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Customer Service Sales

Location:
Conyers, GA, 30013
Posted:
February 18, 2015

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Resume:

GISELE DRAPER MURRAY

acodas@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Lifetouch School Portraits, Snellville, GA August 2011 - Present

Cash Room Lead

Collects, reviews and checks in money bags. Documents any issues or discrepancies; Verify

cash and checks; Bundles cash and checks to secure location; Monitors and organizes money

room; Maintains confidentiality and supervises money count and flow; works with home office to

resolve any questions. Ability to handle high volume of work and deadlines with attention to

detail. Accounting and reconciliation skills.

Photographer

Consistently capture high quality portraits; organize materials and equipment; assemble

equipment at each picture day site; maintain equipment in a safe manner and transport between

schools; provide clear direction and expectations from co workers, work closely with staff to

establish appropriate work flow and effectively resolve any issues.

West Communications, Omaha, NE March 2012 - Present

Customer Service Representative

Obtaining, entering and verifying customer information; answering customer questions and

resolving issues; explaining sales features or offering additional products or services; customer

care and live chat, high volume incoming sales calls.

Mesa Airgroup, Phoenix, AZ. December 2006-June 2010

Flight Attendant -IOE Supervisor

Secure the safety of up to 100 passengers traveling by air. Promote and provide outstanding

customer service while exhibiting a professional attitude; Emergency and emergency evacuation

duties. Share with flight crewmembers the responsibility for the safety of passengers as specified

by the company and FAA Regulations, responsible for cabin safety while maintaining the foremost

in quality and excellence of passenger and in-flight cabin service. Coordinating with other

crewmembers assigned to the flight to assure a smooth operation with maximum efficiency.

Initial In-flight Training Supervisor- To lead and assist with the new hires Initial Operating

Experience to share knowledge and talent, plan and organize work; and communicate effectively

orally and in writing. To accompany, monitor and grade new hires in their practical testing phase

of in-flight training.

Stewart Enterprises/LakeLawn Metairie Funeral, New Orleans, LA. November 2008-May 2010

Cemetery Records Associate/ Removal Assistant

Responsible for maintaining a high level of accuracy, accountability and attention to detail along

with contract and records research. Exceptional Customer Service Provided. Possess the ability

to work effectively as a member of a team, work with minimum supervision as well as the ability to

prioritize work matters also experience in a general clerical nature (typing, filing, routine

procedural processing, and maintaining records). Assist in the removal of Deceased and comfort

family

JAG Distributors/GEMS Hair and Nail Salon, New Orleans, LA February 1988 -August 2005

Owner/Manager/Operator

Hair care and specialty uniform product distributor. Supervised staff trained and worked as an

independent distributor. Office, Project and Inventory Manager, Research and development,

marketing and sales of private line of hair care products.

Centurion Dodge and Spinato Chrysler Plymouth, New Orleans, LA. May1981- July1987

Finance and Insurance Manager

Acquire financing and insurance for all auto purchases and handle aftermarket sales. Maintain

monthly financing for the dealership. Provided financing for customers and insurance for all auto

purchases and handle aftermarket sales. Acquire new financial institutions for purchase of

collateral loans. Supervise sales force of 14.

EDUCATION

BS in Business Administration, Touro University International, Cypress, CA, December 2007

Nail Technician Certification Course, Moler Beauty College, New Orleans, LA May 1988

AA in Business Administration, Delgado College, New Orleans, LA, May 1984

AA in Business Mid-Management, Delgado College, New Orleans, LA, May 1983

ASSOCIATION MEMBERSHIPS

OSHA Certified, CPR/BLS Certificate-Instructor, E.D.D.A. Certification, Association of Flight Attendants- Louisiana

Department of Economic Development; 2001-2005 *Louisiana State Board of Cosmetology; 1988- present* Louisiana

Automobile Dealers Association: Finance and Insurance Certification; Chrysler Corporation Finance: Finance and

Insurance Certification; Sidney Collier Technical College; Academic and Curriculum Board

SOFTWARE

Microsoft Office (Excel, Word, PowerPoint, Outlook),PowerPoint, Excel, Internet, Peachtree, QuickBooks, LNSS

Software, Crew Tracking, Orthotrack Software



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