Alla Moldavskaya

**** **** *****, ******** *******, Illinois 60070

847-***-****

acog7d@r.postjobfree.com

PROFESSIONAL SUMMARY

> Creative, results-oriented Business Analyst and Project Manager with

extensive experience in software application development, system

integration, data and software conversion.

> Experience in major diverse industries, including insurance, finance,

banking and manufacturing.

> Experience managing geographically distributed and culturally diverse

work-groups and outside vendors.

> Proven ability to blend best development practices and methodology

with information systems knowledge to solve complex business problems.

> Background includes requirements gathering, project documentation,

systems analysis and design and directing project implementation.

> Strengths in quality assurance testing, trouble-shooting and post-

implementation analysis and support.

> Ability to prioritize multiple tasks effectively. Ability to multi-

task in a fast paced environment and handle multiple issues at one

time.

> Committed team player with proven ability to meet and exceed goals and

deadlines and to build collaborative working relationships with all

employee levels and strong analytical, interpersonal, and leadership

skills.

TECHNICAL EXPERTISE

Extensive knowledge and experience in designing, implementing, supporting

and troubleshooting complex business systems using COBOL, COBOL II,

CICS, AS400, ISPF templates, DB2 stored procedures, IMS, VSAM, DB2,

SQL, JCL on OS/MVS, CA-7/11, IBM Utilities, UNIX Operating Systems, NDM,

Xpediter, Changeman, Endevor.

Working knowledge of SDLC, Visual Basic, Access, MS Excel, Visio, MS

Project Server, MQ Series, PowerPoint, MS Word, Document Imaging, Use

Cases, Agile, SCRUM, PRISM, SAS, Fix Protocol, HTML, .NET, ITIL Security,

Oracle, Primavera, JAD, ISO Messaging, Test Manager, TFS,

Microsoft Test Manager, Dodd-Frank legislation, Visual Studio, Iteration

Life Cycle, Quality Center, MIS, SoapUI, Change Management.

PROFESSIONAL EXPERIENCE

Interbank Mortgage Company, Lincolnshire, IL

Business Analyst/Project Manager Dec 2012 - Nov 2014

. Involved in multiple projects that improved customers' and users

experience in working with websites or computer system with different

complexity and budgets.

. Participate in the full software development lifecycle, including

communication with team and business leads to gather requirements,

problem definition and analysis.

. Provided overall planning for individual projects by defining project

scope, leading requirement gathering sessions and JAD sessions.

. Planned and managed project releases.

. Worked closely with operations and development teams to diagnose

issues, resolve defects, and ensure that product releases follow

project specifications.

. Produced QA documents: test cases, scripts, testing plans, and bug

reports.

. Executed scenario-based end-to-end testing for operations processes

and technology projects on multiple platforms.

. Performed functional and regression testing.

. Kept manager updated with status of tasks and made team aware of any

issues or risks that may impact the delivery product releases.

Discover Financial (Consultant)

Project Manager - Global Processing Certification

June 2012 - Oct 2012

For certifying new franchise processing :

. Supporting requests from Diners Club International franchises.

. Creating and contributing to financial reporting, Data analysis.

. Creating workflow diagrams, training materials and guides.

. Documenting of new business processes and procedures.

. Project documentation.

JP Morgan Chase, Westmont, IL Business Analyst (Consultant)

Loan Origination System Upgrade

April 2011 - June 2012

For migrations and upgrades of the existing application and utility

platforms:

. Eliciting, creating and documenting of functional requirements and

use cases.

. Creating test scripts and test plans.

. Gap analysis.

. Project documentation.

. Documenting of the business processes and procedures.

JP Morgan Chase, Chicago, IL Business Analyst (Consultant)

Commercial Card Migrations

July 2010 - Nov 2010

For migrations and upgrades of the existing application utility

platforms:

. Analyzed existing functional requirements of the Commercial Cards data

processing objects.

. Created FRD analytical documents, gap analysis.

. Represented suggestions to the business and technical systems group.

ALLSTATE Insurance, Northbrook, IL

Business Analyst and Project Manager

Nov 2006 - Dec 2009

. Involved in major projects for multiple lines of insurance.

. Upgraded major systems that increased the profit by $500K, added

functionality to the Production users' machines, created and updated

user friendly input screens.

. Partnered with business sponsors and clients to understand business

priorities and requirements to manage their expectations.

. Produced business and technical requirements specification documents,

workflow diagrams, training materials and guides.

. Maintain traceability of requirements throughout project life cycle.

. Managed setting goals, objective and timelines for a given work effort

with 15-member project team, monitoring and tracking project budget,

reporting changes to requirements through defined change management

process, resourced planning.

. Assisted in conducting research and analysis to understand and

document key issues and risks.

. Created test plans, completed the testing and prepared reviews,

provided the test results to clients for approval.

HSBC, Mount Prospect, IL

Business Analyst for Credit Risk and Global Decision Engine

Nov 2000 - Nov 2006

Lead analyst responsible for participating in Banking, Consumer Lending,

Credit Card Services, Auto Finance and Insurance Business Unit Projects.

. Successfully delivered over 200 global projects with diverse

international teams.

. Designed and wrote specifications for the major projects and assigned

tasks to Off-Shore programmers.

. Exceeded on time goals by overseeing assignments, walkthroughs,

testing, installation and information security.

. Created and updated reports using SAS and SQL.

. Built interfaces with outside vendors and credit unions, researching

connectivity issues, completed application security requests.

. Met with business units to translate their objectives into specific

requirements.

. Researched problems and recommend solutions.

. Managed pre and post release expectations; coordinate defect & change

requests raised.

. Provided 24/7 on-call support resulting in increased system stability

and customer satisfaction.

Computer Resource Solutions, Itasca, IL

Consultant, Maintenance project in Allstate Insurance

Dec 1998 - Apr 2000

. Completed the coding and changing of the programs and copybooks for

merging variable data with the fixed text in printed insurance

policies.

. Tested data and compared the results for the projects.

. Researched and solved the problems.

EDUCATION

Bachelor Degree in Economics of Industry

Odessa Economic University, Odessa, Ukraine

Odessa Computer School, Odessa, Ukraine

Courses included COBOL Programming, System Analysis and Development

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