MD A RAHAMAN

**** ************ ***, *********** ** 22153

Home: 703-***-**** Cell: 703-***-****

acoajf@r.postjobfree.com

Summary

A Linguist with the U.S. State Department of Language Services who works as a Consecutive and

sometimes as Simultaneous Interpreter.

Working with some other languages and Interpreting Agencies such as Compass Language; Language

Select, Lionbridge Technologies, Inc and International Lawyer Interpreting as needed.

Beside that frequently works in Courts, Hospital and School as a Bengali Interpreter.

I have 15+ years of retail management experience because I was a Crestar Bank Operations Manager for

over 7 years and I managed a CVS store for over 8 years. I raised my CVS store sales by over 2% and my

made my store the number 1 store out of the 14 stores in the region.

Highlights

Windows XP, 7 Dependable

IOS 6, 7,8 Multilingual in English, Bengali, Urdu, and

MS Office Hindi.

MS Word Expert in risk management

Internet Explorer Account analysis expertise

Google Chrome Financial analysis and planning

Paint Financial Industry Computer Systems Loan

SQL 2005/2008R2 Accountant

Reliable Complex problem solving

Excellent communication skills

People-oriented

Detail-oriented

Excellent time management skills

Excels in team leadership

Excellent work ethic

Strong interpersonal skills

Accomplishments

• Boosted store sales by 2% by having adequate stocks, good inventory, proper employee training,

and good customer relationships.

Increased year-over-year sales by 2%

The store I managed was the number one store out of 14 stores in the region.

Outstanding mentor and trainer.

Routinely helped as many as 50 customers each day in a high-volume retail outlet.

Met monthly sales goals for 7 months straight at one point.

Met monthly sales goals 75% of the time.

Promoted to Store Manager after only 8 months of employment.

Led a team with as many as 30 workers including pharmacists and assistant managers and

successfully exceeded sales goals by 2

Accurately compiled financial analysis data reports and forecasting documents for $2.M revenue

generating store.

• Increased annual revenue by creating effective strategies to expand existing customer services.

Number 1 in sales, closing loans, and referrals for things like mortgages.

Set up new branches with a set up team.

Experience

U.S State Department of Language Services December 2011 t o Current

Linguistic Interpreter

Washington D.C, Virginia

Language Services.

I work as a Bengali Interpreter with the Professional groups, Governmental, Semi-Governmental,

NGO's Etc.

Some regimental groups such as Police or Army force come to the U.S. from Bangladesh for training

and work here in a classroom or out in a ranch. I work them and the American Officers and I

interpret English to Bangla and back.

In addition some time I help in class as backup Simultaneous Interpreter.

Below are some names of the projects that I have worked on.

Worked on project "Explosive Incident Countermeasures Course (EIC) Work on project

"Bangladesh Tactical Support Team Course" Worked on project "Bangladesh Post Blast

Investigation Course" Worked on Project "Bangladesh Swat Team Training Course" Maryland

District Court in Hyattsville, MD Bengali Simultaneous Interpreter.

PG District 1301-Bengali-I.

Interpreting Date : 2/20/2013.

CVS/Caremark December 2003 to December 2011

Store Manager

Annandal, Virginia

Responsibilities:

Opening and closing the store, hiring and training new employees, doing inventory.

Order merchandise and supplies; verify merchandise, complete product withdrawal, damages.

Keep track of merchandise overstock, order promotional items based on demand.

Receive daily deliveries doing Plano grams, cut in new products on the shelf.

Verify cash flow and make bank deposit.

Schedule and update employees' timetables, check and respond to daily emails.

MCI WorldCom Conferencing November 1996 t o July 2003

Telecom/Video Conferencing Engineer

Vienna, Virginia

Responsibilities:

Provided direct engineering support to video conferencing customers.

Testing compatibility of client's equipment to MCI WorldCom's Accord Bridge.

Troubles shoot the ISDN lines, test loop back and trace the routing.

Identify the bandwidth and open trouble tickets to the appropriate local central offices.

Record actual service uasge for customers to be billed.

Crestar Bank June 1989 to A pril 1996

Branch Operation Supervisor

Tyson's Corner, Virginia

Open and close branch after daily operations, make teller & CRS work schedule.

Assist and support customers with their banking needs, accounts. and discrepancies.

Control and maintain cash flow for branch and ATM machine.

Developed the annual branch business plan for maximum profitability and effectiveness.

Keep track of new accounts, loan opportunities, and close sales.

Educated customers on the variety of loan products and available credit options.

Train new tellers and customer service representatives as needed.

Doing the instant audit on teller & monthly audit for the brunch.

10+ year of experience selling products and services

10+ year interacting with people or customers.

Meets the Consumer Financial Protection Bureau loan originator qualification

Demonstrates ability to achieve individual goals.

Demonstrates skill in use of computers.

Positive approach in interactions with customers and team members.

Reliable attendance; excellent communication skills.

Ability to work a schedule that includes working weekends and some holidays.

This position requires S.A.F.E.

registration at the time of employment.

The Nationwide Mortgage Licensing System (NMLS) web site

(mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration

required for employment in this position.

Education

Northern Northern Virginia Community College 1989

Associates : B usiness

Alexandria, Virginia, US

ESL classes

Coursework in Finance, Economics and Business Administration

Jaganath College and University 1983

Associate : B usiness Administration

Dhaka, Bangladesh

4.7 GPA

Coursework in Finance, Economics and Business Administration

References

REFERENCES: Available upon request

Languages

English Bengali (Bangladesh) Urdu (Pakistan) Hindi (Indian)

Skills

Excellent communication, Customer Service

Finance

Inventory

ISDN

Routing

Sales

SQL

Additional Information

AWARDS: Way to go award, MCIWorldCom Conferencing - 1999 Way to go award,

MCIWorldCom Conferencing - 2000 Top Sales Award- 1995, Crestar Bank Virginia Top Sales

Performer- 1994, Crestar Bank Virginia Work on a Team Award- 1993, Crestar Bank Virginia

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