Michael J. Senior

*** ********** ****

Pelham, AL 35124

Phone: 205-***-****

E-mail: acofaq@r.postjobfree.com

Summary of Qualifications

Seasoned, NextGen-certified Information Technology professional with commendable and efficient problem-

solving skills, and the ability to update an entire office computer system while remaining under budget. Very

creative, motivated, and thorough innovator with over ten years of experience. Above-average computer skills,

including strong networking capabilities, Microsoft Windows (server and desktop), Exchange, SQL, and Office

usage and troubleshooting.

Technical Skills

Software: Microsoft Office 2007, 2013, NextGen Practice Management & EMR, VMware vSphere,

Hyper-V, Crystal Reports 2008, Microsoft Exchange 2003, Microsoft SQL Server 2005 & 2008, Symantec

Endpoint Security, Microsoft IIS, Zimbra email

Hardware: Dell PowerEdge & HP ProLiant servers, desktop computers, wired & wireless routers &

access points, Linksys & Cisco switches, RAID, desktop and network printers, Dell & HP thin clients

Operating Systems: Windows 7 and earlier supported versions, Windows 2003, 2008, 2012 Server,

Active Directory, iOS 6-8

Networking: Ethernet, DSL, MPLS, Business/Home broadband, Open & Secured wireless, DNS, DHCP,

HTTP, SSL, Switches, SonicWall firewalls

Work History

Wayne’s Environmental Services, Hoover, AL – August 2014 – Present

Technology Supervisor

• Implement backup & disaster recovery solution using Barracuda

• Reduce monthly cell phone expense by 60%

• Migrate desktops from Windows XP to 7

• Create custom Crystal reports for in-house CRM application

SuccessEHS, Birmingham, AL – July 2013 – August 2014

Systems Engineer

• Maintained servers and networking equipment for over 60 remote health clinics

• Built virtual testing servers using Hyper-V

• Migrated VMWare clients to Hyper-V for server consolidation

• Migrated clients from Windows Server 2003 to 2008

Columbia Eye Clinic, Columbia, SC – August 2010 – May 2013

Information Technology Coordinator

• Implemented NextGen Practice Management & EMR system, and photography storage system

• Incorporated and maintained VoIP telephone system

• Upgraded and maintained computers, printers, and network equipment

• Supported 120 users and 13 physicians with any problems that occurred

• Used Active Directory to add/delete/change users and passwords, configured user profiles, and added

printers to the directory

• Used Windows 2003/2008 Server to move domain controllers, configured DHCP and DNS, maintain

Remote Desktop services and programs, and installed/deleted/moved print servers

• Upgraded network switches and firewall to accommodate increased network usage and speed

• Enforced HIPAA compliance by restricting data shown on public-facing computer displays

• Enforced company policy against personal computer usage

Computer Sciences Corporation, Blythewood, SC – April 2008 – July 2009

Windows System Administrator

• Maintained 300+ Windows 2003 servers (Exchange 2003, SQL 2005, & IIS) remotely

• Processed client problem tickets using USD ticketing system

• Provided Active Directory access to file shares, peripherals, databases, and Citrix servers

• Commended on increasing the free disk drive space available on all critical servers

Computer Merchant (Computer Sciences Corp.), Blythewood, SC – September 2007 – April 2008

Windows System Administrator

• Built servers and installed required software depending upon the server’s function

• Completed checklists to make sure the servers were ready to be relocated

The PSMI Group, West Columbia, SC - July 2006 - March 2007

IT Manager

• Managed three people, and assigned tasks and deadlines for projects as requested

• Maintained computer network for headquarters and branch locations

• Maintained Active Directory users, computers, and network printers

• Introduced WSUS to update servers and workstations with critical updates

• Maintained ShoreTel automated phone system and equipment

• Administered Oracle database and created customized Crystal reports

• Provided end user support for 30 people

South Carolina Association of Realtors, Columbia, SC - January 1999 - February 2005

IT Manager

• Created and maintained nationally award-winning website

• Maintained entire computer network

• Updated server and desktop software/hardware as necessary

• Completed the first national membership system conversion from MySQL to SQL 2005 platform

• Continuously updated computer equipment under-budget

• Involved with creating and implementing the strategic planning for the Technology department

• Configured and maintained Symantec Backup routines

• Created custom Crystal Reports from MySQL and SQL databases

Education

NextGen Practice Management & System Administration Certification

March, 2013

University of South Florida

Tampa, Florida

December, 1997

Bachelor of Science, Computer Engineering

Honors and Awards

Awarded Most Outstanding Website by the National Association of Realtors® for state Association website

design and content. Plaque presented by the National Association of Realtors® Director of Information

Technology. Awarded a special logo to be placed on the website, distinguishing it as the top website for all state

Realtor® Associations.

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