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Customer Service Manager

Location:
Somerville, MA
Posted:
February 16, 2015

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Resume:

Tulsi Bhattarai

**** ****** *****

West Mifflin, Pa

412-***-****

acob9o@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

• Multi-lingual English/Nepali and conversational Hindi language

• Extensive volunteer history includes involvement in refugee resettlement project and refugee education program

• Experienced working with the people of varied origin, background and culture

• Ability to work with the people with medical disabilities and mental impairment

• Accurate medication distribution skills

• In depth knowledge of formulating plans of care and establishing priorities necessary to achieve outcome

• Computer Skills

• CPR, AED and first aid certification through American Heart Association

RELEVANT WORK EXPERIENCES

Retail and Customer Service

Performed excellent customer service, Administrative, and Secretarial support and reception services for a busy environment with exceptional proficiency. Major duties included

WORK HISTROY

Direct Support Professional

The Verland Foundation, Sewickley, PA, 2012-Present

• Assist patients with activities of daily living

• Provide companionship and supervision for cognitively disabled patients

• Administer oral and topical medication under nurse’s supervision

• Recognized and reported changes in client’s conditions

• Provided behavioral and emotional support

Wal-Mart Inc., Pittsburgh, PA, (transferred from Jacksonville, FL) 2008-2012

• Reconciled registers, answered customer’s questions and closed department at night

• Department Manager

• Scheduling

Sep 2012 – present Direct Support Professional

Verland Foundation, 212 iris road. Sewickley, Pa

Sep 2008 – Aug 2012 Customer Service Manager at Wal-Mart 4250 Philips Highway JAX, FL

904-***-****

VOLUNTEER:

• Jacksonville Bhutanese Community, Inc. – Secretary (July 2, 2010- May 26, 2012)

• Catholic Charity, Jacksonville, FL - Translator and Advocate (2008-2010)

EDUCATION

Siddhartha high school 2006-2008

Florida State Collage 2010-2012

CCAC 2013 to present

References:

1. Leela Bhattarai, 412-***-****

2. Dharma Acharya 904-***-****



Contact this candidate