Santhini R [pic]

acoeu8@r.postjobfree.com

+1-551-***-****

Experience Summary

> Total IT experience of 9 years in the QA domain and working as a QA

manager and project lead in my current assignment with JP Morgan

Chase. I have been working since May 2006 in various capacities

including QA analyst, Test Lead, Process Improvement Lead, QA Manager

and Project manager.

> Hands on experience in all processes and knowledge areas of project

management including proposal, planning, execution, monitoring and

controlling till closure.

> Have practical knowledge and experience with implementing process

improvement for projects using my skills of Six sigma certification.

> Strong familiarity with BI tools and related software applications.

Good understanding of Data warehouse procedures.

> Proficient and have sound working knowledge in ETL, manual, functional

and automated testing techniques including tools such as QTP, Load

Runner, Informatica, Teradata, Control-M,Cognos.

> Excellent communication, analytical and interpersonal skills with

ability to coordinate effectively between multiple teams working

across geographical boundaries also.

> Expertise in developing project plan, test strategy, comprising Test

Plan, Test Scenarios, Test Scripts, Testing Methodology and Test

Reports, automation of testing of various Client/Server and Web

applications.

> Have supported and contributed significantly in the end to end process

of IST, UAT, Relational acceptance testing and business process

testing.

> Experienced in working with Developers, Modelers, Business and Testers

as a team for complex projects during full Software Development Life

Cycle (SDLC) and Software Testing Life Cycle (STLC).

> Ability to Prioritize Work, Good Analytical, Trouble shooting and

Problem solving Skills.

> Having Strong Leadership, handling multiple tasks and Time management

skills.

> Work Independently, Creative, highly motivated and hard working with

interpersonal skills.

> Ability to interact with end users, learner and team player with good

communication skills.

> Expertise in Defect management lifecycle including setting up and

utilizing tools like HP Quality Center/ALM (Application Lifecycle

Management).

Technical Knowledge

> Testing Tools : HP Quality Center, HP Quick Test

Professional, Load Runner

> Databases : SQL Server, Oracle 7.X/8/9i/10g

> ETL tools : Informatica 8X/9X, Teradata, Power Exchange

> Operating System : Unix, Windows 7/Vista/XP/2000/NT Server

> Other technologies/Tools : Mainframe, AUTOSYS, CONTROL-M

schedulers, DB2 Client, SQL assistant, ALM (Application Life

Management) tool.

Professional Certifications

> Six Sigma Green Belt Certified quality professional

> ISTQB - ISEB Certified Tester Foundation Level

> HP Certified Professional - HP Quick Test Professional 10.0 Software

> HP Certified Professional - HP Quality Center 10.0 Software

> AIS - HP Performance center v9

> HP Load Runner Software

Academic Qualification

> Bachelor of Technology in Electrical and Electronic Engineering - From

Sri Manakula Vinayagar Engineering College, Pondicherry with 90%

aggregate.

Project Experience

Project # 1: JP Morgan Chase CAF - ICDW

Period: January 2011 - Till Date

Project Role: QA ETL Manager & Project Lead

Domain: Banking and Financial Services - Retail Banking

Location: Columbus, OH/Jersey City, NJ

Project Description:

Chase Auto Finance is a part of JP Morgan Chase retail banking division.

Auto Finance ICDW initiative is to Migrate Auto Loans Origination data

[ACAPS (Prime/ Near-Prime, Manufacturing Private Label and Lease) and RCO

(Custom)] and servicing data (ALA, VLS & CALS) in the ICDW platform and in

addition migrate all the downstream feeds that is part of ADW. As part of

ICDW initiative, chase now merges to a common platform and its one stop

solution to the business.

Project Responsibilities:

> Preparation of documentation including project plan, execution plans

and reports for end to end phases of the project.

> Individually involved in designing the QA Test strategy, the test

cycles and monitoring of test execution.

> Coordinated as the single point of contact for clients and Business

relationship manager.

> Reviewing daily execution reports and project status reports with

clients and all stakeholders.

> Coordinating the daily defect status meetings/discussions between QA

and Development team to resolve any conflicts.

> Quality review and process improvement with QA teams and development

teams working out of multiple geographical locations.

> Database testing design involving analysis using complicated SQL

queries, shell scripting.

> Testing of large scale data warehouses for various stages of ETL

process using tools like Informatica and Teradata.

> Major Contribution as the coordinator for the ETL testing of different

of System of Records (SORs) to Reports and successful completion as

per the schedule.

> Took up additional responsibilities willingly in the absence of team

members in spite of heavy work load to help achieve the team goal.

> Defect Management using the Quality center to track and coordinate

with the development team for the defects identified as part of the

testing process.

Technologies Involved:

ETL testing, Mainframe, UNIX, SQL, Shell script, CONTROL-M, AUTOSYS

Tools Used:

> Informatica 9.1

> Teradata

> COGNOS

> HP Quality Center

> Power Exchange

> CONTROL-M

> PUTTY

> HP QTP

Contributions to the Project:

> Worked under tremendous pressure and in spite of tight schedules and

delivered with zero rate of rework.

> Performing multiple roles at the same time and managing every

responsibility effectively at the same time handling hands on

execution.

> Showcased my excellent interpersonal skills as a team player working

with offshore development, model, test teams and contributing efforts

above and beyond the normal working hours to ensure the team members

are in sync.

Project # 2: CITI Markets and Banking (CMB)

Period: April 2008 - January 2011

Project Role: QA Test Lead

Domain: Banking and Financial Services-Investment Banking

Location: Chennai, India/Jersey City, NJ

Project Description:

CMB Global Corporate Operations Technology (GCOT) is accountable for

managing and maintaining systems that support CMB operations globally.

GCOT has a dense application landscape comprising of over 100 applications

spanning various technologies. These applications are broadly classified

into the following Application Portfolio Groups: Trades Processing, Global

Stock Record, NAM Settlements, NAM Corporate Actions, Retail Application

Portfolio and Operate Portfolio.

Project Responsibilities:

> Worked in the capacity of test lead for a team of 10 and also played

the role of single point of contact from client and onsite managers

> Contributed significantly to ram up of the team size in offshore and

training the new joiners by voluntary knowledge transition and

guidance to bring them up to speed.

> Involvement in End to End testing lifecycle for various web

applications and managing the offshore team.

> Analyzed business requirements, system requirements, data mapping

requirement specifications, and responsible for documenting functional

requirements and supplementary requirements in Quality Center.

> Tested complex sessions based on business user requirements and

business rules to load data from source flat files and RDBMS tables to

target tables.

> Created the test environment for Staging area, loading the Staging

area with data from multiple sources.

> Worked closely with developers and report planners/analysts to insure

that an acceptance criterion is complete and accurate for desired

report capability.

> Worked with ETL group for understating mappings for dimensions and

facts. Written several complex SQL queries for validating Cognos

Reports.

> Managed and executed the test process, using Agile Methodology.

> Used Quality Center for bug tracking and reporting, also followed up

with development team to verify bug fixes, and update bug status.

> Tested several complex reports generated by Cognos including

Dashboard, Summary Reports, Master Detailed, Drill Down and Score

Cards

> Involved in preparing the Data-driven and keyword-driven frameworks in

QTP for system and UAT environments and performed data comparison and

functional comparison.

> Performed Back-End Testing of flat files in Unix environment.

> Performed extensive Back-End testing by writing and executing SQL

queries on the database-using sql assistant.

> Participated in Business process testing to determine the need for

automation.

> Provide support to the clients for User acceptance testing.

> Defect Management involving tracking and following up on the defects

raised as part of the testing process.

Technologies Involved:

ETL testing, Mainframe, UNIX, SQL, Shell script, CONTROL-M, AUTOSYS

Tools Used:

> Informatica

> Teradata

> COGNOS

> HP Quality Center

> AUTOSYS

> PUTTY

> HP Quick Test Professional

> HP Quality Center

> HP Load Runner

Contributions to the Project:

> Worked individually end to end for testing of several SOR's from SOR-

Staging-Integration-Semantic-Reports in tight schedules and delivered

with zero rate of rework and managed several applications groups.

> Proved the ability to be a quick learner by ramping up my skills level

with ETL testing using tools such as Informatica / Teradata with pro

active efforts.

> In spite of the demanding requirements of the project, contributed

value additions by studying and pro actively engaging in the

automation of test scripts. Thus saving time and increasing the

efficiency involved in the testing.

> Demonstrated proficiency in leading and mentoring individuals to

maximize levels of productivity, while forming cohesive team

environment.

> Quickly becoming skilled in new areas of knowledge like automation

testing and completing the tasks within the stipulated time.

> Completed the Six Sigma Green belt certification and proactively

engaged in implementing the quality principles within my project as a

value addition.

Project # 3: Sellermania

Period: May 2006 - March 2008

Project Role: Test Analyst & Test Lead

Domain: Retail

Location: Pondicherry, India

Project Description:

Advanced marketplace selling for demanding merchants.

Reduce time consuming tasks, increase your productivity by automating

repetitive tasks. Increase sales with smart repricing. Increase the number

of products you sell with faster listings with the following services; Web

based, Stock updates, Detailed analytics, Easy product creation,Invoices

with VAT, Smart repricing, Saved inventory, Packing slips, Picking lists,Order management,7 Day premium, Support Latest encryption, Automate tasks,

Improve customer feedback, Online help, Numerous selling strategies, Error

checking and alerts.

Project Responsibilities:

> Performed Gray Box Testing, Regression Testing, Manual Testing,

Functional Testing, Usability testing

> Performed GUI functional and sanity testing manually for each new

build of the application.

> Performed backend validation by connecting to sql server.

> Executed test cases to compare the actual result with expected results

in accordance with business, technical and functional specs of the

applications

> Responsible for thorough testing of browser and platform compatibility

issues

> Create test plan, test suits and test cases

> Ensure test data is properly identified, setup and availability of

stub before execution of a test.

> Involved in Release Activities -testing a web site during a release.

> Validated applications GUI for compliance with Usability guidelines

published by Insurance Industry Standards.

> Verify bugs fixed in new releases

> Report defects using QC.

Technologies Involved:

SQL, VB script for automation test scripts

Tools Used:

> HP Quick Test Professional

> HP Quality Center

> Microsoft SQL Server

Contributions to the Project:

> Worked individually end to end for testing in tight schedules and

delivered successfully.

> Demonstrated proficiency in leading and mentoring individuals to

maximize levels of productivity, while forming cohesive team

environment.

> Quickly becoming skilled in new areas of knowledge like automation

testing and completing the tasks within the stipulated time.

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