BRENDA J.ROSSI

***** * **** ******

Shawnee, KS *6227

417-***-****

acocne@r.postjobfree.com

Qualifications Summary

• Accomplished executive assistant offering 17 years of administrative experience reporting to the

Vice President level and other top executives.

• Consummate professional dedicated to making the lives of busy executives easier. Serve as an

effective gatekeeper; prepare well-researched and accurate documents; manage busy calendars;

and efficiently handle daily office tasks.

• Proficient user of MS Office (Word, Excel, QuickBooks, Accounts Payable, Payroll, PowerPoint,

Access and Outlook). Type 40 WPM.

• Experienced in providing excellent Customer Service.

Professional Experience

Administration Assistance, August 2014-present, Faultless Healthcare Linen, Kansas City, MO.

• Providing administrative assistance to the GM, Regional and Production Managers.

• Front desk receptionist for building and operates phones and intercom system.

• Weekly financial report for managers.

• Daily orders spreadsheet for production.

• Prepare and type correspondence, report, forms, charts and graphs and create invoices.

• Create weekly sharp letters for customers.

• Various of reports for Management such as expense reports, shortage reports, track

attendance, print all daily orders and distributed to Production Manager.

• Answer phone and distribute mail and outgoing packages to courier service.

• Requisition all supplies and materials; maintains adequate supply of expendable materials.

• Write checks, balance checkbook and make deposits. Distributed paychecks to all employees.

Administration Assistant, 2013-2014, Adecco-Leggett & Platt Corporate Office, Carthage, MO.

• Providing administrative assistance to the VP and 6 Senior VP of home furniture components.

• Answering switch board.

• Provide excellent customer service for all in bound calls.

• Oversee data input into required Microsoft programs.

• Responsible for checking and solving customer service issues on their web site.

• Manages all monthly expense reports for all VPs.

• Various administrative duties such as typing audits, expense account assistance, ordering office

supplies and processing invoices and filing.

Executive Assistant, 2008 to 2013 - Downstream Casino Resort -Quapaw, Oklahoma

• Provide administrative and business support to the Vice President of Operations, Director of

Marketing, Food and Beverage Director and supported other members of the executive management

team.

• Maintain executive’s calendar -- plan and schedule meetings, teleconferences and travel.

• Improved office efficiency by implementing color-coded filing system and introducing additional

time-saving measures.

• Enhanced communication between departments and the executive team, fostering a sense of

teamwork and collaboration.

• Planned and coordinated PR initiatives, business development events, partner retreats, holiday

parties and more.

• Completed staff orientation seminars for approximately 500 associates and support staff.

• Coordinated projects, planned events, promoted business services, while ensuring a high level of

customer satisfaction.

• Successful in establishing an exceptional rapport with individuals on all levels.

• Coordinated execution of email broadcast campaigns, public relations, marketing trade shows and

events, outbound calls, media advertisements, field promotions, customer communications, and other

marketing plans.

Administrative Assistant/Human Resources, 2007 – 2008 - AT&T Call Center /Kelly Services Joplin,MO

• Processed confidential new hire background checks and drug screenings.

• Answered switchboard and checked candidates in and out of building.

• Provided Human Resources and Management assistance with all administrative tasks.

• Oversaw data input into required Microsoft programs.

• Prepared spreadsheet for new hire classes.

Office Manager, 2006- 2007 - Carlos & Carols Construction -Key West, Florida

• Responsible for creating all weekly billing invoices.

• Maintain all accounts payable, accounts receivable and payroll.

• Weekly reports to the Housing Authority.

City Clerk, 2003-2006 - City of Carterville -Carterville, Missouri

• Payroll and accounts receivable/payable.

• Creative and collected monthly water bills, taxes, building permits and court fines.

• Handled minutes for Council Meetings.

• Provided professional management support to the Mayor and Chief of Police.

• Updated City to meet 100% compliance for accounting and banking requirements.

• Daily cash drawer sheet and deposits.

Administrative Assistant, 2003-2003 - Economic Security -Joplin, MO

• Traveled to outreach clinics with Nurse Practitioner.

• Performed variety of administrative duties.

Receptionist II, 1997-2002 - Freeman Health System -Joplin, MO

• Handled all billing, payment posting and necessary coding.

• Responsible for data entry, scheduling and filing.

• Greeted all patients and handled follow up appointments.

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