Rashmi Rajamanickam

*** * ******** ****** • Sunnyvale, CA 94085• 505-***-**** • acofqa@r.postjobfree.com

EDUCATION

New Mexico Highlands University, Las Vegas, New Mexico

Master of Science in Computer Science

Visvesvaraya Technological University, Belgaum, India

Bachelor of Engineering in Information Technology

Annamalai University, Annamalainagar, India

Bachelor of Science in Computer Science

PROFESSIONAL EXPERIENCE

QWEST SOFTWARE SERVICES, Bangalore, India

Software Engineer- Testing, 10 months

Involved in designing and development of test case plan for Speech Recognition Application

Interactive Voice Response (IVR) testing using Quality Control

Worked on defect management tools such as Dimensions, Test Director and Quality Centre

Performed functional and unit testing on web services using SOA Test tool

Performed smoke, functionality, system and regression testing using Cyara tool

IBM India Private Ltd., Bangalore, India

Customer Service Representative, 5months

Creation and analysis of technical problems reported in Tivoli ticket

creation tool.Remote assistance and technical support on various software applications

running on multiple operating systems

Worked on ACD database and provided web based support for EDI.

Completed voluntary customer service training to learn ways to enhance

customer satisfaction and improve productivity

INTERNSHIPS

State of New Mexico - Taxation and Revenue Department, Albuquerque, New Mexico

Software Developer-Data warehouse, 2 months

Participated in data analysis and data issue resolution

Developed modules in Gentax for programmed communication documents

Develop and maintain business process and database applications

Write and maintain functional and technical specifications

Create and executed scripts for data load, data integration and data maintenance

SAGE TPi, Albuquerque, New Mexico

Web Development and Content Writer, 4 months

Involved in developing and adapting the existing website

Developing new webpage’s according to the business requirements

Identifying the technical problems of the website and solving them

Regularly updating and maintenance of the website

iNET IT Solutions, Bangalore, India

Software Engineer -Testing, 3 months

Reviewed and verified business requirements and functional specifications

Developed modules such as automated timesheet, attendance sheet, employee

billing and expenses of each individual employee

Performed manual and automation testing on each module; implemented and

executed test cases, identified problem and generated incident reports

Partially involved in integration of modules and in post-deployment phase

TeleDNA Communications Pvt Ltd, Bangalore, India

Software Engineer, 6 months

Design and development of website

Real-time updating of time sensitive materials on the website

Designing functional units of web application, implementing check

points and its test cases

Testing of web application including but not limited to client-server

modules, networking and multimedia functionalities

Documentation of the development procedures and training the end-user

CAMPUS EMPLOYMENT

New Mexico Highlands University, Las Vegas, NM

Research Assistant, CS Dept. September 2013 – December 2014

Performed independent research under the direction of my advisor

Assisted faculty member with grading student assignments and monitoring computer lab

Counseled and tutored students on studying techniques and held regular office hours

New Mexico Highlands University, Las Vegas, NM

Research Assistant, Social work Dept. January 2014 – April 2014

Data analysis and data entry for researches in Social work department

Designed a project to help counsel young children with social anxiety using

STARLOGO, a programmable modeling environment

TECHNICAL SKILLS

Core Skills: STLC, SDLC, Black box testing, White box testing, Manual testing

Programming Languages: C/C++, Java, Visual Basic

Database: MySQL, Oracle, MSSQL

Web Development: HTML, CSS, JSP

Testing Tools: HP-QTP, HP-QC, Load Runner, SOAP, Dimensions

Operating Systems: Windows, Linux

ACTIVITIES & AWARDS

Committee member and organizer for the annual meet of CSI, Bangalore

Active speaker at several forums representing my college in debates

Frequent writer of ‘Oxyzine magazine’ of The Oxford College of Engineering

Member of the International Student Club at New Mexico Highlands University

President for LIFT an interfaith club, frequent writer and have also organized a few fundraising events and trips

Won awards for pencil sketching and painting competitions

Reference Upon Request

RASHMI RAJAMANICKAM

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