Nabil Faik

Fairfax, VA *****

703-***-****

aco9o2@r.postjobfree.com

PROFESSIONAL PROFILE

Linguist professional native speaker of Arabic Language and fluent in

French and English

Excellent Arabic, French, and English Languages writing and analytical

skills

Creative with 8 years experience as an Arabic and French Linguist to

include: Language

Translation/Interpretation, 25 years of experience in finance,

administration, business management, procurement, and public relations

EDUCATION

Master Certificate in Business Management & Marketing, Tulane University

(New Orleans, LA) - 2007

Diploma in Accounting and Business, Mining School/ Department of Business

(Casablanca, Morocco) - 1987

Undergraduate Economics and Law, University of Hassan II (Casablanca,

Morocco) - 1984

KEY ACHIEVEMENTS

> Created new brochures in Arabic & French for the customer service

department that helped foreigner patients.

> Saved Inova Fairfax Hospital's Transplant program $500K in 2002 by

implementing a cost effective and efficient tracking system.

> Slashed healthcare provider bills by 50% through the development of an

accurate audit process.

> Increased hospital revenue 25%. Reduced the incidence of system errors

99% by developing a new process and working closely with physicians

practice offices.

> Implemented an innovative IT program that enhanced the productivity.

> Developed turn-around plan and overall business strategy including

immediate cost cutting measures.

PROFESSIONAL EXPERIENCE

Multicultural Community Service, Washington, D.C

10/2014- Present

Arabic & French Consultant- Interpreter/Translator

. Translation and analysis of documents from Arabic to English,

French to English and vice versa.

Mid Atlantic Professionals, Inc. TA / SSI

07/2014 - 10/2014

Arabic & French Consultant- Interpreter/Translator

Location: The O'Gara Group Training and Services Division-

Montross, VA

. Assisted with the Administration and conduct of a 6-week Rural

Borders Patrol Operations (RBPO) training program to a delegation

from the Republic of Burkina Faso. The program is developed and

presented by the Office of Anti Terrorism Assistance- Bureau of

Diplomatic Security, Department of State, United States.

Mid Atlantic Professionals, Inc. TA / SSI

05/2014 - 06/2014

Arabic & French Consultant- Interpreter/Translator

Location: The O'Gara Group Training and Services Division-

Montross, VA

. Assisted with the Administration and conduct of an 8-week Maritime

Mobilization Operations (MMO) training program to a delegation from

the Republic of Chad. The program is developed and presented by the

Office of Anti Terrorism Assistance- Bureau of Diplomatic Security,

Department of State, United States.

Sibley Memorial Hospital/ Washington D.C

Business Manager 10/ 2013 to

05/2014

. Coordinate and manage all financial aspects of the Alzheimer,

Wellness, and Assisted Living Departments.

. Manage all aspects of Revenue Cycle, to include Resident, Patient

Access and Billing.

. Implement audit plan of front-end and back-end of the patient

registration, increased billing accuracy and readjust billing

errors of $450K in my first 60 days.

. Assist in developing the departmental annual budget by cost centers

and forecast revenue and expenses.

. Responsible for the monthly close as well as maintenance of all

accounting ledgers including monthly review of all account

reconciliations and journal entries.

. Run daily cash receipts, post receipts and payments to appropriate

ledgers.

. Review revenue and expense account analysis.

. Direct the divisional budget and billing processes.

. Assisted in all Human Resources functions as necessary.

. Acted as a liaison between international patients, Embassies, and

the Sibley Memorial Hospital.

Wells Fargo Bank/ Fairfax, VA

Account Manager 03/ 2012 to

09/ 2013

. Manage premier client portfolios of consumer lending as well as

business banking products.

Within 3 months starting with Wells Fargo in 2012, personally

increased number of Fair Oaks branch customers by 25%.

. Recognized by District Manager as top banker for Fairfax District

for last two quarters.

. Received multiple Gallop Customer Satisfaction Survey Awards and

Bonuses.

. For the 3rd quarter 2012, I am personally responsible for 50% of

all loans and mortgages written by this branch.

. Notarized legal documents.

ExactLingua, LLC, VA 11/2008-

01/2012

Arabic & French Consultant- Interpreter/Translator

. Translation and analysis of documents from Arabic to English,

French to English and vice versa.

SOS International Ltd., Reston, VA

11/2007- 10/2008

Arabic & French Consultant- Interpreter/Translator

. Analysis and translation of transcripts & Govt. Documents - Arabic

& French

. Translation of a large variety of documents from Arabic or French

to English and vice versa.

Inova Health System, Falls Church, 03/1999- 11/2007

Business Manager- Inova Fairfax Hospital/ Inova

Research Center 01/2004- 11/2007

. Managed all aspects of Revenue Cycle, to include Patient Access and

Billing.

. Reduced AR Days from 60 to fewer than 40.

. Reduced Unbilled Days from 11 to 4.

. Managed the revenue department and completed requested cost report.

. Managed and negotiated all research related sponsor contracts and

budgets for all 5 hospitals in the Inova Health System.

. Acted as a liaison between international patients, Embassies, and

the Inova Research Center.

. Implemented audit plan of front-end and back-end of the patient

registration, increasing billing accuracy and decreasing denials

from 45% to 20%, while increasing patient satisfaction.

. Acted as the financial and operational point person for all

research conducted within the network

. Processed, audited, and approved all medical research billing.

. Ensured completion and reviewed of all balance sheet

reconciliations.

Financial Manager - Inova Transplant Center

02/2001-01/2004

. Translated documents related to transplant department- English to

Arabic and English to French

. Managed all aspects of Revenue Cycle, to include Patient Access and

Billing.

. Managed 15 Financial Counselors, Registrars, and Administrative

Coordinators.

. Coordinated and managed all financial aspects of the transplant

program.

. Interfaced with work teams to ensure budgetary and financial

priorities and procedures are handled appropriately.

. Slashed healthcare provider bills by 50% through the development of

an accurate audit process and correct assignment of bills to

appropriate departments/providers.

. Responsible for handling processes surrounding the daily billing,

management, collection, settlement, general ledger, and month end

closing.

. Acted as a liaison between international patients, Embassies, and

the Inova Transplant Center.

Business Analyst - Inova Fairfax Hospital

03/1999-02/2001

. Provided services- freelance interpreter/ translator- to physicians

and patients- Arabic to English, French to English and vice versa.

. Conducted billing for the Anesthesiology department, Surgical

Business Office, Pain Management Clinic, and Recovery Clinic.

. Reconciled patient charges and enhanced and updated the audit

process.

. Designed mechanism for collection of data regarding such topics as

workload, financial performance.

FALIACO (Casablanca, Morocco) 1993-1998

Director

. Served as a consultant for multiple European manufacturers of

textiles.

. Prepared and analyzed economics, financial reports, analyzed

potential markets and provided quality control.

. Scheduled and conducted meetings and trade negotiations between

clients and order givers.

Office Ch rifien Des Phosphates (Casablanca, Morocco) 1987-

1993

Operations/Financial Manager 1990-

1993

. Directed the resort club and recreational services related to the

OCP Group.

. Managed the financial aspects of the resort club, administered

budgets and implemented new systems.

. Managed property operations on a daily basis to assure optimum

performance and continual improvement.

. Maintained the highest quality of staff through effective

recruiting, hiring, retention, coaching, and succession planning

and training.

Marphocean (Casablanca, Morocco)

1987-1990

Operations Manager

. Negotiated the budget and contract of foreign personnel.

. Planed, administered, and coordinated the programs for the purchase

and distribution of materials including capital equipment.

. Operated the department within approved expense and capital budgets

and within productivity measures.

. Supervised orientation of new employees.

Societe Generale Marocaine de Banques (Casablanca, Morocco)

1982-1985

Assistant Area Manager

. Processed consumer loans and translated business documents.

. Supervised and coached teams on proper execution of key banking.

. Interfaced directly with clients on a daily basis to ensure

customer satisfaction with the solutions,

COMPUTER SKILLS

Microsoft Word, Excel, Access, PowerPoint, GroupWise, Microsoft Outlook,

Lawson, Kronos, HBI, IDX, Trendstar, and MediPac

LANGUAGE SKILLS

Arabic (native), French (native like), English (advanced speaking and

writing skills)

ADDITIONAL TRAINING

Medical Interpreter in Arabic & French- 40 hours Class- Inova Health

System.

Certificate in LeaderShape New Manager Orientation, sponsored by Inova

Health System

Certificate in LeaderShape New Manager Orientation, sponsored by Sibley

Memorial Hospital/ JHMI

Certificate in Human Participants Protection Education for Research

Teams, sponsored by the National Institutes of Health (NIH)- Role,

responsibilities, and interactions of federal agencies, institutions, and

researchers in conducting research.

Cost report, management and revenue cycle process, sponsored by United

Network for Organs Sharing (UNOS)

Healthcare Research Compliance, sponsored by Healthcare Compliance

Institute (HCCA)

The Key to profitable Hospital Operations, coding accuracy, sponsored by

Boston Scientific.

Member of Healthcare Financial Management Association (HFMA)

Awarded in 2012 & 2013 by Gallup Survey for Outstanding Customer Service.

Member of National Language Service Corps (NLSC)

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