, CT (2014)

. Student Government Secretary: Elected and served office for 6-month

period. Took minutes at all school committee meetings and handled

students questions and concerns. Prepared event proposals and

processed finance requests and obtained appropriate permission.

Operated campus store selling to and serving students. Represented

Hartford Job Corps Academy at business meetings and campus events.

. Opening Doors: CT Homeless Youth Workgroup: As member of local

community group representing Hartford Job Corps Academy, brainstormed

ideas and solutions to prevent homelessness of at-risk youth.

[pic]



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