MATTHEW MOORE-WILLIAMS

**** ** ****** ******, **** Saint Lucie, Florida 34953 . C: 772-267-

**** . acoe73@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly proactive with 5 years of experience in team leadership in the

restaurant and hospitality industries. Background includes

sales, management and front and back-of-the-house operations.

SKILLS

Quick problem solver Customer service-oriented

Thrives in fast-paced environment Staff training/development

Committed team player Effective leader

High energy Exceptional interpersonal communication

Courteous, professional demeanor Organized

Efficient multi-tasker

WORK HISTORY

Assistant Manager (Service Professional) and Certified Trainer

Red Lobster - Jensen beach, Florida 10/2012 - Current

Consistently provided professional, friendly and engaging service.

Skillfully promoted items on beverage lists and restaurant specials.

Followed all safety and sanitation policies when handling food and

beverage to uphold proper health standards.

Clearly and promptly communicated pertinent information to staff, such

as large reservations or last minute menu

changes.

Actively participated in ongoing customer service programs to build

sales and rapport in the community.

Shift Lead and Trainer Foh and Boh

Golden Corral - Fort Pierce, Florida 06/2011 - 10/2012

Trained Foh and Boh staff members.

Receptionist

Treasure Coast High School - Port Saint Lucie, Florida 09/2010 - 06/2011

Provided an elevated customer experience to generate a loyal clientele.

EDUCATION

High School Diploma: Communications

Treasure coast High School - Port Saint Lucie, Florida 2011

Coursework in Restaurant and Hospitality Operations

Coursework in Hotel Management and Hospitality Management

Coursework in Hospitality Management

Associate of Arts: Management

Indian River State College - Port Saint Lucie, Florida 2014

Associate of Applied Science: Organizational Management

Indian River State College - Port Saint Lucie, Florida Current

PERSONAL INFORMATION

I love to work on my craft and research and develop new management styles

to better help my team mates and employees. In my

off time I like to go outdoors and work on my photography or volunteer

helping transport and save animals.

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