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Customer Service Sales

Location:
Wheaton, IL
Salary:
$60,000.00
Posted:
February 25, 2015

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Resume:

Richard K. Reynolds **** Briarbrook Dr. – Apt. ***

Wheaton, IL 60189

706-***-****

acog57@r.postjobfree.com

To obtain a position in which I can utilize my skills, focus on opportunities

OBJECTIVE

for growth and help the organization continue to be successful.

EXPERIENCE OWNER, REYNOLDS POOL AND SPA (GEORGIA)

2011 - 2014

Service and Maintenance of Pool and Spa Equipment

Installation of Hot Tubs and Pools – including all necessary plumbing and electrical

work

Performed water analysis and advised on action based on results

Scheduled and managed weekly Pool and Spa Services

Maintained product inventory, customer accounts and billing

Managed retail location

CONSTRUCTION CONTRACTOR

2007 - 2011

Residential Building Construction

Grading / Excavation work

Concrete Forming

Building Framing

Finish Work

Landscaping

OWNER, REYNOLDS POOL AND SPA (VERMONT)

2004 - 2007

Serviced and maintained pool and spa equipment

Installed hot tubs and pools

Scheduled and managed weekly pool and spa services

Handled customer calls as well as face to face customers

Maintained product inventory, customer accounts and billing

FRANCHISE OWNER – SNAP ON TOOLS

2003 - 2004

Responsible for management of own territory which consisted of repair and

maintenance facilities.

Daily tasks consisted of selling hand tools, diagnostic, and shop equipment

Extensive knowledge of tools and tool applications and operations

Personally trained customers on newly purchased mechanical and computerized

equipment

Managed customer accounts with emphasis on customer service

HAND CHEVROLET, OLDSMOBILE, VOLKSWAGON

1992 - 2001

Greeted customers and determined type of service required

Understood customer concerns and conveyed accurate and detailed repair order to

service technicians

Prepared service orders

Advised customers on needed repairs and recommended future maintenance

Maintained high customer satisfaction rating

ACCOMPLISHMENTS

NORTH GEORGIA TECHINICAL COLLEGE – CLARKESVILLE, GA

2012

Certified Pool Operator

SNAP ON TRAINING CENTER – DALLAS, TX

2001

New Dealer Franchise training

Received Certificate of Completion

Studies focused on sales, marketing strategies and business operations

2001 – 2004

Attended several sales and marketing seminars and refresher courses to stay

current and up to date with business practices.

SALEM WASHINGTON ACADEMY – SALEM, NY

1984 - 1988

Completed general courses of study as well as participated in various school athletic

programs

Received High School Diploma

UNITED STATES AIR FORCE

1988 - 1992

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