Kimberly D. Pittman
Apollo Beach, FL 33572
Phone: 813-***-****
acoeep@r.postjobfree.com
Objective
Seeking a position leading to a career within a company that seeks an
ambitious & career conscious person, where acquired skills and education
will be utilized toward continued growth and advancement.
Summary of Qualifications
Major strengths include organizational and communication skills. I am a
motivated individual with a solid work ethic, customer focused and detail-
oriented. With the ability multitask effectively in fast-paced
environments that demand adaptability and the strong interpersonal skills
of a discreet professional. I have been a Certified Home Health Aid, with
basic nursing skills that allows for ensuring the safety and comfort of
patients.
Professional Background
Everest University Online (04/2011 04/2014)
Student Finance Planner
. Conduct preliminary financing interviews with new students.
. Determine Title IV eligibility through an approved needs analysis
Financial Aid software system for students requesting Financial Aid.
. Review financial applications and disclosure statements for
completeness and accuracy.
. Update appropriate systems to ensure the timely processing, funding,
billing and collections of the package selected.
. Provide customer service and answer student inquiries regarding
financial status.
JPMorgan Chase Bank, Tampa, FL (2007 to 2008)
Mortgage Processor/ Call Center
. Work directly with customers to ensure high customer satisfaction.
. Maintain system accuracy, issue proper disclosures as required by
federal regulatory compliance and review rate lock and point
objectives for accuracy.
. Set up files and order all necessary exhibits for appraisals and
credit reports.
. Prepare and calculate income and assets thoroughly before submission
to underwriting.
. Order and review title insurance, appraisals, loan payoffs, flood and
tax certificates and surveys, and thoroughly review all documents
before submission to underwriting.
. Obtain and review documents for compliance with loan conditions with
the loan officer, coordinate with buyers, sellers, title companies,
escrow agents, surveyors and real estate agents to obtain additional
documentation, complete loan submissions and perform closings.
. Check alternative documentation for accuracy and potential problems.
. Manage pipeline via weekly pipeline report.
JPMorgan Chase Bank, Tampa, FL (2003 to 2007)
Mortgage Closer
. Prepared and reviewed closing documentation for Mortgage loan
processing.
. Reviewed HUD documents for closing and disbursement of funds.
. Cross trained in the compliance department, and Call Center.
JPMorgan Chase Bank, Maitland, FL (2001 to 2003)
Registration Clerk
. Managed registration forms, pro-actively communicated file status to
internal and external customers.
. Responsible for processing and reviewing home equity documents.
Chase Manhattan Bank, (1999 to 2001)
Technology and Operations Specialist
. Processed, audited and researched incoming checkbook orders.
. Destroyed returned checkbook orders
Chase Manhattan Bank, Rochester, New York (1998 to
1999)
Home Equity Registration Clerk
. Prepared closing documents for the underwriters
. Ensured all compliance guidelines were adhered to: Truth in
Lending/Good Faith Estimates, and NYS Loans.
Education and Training
Monroe Community College
Rochester, New York
Courses Studied: Business Administration
U.S. Career Institute
Medical Claims and Billing Specialist
References Furnished Upon Request