Nancy L. Zima

561-***-****

acogk3@r.postjobfree.com

To Whom It May Concern:

Please accept this letter as expressed interest. Enclosed is my resume for you to review. I feel that my previous

experience in the Corporate Fields Sales, Sales Management, Membership Sales and Club Director, Corporate

Travel and Leisure Travel Consultant/Timeshare Sales Management/Manager, Realtor, Yacht Broker, Customer

Service, Working with FAA,TSA, In-Flight Staff, Corporate Aviation, F & B, Catering, Charters, Corporate

and Human Resources. Through these various positions I have gained valuable knowledge, in people skills and

organizational abilities with my sales, training and developing staff, marketing experience and working

presentations, media, and magazine articles.

I exude a professional appearance ad demeanor. Most of my strengths include being very detail orientated and

able to handle and prioritize a multitude of tasks:

Since I realize that a resume can neither detail all my skills, nor predict my potential to you. I would appreciate

a personal interview to further explore employment possibilities.

Thank you for your time and consideration. I look forward to speaking with you at your earliest convenience.

Sincerely,

Nancy L. Zima

Enclosure

OBJECTIVE

Top-performing Sales Executive, Sales Management,Travel Business Manager, Flight

Attendant,Customer Service with 20+ years of Experience and Visible Achievements. Employ exceptional

communication, leadership, independence and team player, skills to consistently drive to increase financial

profitability, continuing effort to deliver outstanding guest services. Safety and procedures, in following

company policy. Earning a reputation, for strong sense of integrity performance excellence and commitment.

Distinguished Team Leader/Management accomplishments, and deliver Superior Luxury customer care to

demanding clientele.

KEY STRENGTHS/EXPERIENCE

Key Management Strengths Business to Business (B2B)

Marketing Consultant/Sales Business to Consumer (B2C)

Team Building & Management Staff Training and Developing

Solution Focused Sales Travel Agent/Corporate/Sabre/Flight Attendant/FAA

Client Needs Analysis Employee Relations

Completive Client Positioning Customer Service

Financial Planning & Budgeting Record / Bookkeeping

Retail Loss & Prevention Policy and Procedures

Margin Improvements Performance Management

Multi Store Management Recruiting and Staffing

New Product Launch Human Resources

Experience Launching and Rebranding Timeshare Industry

Products and Service to Consumer Market Commercial Management

Vendor Negotiation/Buyer Property Management

New Market Identification New Home Sales

Strategic Marketing Initiatives Construction Knowledge

Solution Focused Setting Administrative/Office Manager

Restaurant/Operated/Owned Yardi/ Skyline Software

Food/Beverage/ Charters Talent Acquisition

Soliciting National Account Telephone Prospecting/Outside Sales

Excellent Written and Verbal Skill Daily Business Review/Pre-Convention Trade Show

EXPERIENCE

LANG REALTY & PROPERTY MANAGEMENT * Boca Raton, and South Florida, FL

February 1981 - Present

REALTOR BROKER/CUSTOMER SERVICE/YACHT BROKER

OCEAN REEF CLUB * Key Largo, FL

MAY 3, 2004 – December 2010

BUSINESS TRAVEL MANAGER/ SALES DEPARTMENT/GUEST RELATIONS/MEMBERSHIP/SALES &

MARKETING DATA SYSTEMS/TIMESHARE/VACATION CLUB SALES/CLUB DIRECTOR

PEOPLE EXPRESS * CHICAGO, IL

April 1981 – September 1984

CUSTOMER SERVICE REPRESENTATIVE/FLIGHT ATTENDANT/RESERVATIONS/OPERATIONS

PRUDENTIAL INSURANCE COMPANY * Chicago, IL, Boca Raton, Palm Beach County, FL

October 1981 - August 1996

SALES REPRESENTATIVE, LIFE INSURANCE, FINANCIAL PLANNER, CUSTOMER RELATIONS

ESTEE LAUDER CORPORATION * CHICAGO, IL, New York, NY and South Florida

July 1976 - 1999

SALES/COSMETICS ARTIST/PROMOTIONS/COUNTER MANAGER

THOMAS COOK TRAVEL * Chicago, IL

May 1976 - October 1981

CORPORATE& LEISURE TRAVEL CONSULTANT/ MANAGER/ACCOUNTS RECEIVABLE /BUSINESS

TRAVEL MANAGER/REGIONAL MANAGER FOR THOMAS COOK TRAVEL

B.S. in Marketing with Minor in Communications, University of Illinois, Champaign, IL, Travel Agent School,

Flight Attendant& Reservation School, American Airlines Flight Attendant Training and Sabre Trained,

Corporate Flight Attendant School and Experienced, Certification in First Aid and CPR, Property & Casualty

Insurance, Underwriting Certificate, Hospitality/Event Planner, Palm Beach Comm. Fl Yacht Brokerage and

Real Estate License, Continual Self training and Discovery.

REFERENCES: Furnished on Request

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