Post Job Free

Resume

Sign in

Customer Service Training

Location:
San Francisco, CA
Posted:
February 23, 2015

Contact this candidate

Resume:

Reginald J. Lamb

**** ******** *****

North Las Vegas, NV 89032

702-***-****

PROFILE

Results-oriented professional military background with experience in control air traffic information,

emergency medical technician, title examiner and truck driving. Resourceful problem solver recognized

by peers to conceptualize solutions to challenging situations. Strong leadership skills, committed to

working with colleagues to achieve goals. I’m Enthusiastic, innovative, analyst and knowledgeable

individual who is committed to total development of people and projects. Computer literate with

proficiency in various software programs.

STRENGTHS

Flight Planning Dispatch Supervisor Tower Ground Controller Clearance Delivery

Radar Final Control Air Operations Supervisor Case I Marshal Controller

Government Secret Security Clearance Time Management Skills Customer Service

Ranch Hand Minor Maintenance Title Examiner

Control Air Traffic Information Direct Adult Care Special Needs

Valid Class A, CDL –tanker, triples, doubles and Hazmat endorsements

Experience

McElroy Truck Lines – Cuba,AL March/2014 to May/2014

Truck Driver

Operated truck in a safe and professional manner on public highways and at various job sites when

delivering materials. Conducted daily pre-and-post trip inspections with appropriate documentation in

adherence with company policies, to ensure vehicle safety. Delivery and pickup of construction

equipment. Properly secured loads for transport. Responsible for picking-up assigned loads and

deliveries on time to multiple destinations, to ensure customer satisfaction, map reading. Responsible for

keeping accurate log book, along with bills of lading; kept load secure to all destinations, and use most

fuel efficient routes. Covered all loads with 100 pound tarp.

Express National - Las Vegas, NV June /2012 to August/2013

Title Loan Abstractor / Title Examiner

Search public records and examine titles to determine legal condition of property title, copy or

summarized (abstracts) recorded documents which affect condition of title to property (e.g., mortgages,

trust deeds, and contracts). Prepare and issue policy that guarantees legality of title, summarize pertinent

legal or insurance details or sections of statutes or case law from reference books for purpose of

examination, proof or ready reference, search out titles to determine if title deed is correct.

Le Cordon Bleu- Las Vegas, NV September / 2011 to August / 2012

Student of Culinary Arts

Coursework: Sanitation certification, health card

ITT – Las Vegas, NV March / 2010 to August / 2011

Student studied-Computer Networking Systems

Rocking ‘H’ Ranch – Las Vegas, NV January/2010 to December / 2010

Direct Adult Care / Ranch Hand

Direct care staff for adult special needs individual, Supervise special needs individuals in group labor on

ranch while monitoring behaviors. Ranch hand minor maintenance, feed and handle horses, clean and

maintained horse stalls.

Naval Air Station - Lemoore, CA 2006 to 2010

Second Class Petty Officer / Air Traffic Controller

Flight planning dispatch supervisor, tower ground controller, clearance delivery, and radar final control,

government secret security clearance, communicate with flight plans to, and coordinate movement of air

traffic between control centers, determine timing of the procedure for flight vector changes in sector, issue

landing authorizations and instructions, and communicate other information to aircraft, control air traffic

information, such as altitude expected time arrival, and course of aircraft to control centers.

United States Ship Carl Vinson – Bremerton, WA 2003 to 2006

Third Class Petty Officer / Air Traffic Controller

Air operations supervisor, radar final control, and case I marshal controller, mount watch with 50-caliber

force protection, stood unarmed ship’s rover watch, stood unarmed sentry watch, and completed advance

firefighter training.

McDonald’s - Las Vegas, NV 2000 to 2002

Crew Trainer

Trained new staff individually and in groups, explained and demonstrated cooking methods, developed

excellent interpersonal and time management skills, worked as part of team to provide effective customer

service.

EDUCATION

Graduated, High School Diploma

2008 Completed Naval Emergency Medical Technician (EMT) Course

Naval Air Tactical Training Center (NATCC) Airman’s Written Test (AWT)

(Graduated Third in Class)

2013 Completed Truck Driving Training School

PROFESSIONAL / CERTIFIED TRAINING

2002 Firearms qualified for 357.9 millimeter, 50 Caliber, Shotgun

2002 Certified by the military Training Network Resuscitative Medicine Program in Adult

And infant CPR – (current)

2003 Certified by the American Red Cross in First Aid – (current)

2003 Certified Professional Air Traffic Controller

2007 Completed Naval Leadership Training for Second Class Petty Officer

2008 Big Brothers, Big Sister – Central California



Contact this candidate