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Customer Service Sales

Location:
Jupiter, FL
Posted:
February 24, 2015

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Resume:

J ulie Ransberger

*** ******** *

Palm Beach, Florida 33480

561-***-****

Objective:

To obtain a position to use my organizational, human resource background and social skills

to provide excellent leadership and or support to any organization or business.

Skills

I possess excellent communication skills, and I am able to give accurate information to

customers. I have good organizational, social skills, and impeccable phone etiquette. I

handled payroll and have done bookkeeping and accounts receivable using quick-books. I

am experienced with M icrosoft Word and my verbal skills are excellent. I also have

marketing, human resource, and management experience and abilities. Also, I have some

teaching experience which helps me on the job. I taught remedial English at St. Petersburg

College as an undergraduate, and I volunteered and taught English in Lake Worth to Latin

I mmigrants.

Experience:

Receptionist-Administrative Assistant

* Performed clerical work, filed safety reports for Workers Compensation. 01-

201*-**-****

* Performed other basic office duties, handled phone calls, greeted customers

and used Microsoft Word.

T est Proctor- Consultant-Promet rics- West Palm Beach

12-7-2013 * G reeted test takers, explained testing instructions, answered

questions and

oversaw exams, t imed and monitored test-takers for various licensing.

Sales-Mannatech- Palm Beach Gardens

2005-2012

*Self-employed and took initiative to maintain and build clientele.

*Provided sales and customer service in the field of health supplements.

* Assisted customers with purchasing products, product education, and following label

d irections.

*Answered telephone inquir ies from customers and ordered supplies, recruited sales people.

* Advised individuals in the process of product presentation and product usage.

*Wrote marketing copy and helped develop new ideas.

Customer Service-Garden of Life- West Palm Beach

2002-2004

*Oversaw customer relations, educated and counseled customers on product usage.

*Followed up with customers to facilitate good will and to maintain clientele.

*Scheduled appointments and performed data management duties along

w ith computer entries.

M arketing Manager-Protection Providers Agency-Palm Beach

2000-2002

* Developed customer incentives and oversaw customer relations.

* Implemented customer contact and follow up strategies.

*Sold insurance, property and casualty to business owners.

*Wrote marketing copy and developed sales campaigns.

I nsurance Agent-Imperial I nsurance-Largo, Florida

1996-2000

* Sold policies, such as homeowners and auto insurance and assessed client’s needs.

*Took incoming phone calls, filed, data entry and other clerical duties.

* Handled payroll, bookkeeping duties.

Education

BA- English Literature-University of South Florida

1992-1995

G raduated Cum Laude: 3.75 GPA. Phi Kappa Phi, Honors Program: Thesis

completed

*References upon request.



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