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JAMES J. D'ELIA

*** ****** **** ******* - ****** Falls, CT 06403

203-***-**** - acogk7@r.postjobfree.com

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BUSINESS DEVELOPMENT - B2B SALES

Proven ability to increase profits through consultative sales and

relationship building.

Result driven, assertive personality who possesses excellent time &

territory manage-

ment skills. Excellent verbal and written communication skills. Literate in

Microsoft

Word, Excel and Outlook.

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KEY ACCOMPLISHEMENTS

. 2014: Sold $600,000 in Epoxy and Polish Concrete work in 3 months.

. 2001: Sold $1,250,000 in hardwood flooring installations within first

year,

in a highly competitive and customer service deficient

market.

. 1991: Manager of four person sales team that increased sales 20% per

years for 8 years.

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AREAS OF EXPERTISE

SALES SKILLS

. Successfully prospected and cold called potential clients in order to

establish trust and

confidence.

. Promoted repeat customer purchases through follow up and constant

contact that place me

within the customers purchasing cycle.

CUSTOMER SERVICE

. Guided potential customers through sales process by building

relationship that gained their

trust and confidence in my ability to deliver on my promises.

. Utilized written and verbal communication skills to engage customers in

the sales process.

. Demonstrated a strong sense of reliability and quality of work that

customers came to

depend on.

. Consistently follow up to assure customers post sale satisfaction and

resolve customer concerns to improve customer retention.

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WORK HISTORY

General Flooring, LLC - Woodbury, CT

August 2014 - October 2014

VP of Business Development

Saw Mill Flooring, LLC - Bridgeport, CT

September 2006 - August 2014

Outside Sales Representative

Primrose Companies, Inc. - Bridgeport, CT

September 2005 - September 2006

Construction Project Manager

Phoenix of Fairfield, Inc. - Norwalk, CT

December 2001 - September 2005

Outside Sales

Contact this candidate